Edison Mail issues

[rbf1138]

Is anyone else having issues with Edison Mail not showing new and/or accurate badge counts? Sometimes I'll have 1 new/unread email but the badge will show 2 and now in iOS 13 I may have 10 new emails but no badge at all.

 

[Donnation]

Yes I’m having major problems with it. I’ve actually had to stop using it until they figure out and fix whatever this issue is. I am not getting any notifications at all and have to manually go into the app to see if I have any new emails. There must be some type of issue with their servers because it was working great on iOS 13 and then all of a sudden it stopped working.

 

[calbear85]

Me too! Notifications are nonexistent on my iPhone 11. What is interesting is that it appears to be working on my wife’s 8+ with iOS 13.

 

[rbf1138]

Yes I’m having major problems with it. I’ve actually had to stop using it until they figure out and fix whatever this issue is. I am not getting any notifications at all and have to manually go into the app to see if I have any new emails. There must be some type of issue with their servers because it was working great on iOS 13 and then all of a sudden it stopped working.

Me too! Notifications are nonexistent on my iPhone 11. What is interesting is that it appears to be working on my wife’s 8+ with iOS 13.

Make sure to email them and tell them about this issue. The more people actively reporting on it the better.

 

[Donnation]

Make sure to email them and tell them about this issue. The more people actively reporting on it the better.

Done. Hopefully they have a fix soon.

 

[calbear85]

Make sure to email them and tell them about this issue. The more people actively reporting on it the better.

Yep, already notified Support of the issue. Hope it's a quick fix.

 

[nelonez]

Same issue here.. I thought I was going crazy not receiving any notifications for new emails. I had to completely stop using the app due the issue.

Sent an email to support. Hopefully it gets resolved quickly.

 

[akosnitzky]

Any workaround suggestions? I emailed support as well.

 

[akosnitzky]

I see the problem still exists.

 

[reyalP]

I'm not getting any notifications through Edison. I ended up switching to Outlook. Hopefully they get this fixed soon.

 

[FloridaMac]

Not working for me either.

 

[2Xtreme21]

There’s another thread in the iPhone forum about this.. no fix though. I switched to the Gmail App for personal and Outlook for business E-Mails in the meantime.

Support ticket also submitted from my side.

 

[ILowry82]

I love Edison mail. However it won’t notify me when I get a new email. It’s doesn’t appear to fetch new messages. I’ve checked all the settings and they are correct. To get new messages I have to go into the app, it will fetch and download them. Some of them are hours old

 

[2Xtreme21]

They just released an update that fixes the issue!

 

[Charm8er]

It’s still broken!

 

[Apple_Robert]

It’s still broken!

Given Edison’s recent security breach, it’s not wise to continue using Edison, in my opinion.