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steveOooo

macrumors 6502a
Original poster
Jun 30, 2008
743
89
UK
Tried to transfer a .mts video file from a exFAT formatted external drive to my Mac Pro running El Capitan, had the below error.

The Finder cant complete the operation because some data in "FileName.mts.MTS" cant be read or written.
(Error code -36).

- Yes the file name has two .mts in it.

Is there anyway to salvage this file - Clipwrap opened it and converted the first 1 minute (its a 5min video file) so looks like its screwed from minute 2.

Also tried a windows laptop and a similar error message.
 

chrfr

macrumors G5
Jul 11, 2009
13,734
7,310
Tried to transfer a .mts video file from a exFAT formatted external drive to my Mac Pro running El Capitan, had the below error.

The Finder cant complete the operation because some data in "FileName.mts.MTS" cant be read or written.
(Error code -36).

- Yes the file name has two .mts in it.

Is there anyway to salvage this file - Clipwrap opened it and converted the first 1 minute (its a 5min video file) so looks like its screwed from minute 2.

Also tried a windows laptop and a similar error message.
This is not a guaranteed fix, but follow the steps here, and try "dot_clean".
http://osxdaily.com/2015/02/21/fix-error-code-36-finder-mac-os-x/
It may also be that your disk is corrupt, and that your file really is damaged.
 
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