Duplicate bug reports are GOOD!

[tywebb13]

Duplicate bug reports are GOOD!

Sometimes in the past when I sent bug reports to apple, and got a response that it is a duplicate of somebody else's, I thought to myself why bother?

But then I found out that it is actually good.

Bug reports actually get higher priority when there are multiple reports of the same issue from different sources.

So now if I get a response that a bug report of mine is a duplicate, I smile, not frown.

So some of you who have found some bugs should send it to apple and smile if they tell you it is a duplicate.

 

[GrandPhrase]

Respect this positivity !

 

[dmccloud]

Duplicate bug reports are GOOD!

Sometimes in the past when I sent bug reports to apple, and got a response that it is a duplicate of somebody else's, I thought to myself why bother?

But then I found out that it is actually good.

Bug reports actually get higher priority when there are multiple reports of the same issue from different sources.

So now if I get a response that a bug report of mine is a duplicate, I smile, not frown.

So some of you who have found some bugs should send it to apple and smile if they tell you it is a duplicate.

This is true for most companies - the more reports, the higher visibility that particular issue has. Apple doesn't give out cookies to the first person to report a specific bug either, so there's no disadvantage to reporting something that has already been reported at least once.

 

[iMacBooked]

Good idea! Never experienced that myself though, guess it weren't duplicates then.

 

[AndyK]

These are of course important since bug replication if an important part of the rectification process.