ECG not working AW8c

[xenoako]

My software is current on both AW8c and iP16P, but the ECG feature on my AW is not working while related data are being collected.
On occasion, ECG runs for about 3 seconds then stops. I have cleaned the watch's sensors.
I do not remember this being easy to use, but do 18.2 and 11.2 contribute to the failure, or is there an issue with the crown?

 

[jz0309]

My software is current on both AW8c and iP16P, but the ECG feature on my AW is not working while related data are being collected.
On occasion, ECG runs for about 3 seconds then stops. I have cleaned the watch's sensors.
I do not remember this being easy to use, but do 18.2 and 11.2 contribute to the failure, or is there an issue with the crown?

Clean your crown with an alcohol wipe.
if it still doesn’t work, take it to an Apple Store

And no, 11.2 has nothing to do with it

 

[xenoako]

I did get one reading after several attempts. I would hope the alcohol wipe would not be needed every time as wipes are not often within reach.

 

[MisterSavage]

Did you try a power off?

 

[xenoako]

Yes and other suggestions one finds in the Apple forums.