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Xiaoluobo

macrumors newbie
Original poster
Sep 30, 2015
3
0
Brand new 2015 Macbook Air 13 inch stock.

Normal usage when downloading. Download finishes. Click install. Says will restart in 30 seconds. Screen goes blank 15 seconds early. Thought it was normal. Nothing happens. Wait 5 minutes. Nothing happens. Try to power on the machine. Nothing happens. Reset the SMC then try to power on. Nothing happens.

It's dead. Anything else I can do?
 

T5BRICK

macrumors G3
Aug 3, 2006
8,314
2,391
Oregon
If pressing the power button doesn't turn to computer on, something else is wrong. OS X didn't break anything that wasn't already broken.

Take it in to Apple and utilize your warranty.
 
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simon lefisch

macrumors 65816
Sep 29, 2014
1,006
253
Brand new 2015 Macbook Air 13 inch stock.

Normal usage when downloading. Download finishes. Click install. Says will restart in 30 seconds. Screen goes blank 15 seconds early. Thought it was normal. Nothing happens. Wait 5 minutes. Nothing happens. Try to power on the machine. Nothing happens. Reset the SMC then try to power on. Nothing happens.

It's dead. Anything else I can do?
Can you boot into recovery?
 

garirry

macrumors 68000
Apr 27, 2013
1,543
3,907
Canada is my city
If you can boot into the machine, reinstall OS X and (maybe) try again. If you can't, then it's not El Cap's fault, it's probably your computer. Charge it, reset PRAM/SMC again, or maybe bring it to the AS if you can't do anything. When installing Mavericks, my hard drive sorta broke, while I blamed on Mavericks, it turned out to be just my hard drive that was dying. ;)
 

Xiaoluobo

macrumors newbie
Original poster
Sep 30, 2015
3
0
Thanks for the help all. Strangest thing happened...around 30 mins after my first post, I hit the power button again on a whim, and lo and behold, it boots right up like nothing happened. I was even still in the install El Capitan screen. So I exited out of everything, deleted the downloaded image, restarted, redownloaded, then installed without a hitch.

Very, very strange. I still don't know what happened.
 

philipk

macrumors 6502
Jun 11, 2008
438
190
If you can boot into the machine, reinstall OS X and (maybe) try again. If you can't, then it's not El Cap's fault, it's probably your computer. Charge it, reset PRAM/SMC again, or maybe bring it to the AS if you can't do anything. When installing Mavericks, my hard drive sorta broke, while I blamed on Mavericks, it turned out to be just my hard drive that was dying. ;)

(Hate to say it, but you are probably right.

My 2009 MacBook Pro was on its last legs. I suspected hard disk problem. Since it didn't work will anyways, I tried the update. Bricked machine. Disk utility shows no apps, videos, files, etc. Only other on hard drive.)

Ignore
 
Last edited:

philipk

macrumors 6502
Jun 11, 2008
438
190
Went into terminal and the date was wrong (2000). Set date and doing clean install. It appears to be updating.
 
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