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2manywords

macrumors newbie
Original poster
Jul 11, 2003
11
0
I called Apple today to ask about upgrading DVDSP from 1.5 to 2.0. They said unless you purchased a copy after April 6th you were not eligible for the lower upgrade price. And there is currently no upgrade (price) option available for those who currently own DVDSP 1.5 (prior to April 6th). It seems to me that those who bought 1.0 for $1,000 and then spent another $200 to upgrade to 1.5 should get a break when upgrading to 2.0. Apparently Apple wants you to spend $1,200 + $499 (a total of $1,699) to move to DVDSP 2.0. While those who are just now purchasing need only to pay $499. This seem inappropriate to anyone else?
 
2.0 is a completely new version. It's dramatically different than 1.0 or 1.5. Should you not pay full price for DVDSP for the rest of your life, just because you bought it once? There's an upgrade price for some because they bought it after the announcement for DVDSP 2. Plus, wait until it's shipping before bitching about an update price.

If there's an upgrade price, awesome, but if not, then oh well. Apple doesn't owe you.
 
Hey LimeLite, no "bitching'" intended. Just thought it a bit out of line when you consider nearly all applications that upgrade offer an "upgrade" price and usually they are no where near as steep as this!
 
"DVD Studio Pro 2 will be available in August at the suggested retail prices of $499 (full version) and $199 (retail upgrade). If you purchase DVD Studio Pro 1.5 after April 6, 2003, you’re eligible to update to DVD Studio Pro 2 through the up-to-date program."

This is what is posted on Apple's web site. I take it to mean that the upgrade price is $200 and if you bought the program after April 6, you get the program for $29.95 via the up-to-date program.
 
Originally posted by pjpoon
"DVD Studio Pro 2 will be available in August at the suggested retail prices of $499 (full version) and $199 (retail upgrade). If you purchase DVD Studio Pro 1.5 after April 6, 2003, you’re eligible to update to DVD Studio Pro 2 through the up-to-date program."

This is what is posted on Apple's web site. I take it to mean that the upgrade price is $200 and if you bought the program after April 6, you get the program for $29.95 via the up-to-date program.
He's absolutely right. The full retail price is $499, the upgrade price is $199. The upgrade price for people who bought it on or after April 6th is $29.95. The only thing that is not clear is whether the update from 1.5 is only for people who bought the full version or if you could have updated from 1.0 to 1.5 I assume that it means you can update from 1.5 regardless if you bought it full or as an upgrade.

I'm sorry for the bitching comment, it's just all too often that I see people complain about Apple and their pricing, when often times their software is worth every cent, and also, Apple releases a *lot* of quality free software. It just seemed like it was another case of that.
 
No sweat LimeLite, if it were possible for you to know how addicted to my Mac and Apple products I am just from this thread, you wouldn't have thought twice about it.

For pjpoon who clarifyed the $200 upgrade price thank you. But when I spoke to Apple Customer Service today, they stated they have not yet determined, nor do they have available an upgrade price for 1.5 owners who bought prior to April 6th. So I guess I'm still a bit confused unfortunately. Where do I find the "$199 (retail upgrade)" information exactly?
 
I see what pjpoon was talking about on the $199 upgrade price. That is for an upgrade from DVDSP 1.0 to 1.5 not 1.5 to 2.0.

Also, I agree that DVDSP is well worth $499 but not for an upgrade from 1.5 after having already spent $1,200. That does make it tough for the small business owner.
 
DVDSP upgrade

http://www.apple.com/dvdstudiopro/newversion/

This is the link to the page with the upgrade quote. If you read the first sentence only of the quote:

"DVD Studio Pro 2 will be available in August at the suggested retail prices of $499 (full version) and $199 (retail upgrade)."

I would take this to mean that you get an upgrade to any previous version of DVDSP for $199, which is similar to what Apple has done for all previous owners of Final Cut Pro with their subsequent versions.

The second sentence:

"If you purchase DVD Studio Pro 1.5 after April 6, 2003, you’re eligible to update to DVD Studio Pro 2 through the up-to-date program."

is for those folks who couldn't wait 6 months for DVDSP 2 and bought the 1.5 version after April 6, even though a new and better version had been announced (not rumored). They get rewarded by only paying $29.95.

That's my interpretation at least.
 
Thanks. After speaking to Apple's Customer Service I wasn't incouraged but I believe your interpretation must be correct. I do know one thing, I can't wait to get my hands on it as soon as it comes out!
 
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