4:09:22 PM System Welcome sampsonmm ...
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4:09:22 PM System Initial Question/Comment: Other
4:10:39 PM System Leah R. has joined this session!
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4:10:44 PM Leah R. Hi, welcome to eBay Live Help! My name is Leah. How may I help you today?
4:11:06 PM You hi
4:11:34 PM Leah R. Hello! How may I help you?
4:11:58 PM You i dont mean to be rude, but i would like to know how my private email, as well as other private information is made available to spoofers?
4:12:25 PM Leah R. I do apologize for this and I understand your concern about this matter.
4:12:51 PM You two days in a row on two diffrent items i have had "second chance" offers that were obviously spoofs. Yes i did report them both, but would love to have some answers about it.
4:14:50 PM Leah R. Please understand that some people are doing this at a random manner and I am unable to provide any specific answer as to how they do this.
4:15:25 PM Leah R. What I can suggest is that you may want to change the password for your email address as it seems that your email address have been obtained by a fraudulent source.
4:16:04 PM You well someone needs to provide me with an explination as to how my private personal email address is being leaked to other people. Furthermore, it was not anyother source since it was an mail from ebay, pertaining to items i had bid on through ebay.
4:19:31 PM You ?
4:19:49 PM Leah R. May I ask if you have your personal email address registered under your eBay account?
4:20:47 PM You yes i do. however when you communicate with an ebay member, that address is not made avaiable to them. They send the mail to ebay and then ebay contacts me. This is not what is happining in this case.
4:23:54 PM You ?
4:24:32 PM Leah R. I understand your concern for this.
4:24:50 PM You so direct me to someone who can give me a solution
4:25:31 PM Leah R. These "Spoofers" usually have programs that make up email addresses randomly and they send out emails to all of these email addresses.
4:26:30 PM Leah R. Some uses virus or worms to collect email addresses by stealing them from people's address books.
4:27:24 PM You no, your not understanding. It was targeted at me specifically. It ahd to do with an auction that i lost (both times). It is ebays responsibility to keep my address private as stated in the TOA. This isnt a stolen email nor a randomly generated one. It is a spcific email directed at me as a result of EBAY.
4:27:29 PM Leah R. Some are also able to do this by obtaining email addresses lists from email service providers.
4:29:09 PM Leah R. Also, if you have a current bidding item or won item, they can get the seller's email address.
4:29:58 PM You ok im nto explaining this to you again. they didnt just happen to "guess" i was bidding on that item. they knew i did, then they obtained my address from ebay. Im more than certian the university that is my email service provider is not giving away my address. Nor would they know the first palce to look if they were using this method. please direct me to someone who i can speak too
4:30:54 PM Leah R. I do apologize if this explanation doesn't fit what your situation is but these are the most possible reasons for these situations.
4:31:23 PM Leah R. If you would like to have a more detailed explanation as to how this might have happened, you may want to send an email regarding this matter to our Spoof team.
4:31:32 PM Leah R. Their email address is spoof@ebay.com
4:09:22 PM System Connecting to server. Please wait...
4:09:22 PM System Connected to Chat Server
4:09:22 PM System Initial Question/Comment: Other
4:10:39 PM System Leah R. has joined this session!
4:10:39 PM System Connected with Leah R.
4:10:44 PM Leah R. Hi, welcome to eBay Live Help! My name is Leah. How may I help you today?
4:11:06 PM You hi
4:11:34 PM Leah R. Hello! How may I help you?
4:11:58 PM You i dont mean to be rude, but i would like to know how my private email, as well as other private information is made available to spoofers?
4:12:25 PM Leah R. I do apologize for this and I understand your concern about this matter.
4:12:51 PM You two days in a row on two diffrent items i have had "second chance" offers that were obviously spoofs. Yes i did report them both, but would love to have some answers about it.
4:14:50 PM Leah R. Please understand that some people are doing this at a random manner and I am unable to provide any specific answer as to how they do this.
4:15:25 PM Leah R. What I can suggest is that you may want to change the password for your email address as it seems that your email address have been obtained by a fraudulent source.
4:16:04 PM You well someone needs to provide me with an explination as to how my private personal email address is being leaked to other people. Furthermore, it was not anyother source since it was an mail from ebay, pertaining to items i had bid on through ebay.
4:19:31 PM You ?
4:19:49 PM Leah R. May I ask if you have your personal email address registered under your eBay account?
4:20:47 PM You yes i do. however when you communicate with an ebay member, that address is not made avaiable to them. They send the mail to ebay and then ebay contacts me. This is not what is happining in this case.
4:23:54 PM You ?
4:24:32 PM Leah R. I understand your concern for this.
4:24:50 PM You so direct me to someone who can give me a solution
4:25:31 PM Leah R. These "Spoofers" usually have programs that make up email addresses randomly and they send out emails to all of these email addresses.
4:26:30 PM Leah R. Some uses virus or worms to collect email addresses by stealing them from people's address books.
4:27:24 PM You no, your not understanding. It was targeted at me specifically. It ahd to do with an auction that i lost (both times). It is ebays responsibility to keep my address private as stated in the TOA. This isnt a stolen email nor a randomly generated one. It is a spcific email directed at me as a result of EBAY.
4:27:29 PM Leah R. Some are also able to do this by obtaining email addresses lists from email service providers.
4:29:09 PM Leah R. Also, if you have a current bidding item or won item, they can get the seller's email address.
4:29:58 PM You ok im nto explaining this to you again. they didnt just happen to "guess" i was bidding on that item. they knew i did, then they obtained my address from ebay. Im more than certian the university that is my email service provider is not giving away my address. Nor would they know the first palce to look if they were using this method. please direct me to someone who i can speak too
4:30:54 PM Leah R. I do apologize if this explanation doesn't fit what your situation is but these are the most possible reasons for these situations.
4:31:23 PM Leah R. If you would like to have a more detailed explanation as to how this might have happened, you may want to send an email regarding this matter to our Spoof team.
4:31:32 PM Leah R. Their email address is spoof@ebay.com
