Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Gjwilly

macrumors 68040
Original poster
May 1, 2011
3,216
701
SF Bay Area
eBay has changed the Best Offer rules so that they're no longer binding on the part of the buyer.
Used to be that once the offer was made and accepted the buyer was committed and the sale was considered finalized.
Now after the offer is made and accepted, the sale isn't final until the buyer actually pays. And if he doesn't there are no consequences.

In the description for "Best Offer" sales they continue to describe it as being a binding agreement:
How does Best Offer work?
If you are selling an item with a fixed price, you can choose the Best Offer option when you list your item for sale on eBay. With Best Offer, you give buyers a chance to negotiate the price with you. Each Best Offer is good for up to 48 hours. A Best Offer is binding, just like any other bid. There is no charge to use Best Offer.
http://pages.ebay.com/help/sell/best-offer.html

Other terms
Best Offers are good for 48 hours, or until the listing ends, whichever comes first.

If the seller doesn't respond to your offer within 48 hours, it's canceled.

If a seller accepts your offer, you're required to complete the transaction.
http://pages.ebay.com/help/buy/best-offer.html

But then when you dig in to the details you see that all "Best Offer" sales are now part of a new beta-program with the changes I described above.
Sellers can not opt-out of this beta and the new rules have clearly not been promulgated.
eBay says this benefits the seller because he can now accept multiple offers, including possible higher ones, but if it all comes down to a race over who pays first, how is this a benefit? Especially when there are no consequences for not paying.
And if they still insist that its a benefit, why not make the changes clear and obvious?

Seller beware.
 
Last edited:

roadbloc

macrumors G3
Aug 24, 2009
8,784
215
UK
I stopped selling on ebay a while ago because of their buyer bias. Not worth the hassle.
 

Huntn

macrumors Core
May 5, 2008
23,977
27,057
The Misty Mountains
I'm not using it as much to sell, although I've not had a bad experience as a seller. As far as Best Offer, I don't have a problem with the new rules as long as there are time limits.
 

Jessica Lares

macrumors G3
Oct 31, 2009
9,612
1,057
Near Dallas, Texas, USA
My last buyer got over my geo-restrictions by using a router, I said no to shipping to him for that reason. Otherwise I've had a decent experience at eBay as a seller too.

There are too many buyers who don't understand that if you're going to make a deal, you do it then and there, and you pay then and there. Not two days later, not next week. I think that's all they're trying to do, make the whole process much quicker.
 

madmaxmedia

macrumors 68030
Dec 17, 2003
2,933
42
Los Angeles, CA
I think it's okay, only because the item can be bought by someone else until the buyer pays for the item. So it goes both ways.

So it changes the dynamic of Best Offer- it's not absolutely better or worse, just different. You just have to adjust your decisions appropriately.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.