El Capitan Mail.app not syncing iCloud Mail folders

[spiderman0616]

So when I log into iCloud.com and go to my mail account there, I have 4 folders that I use with rules. These used to sync just fine in Mail.app on Yosemite. In El Capitan (both 10.11.0 and 10.11.1) they do not show up. My Trash and Sent folders also do not show up.

Has anyone had this issue? I have tried turning the account on and off, logging in and out of iCloud, rebuilding the mailbox, nothing has worked.

 

[Shirasaki]

I have an outlook account with rules set to help filtering MacRumors notification mail. Weeks ago, rules would never be executed under El Capitan Mail app. I don't know how to do except manually checking mail and moving them to dedicated folder. It's just bad. Sadly Microsoft outlook has some sort of compatibility issue with outlook account.

 

[bryanbuff]

Here's what worked for me...
Go to Mail > Preferences > Accounts, and then uncheck "enable this account" and the re-check it. All of my folder structures were restored after that.

 

[spiderman0616]

Here's what worked for me...
Go to Mail > Preferences > Accounts, and then uncheck "enable this account" and the re-check it. All of my folder structures were restored after that.

Yeah, I actually tried that and nothing worked. I also tried installing Thunderbird to see what it would do--it actually grabbed two of my folders but two were still missing. And nothing I've tried has gotten my sent messages or trash to come down locally.

I'm fairly convinced there's something weird going on with iCloud mail.

 

[G2244]

Here's what worked for me...
Go to Mail > Preferences > Accounts, and then uncheck "enable this account" and the re-check it. All of my folder structures were restored after that.

This worked for me as well. I knew it wasn't iCloud since I could still see and use the extra folders on my iPhone.

 

[jkeekij]

Here's what worked for me...
Go to Mail > Preferences > Accounts, and then uncheck "enable this account" and the re-check it. All of my folder structures were restored after that.

Worked for me, thanks!

 

[alever]

Thanks that worked for me.

 

[mike2000tc]

Here's what worked for me...
Go to Mail > Preferences > Accounts, and then uncheck "enable this account" and the re-check it. All of my folder structures were restored after that.

That fixed it. thanks.

 

[AtheistP3ace]

Yea I had weird mail issues. Deleted the accounts causing trouble and added them back. Mostly fixed the biggest issues. Still see some odd things happen at times but not deal breakers.

 

[BarkingKat]

Here's what worked for me...
Go to Mail > Preferences > Accounts, and then uncheck "enable this account" and the re-check it. All of my folder structures were restored after that.

This totally worked for me... THANK YOU!

 

[adamcaller]

This totally worked for me... THANK YOU!

That doesn't work for me, or rather it did and the problem returned...

Now Apple Mail quits if I click on an email there that has actually been filed to a smart folder or deleted previously. It's impossible to sort out which are old emails that I've dealt with which are new ones that need dealing with.

And to make things worse, Apple Mail finds old drafts from yonks ago, or shows there are unread items in folders that are empty, or says there is junk email when there isn't, or there isn't when on iCloud I can see there is lots of it.

Basically, the two ways to access iCloud mail -- through iCloud and AppleMail are both doing completely different things.

 

[BarkingKat]

So when I log into iCloud.com and go to my mail account there, I have 4 folders that I use with rules. These used to sync just fine in Mail.app on Yosemite. In El Capitan (both 10.11.0 and 10.11.1) they do not show up. My Trash and Sent folders also do not show up.

Has anyone had this issue? I have tried turning the account on and off, logging in and out of iCloud, rebuilding the mailbox, nothing has worked.

[doublepost=1452702520][/doublepost]Yes! The turning off/on of the account is only a temporary fix. No changes made in Apple Mail or iCloud are ever consistent