For some reason, when I touch the bottom part of my iMac, it gives off an electric shock. What does this mean and how do I get rid of this problem? Thank you.
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Electric shock on my iMac
- Thread starter Pinkly Smooth
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Check your ground connection on the outlet.
Use a voltage test that tests all 3 lines (hot, neutral & ground).
Most common problem is that the hot/neutral is reversed or the ground is missing.
Then check you power cord using a DMM/DVM for 3 lines continuity.
If all that has been checked, the power supply inside may be the culprit...
Use a voltage test that tests all 3 lines (hot, neutral & ground).
Most common problem is that the hot/neutral is reversed or the ground is missing.
Then check you power cord using a DMM/DVM for 3 lines continuity.
If all that has been checked, the power supply inside may be the culprit...
The Mac has protection systems built in - wouldn't worry so much about the iMac.
I'd rather more about what is causing a voltage leak that can damage a human being....
Have it checked out by an electrician if you lack the testing tools.
On a side note last year, we had a teacher get shocked at work by a bad outlet on her iMac and she had to be transported to the ER. The school electrician found a missing neutral and 240V ungrounded was coming into the iMac. When he measured the AC voltage off the Mac to ground, it measured 90VAC. The iMac didn't get harmed because it is rated for 100-240V range. The teacher luckily suffered a minor burn.
I'd rather more about what is causing a voltage leak that can damage a human being....
Have it checked out by an electrician if you lack the testing tools.
On a side note last year, we had a teacher get shocked at work by a bad outlet on her iMac and she had to be transported to the ER. The school electrician found a missing neutral and 240V ungrounded was coming into the iMac. When he measured the AC voltage off the Mac to ground, it measured 90VAC. The iMac didn't get harmed because it is rated for 100-240V range. The teacher luckily suffered a minor burn.
Many Western European countries also have grounded outlets. You say "Europe" which isn't helpful since there is no single standard electrical code for residential construction that covers the EU.
Seek the help of a qualified electrician.
Seek the help of a qualified electrician.
We had a problem on my wife’s iMac where the edge of the hole in the stand cut through the cable and exposed the hot lead. It was on a GFCI circuit which tripped so no harm done. Took some time to trace why the breaker was tripping.
No it should not. There is no electrical connection from the incoming power or neutral return to the case. If this was the case it would never pass the various electrical safety standards around the world.
Any skin voltage on any device should be treated as a serious problem and fixed immediately.