Eero network with cameras

[TonyC28]

I have an Eero network in my house made up of an Eero Pro and two Beacons. As far as I can tell I have a pretty strong signal throughout my home.
I have some Nest cameras and have just added a Logitech Circle View camera to my HomeKit setup. Starting in the last couple weeks I’m having connectivity issues with my cameras. If I’m viewing a live feed in the Nest app (I use it as a baby monitor) it will freeze/lose connection after a few minutes. If I view the live feed of the Logitech camera in the Apple Home app it loses connection after about 25 minutes.
Since this is happening with two different types of camera and two different apps I’m thinking it’s a network issue, which is why i posted here. I’ve been talking to Eero support and so far they’ve had me try an “IP reservation” which didn’t help.

Does anyone have any experience with this type of issue?

 

[thatsthequy]

This is my wheelhouse.

What are your ISP speeds you pay for? You should be able to see this under the Activity tab in the eero app.

 

[TonyC28]

This is my wheelhouse.

What are your ISP speeds you pay for? You should be able to see this under the Activity tab in the eero app.

I’m not sure what I pay for but I get over 300 Mbps.

 

[thatsthequy]

300Mbps symmetrical? If you only have 20Mbps or less upstream, you might be hitting that limit with all those cameras.

Try enabling “optimize for conferencing & gaming” under the Discover tab in the eero app.

 

[TonyC28]

300Mbps symmetrical? If you only have 20Mbps or less upstream, you might be hitting that limit with all those cameras.

Try enabling “optimize for conferencing & gaming” under the Discover tab in the eero app.

Here’s a screen shot of what I’m getting. I’ll enable that now. It says it will limit certain devices. That’s ok?

 

[thatsthequy]

Here’s a screen shot of what I’m getting. I’ll enable that now. It says it will limit certain devices. That’s ok? View attachment 1995205

With only 12Mbps upload, it will almost surely bring an improvement. It trades about 10% of your throughput for guaranteed low latency. Good for making sure a FaceTime call isn’t knocked out by a console or computer downloading some big update. Or in your case, the cameras using up almost all your upstream bandwidth throughout the day.

 

[TonyC28]

With only 12Mbps upload, it will almost surely bring an improvement. It trades about 10% of your throughput for guaranteed low latency. Good for making sure a FaceTime call isn’t knocked out by a console or computer downloading some big update. Or in your case, the cameras using up almost all your upstream bandwidth throughout the day.

Awesome. Thank you so much! I can’t believe nobody at Eero suggested that.

 

[thatsthequy]

How has it been since the change?

 

[Pezimak]

300Mbps symmetrical? If you only have 20Mbps or less upstream, you might be hitting that limit with all those cameras.

Try enabling “optimize for conferencing & gaming” under the Discover tab in the eero app.

Be careful with that, I used that and discovered it would stop IPV6 from working randomly, it can also disconnect devices. The features under the discovery tab are in BETA, so by all means try it as your mileage may vary.

 

[thatsthequy]

Be careful with that, I used that and discovered it would stop IPV6 from working randomly, it can also disconnect devices. The features under the discovery tab are in BETA, so by all means try it as your mileage may vary.

While they are in beta, SQM has never interfered with any IPv6 function on my networks. I would instead think that would be your ISP causing that issue, in which case you should disable IPv6 on your eero network.