My new( 27"(2017) iMac is acting strange, and slow. Ran etrechek in hopes of getting help. Couldn't connect to Apple Store to buy it. Was that necessary? Here it is:
EtreCheck version: 5.3.2 (5034)
Report generated: 2019-07-18 10:00:22
Download EtreCheck from https://etrecheck.com
Runtime: 1:08
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
iMac (Retina 5K, 27-inch, 2017)
iMac Model: iMac18,3
1 4.2 GHz Intel Core i7 (i7-7700K) CPU: 4-core
16 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR4 2400 ok
BANK 0/DIMM1 - 4 GB DDR4 2400 ok
BANK 1/DIMM0 - 4 GB DDR4 2400 ok
BANK 1/DIMM1 - 4 GB DDR4 2400 ok
Video Information:
Radeon Pro 575 - VRAM: 4 GB
iMac 5120 x 2880
Drives:
disk0 - APPLE SSD SM0256L 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 151.56 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk2 - Apple Built In SDXC Reader 128 MB
Internal Secure Digital
disk2s1 (MS-DOS (FAT16)) 128 MB (43 MB used)
disk3 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: No)
External Thunderbolt 6 Gigabit Serial ATA
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - 8*****o (Journaled HFS+) 999.35 GB (148.73 GB used)
disk3s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk4 - WD My Passport 0740 500.07 GB
External USB 480 Mbit/s USB
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 [APFS Container] 499.86 GB
disk5 [APFS Virtual drive] 499.86 GB (Shared by 4 volumes)
disk5s1 - J**********t (APFS) (Shared - 274.70 GB used)
disk5s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk5s3 - Recovery (APFS) [Recovery] (Shared)
disk5s4 - VM (APFS) [APFS VM] (Shared)
Mounted Volumes:
disk1s1 - Macintosh HD
250.69 GB (Shared - 151.56 GB used - 96.29 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM]
250.69 GB (Shared - 2.15 GB used - 96.29 GB free)
APFS
Mount point: /private/var/vm
disk2s1
128 MB (43 MB used - 85 MB free)
MS-DOS (FAT16)
Mount point: /Volumes/U******d
disk3s2 - 8*****o
999.35 GB (148.73 GB used - 850.61 GB free)
Journaled HFS+
Mount point: /Volumes/8*****o
Owners enabled: No
disk5s1 - J**********t
499.86 GB (Shared - 274.70 GB used - 215.85 GB free)
APFS
Mount point: /Volumes/J**********t
Owners enabled: No
Network:
Interface en0: Ethernet
Interface en6: iPhone
Interface en5: iPad
Interface fw0: Thunderbolt FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14.5 (18F132)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus apps: MalwareBytes
32-bit Applications:
17 32-bit apps
Kernel Extensions:
/Applications/DiskWarrior.app
DiskWarriorPreview.kext (Alsoft, Inc, 5.2 - SDK 10.5)
/Applications/TechTool Pro 11.app
spdKernel.kext (Micromat, Inc., 1.0 - SDK 10.14)
/Applications/Toast 11 Titanium/Spin Doctor.app
Terminus.kext (4)
/Applications/Toast 11 Titanium/Toast Titanium.app
RoxioBluRaySupport.kext (1.1.6)
TDIXController.kext (2.0)
/Applications/VMware Fusion.app
VMwareVMCI.kext (VMware, Inc., 8.5.8)
vmioplug.kext (VMware, Inc., 8.5.8)
vmnet.kext (VMware, Inc., 8.5.8)
vmmon.kext (VMware, Inc., 8.5.8)
/Library/Application Support/Malwarebytes/MBAM/Kext
MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.8 - SDK 10.14)
/Library/Extensions
LogitechHIDDevices.kext (Logitech Inc., 3.9.3 - SDK 10.8)
LogitechUnifying.kext (Logitech Inc., 1.3.3 - SDK 10.8)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 173 Apple tasks
[Running] 112 Apple tasks
System Launch Daemons:
[Not Loaded] 39 Apple tasks
[Loaded] 184 Apple tasks
[Running] 112 Apple tasks
Launch Agents:
[Running] com.Logitech.Control Center.Daemon.plist (? 209c949 - installed 2016-09-21)
[Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2019-04-15)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-07-12)
Launch Daemons:
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-21)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04)
[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-01-17)
[Loaded] com.coolmuster.DataRecoveryHelper.plist (UUMART LIMITED - installed 2017-04-12)
[Other] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-05-17)
[Running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2019-04-15)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-07-12)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-08-17)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-08)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-08)
[Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-07-18)
User Login Items:
Alfred 3.app (Running with Crayons Ltd - installed 2019-02-02)
(Application - /Applications/Alfred 3.app)
Internet Plug-ins:
Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-10)
FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-10)
Silverlight: 5.0.61118.0 (? - installed 2017-03-25)
Audio Plug-ins:
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21)
BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-21)
AirPlay: 2.0 (Apple - installed 2019-05-21)
AppleAVBAudio: 740.1 (Apple - installed 2019-05-21)
BridgeAudioSP: 5.46 (Apple - installed 2019-05-21)
iSightAudio: 7.7.3 (Apple - installed 2019-05-21)
Safari Extensions:
1Password Safari Extension Companion - App Store (installed 2017-12-14)
3rd Party Preference Panes:
Flash Player (installed 2019-06-21)
Logitech Control Center (installed 2016-09-23)
TechTool Protection (installed 2019-04-15)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 0.87 (1 min ago) 0.96 (5 min ago) 0.51 (15 min ago)
Nominal I/O speed: 9.56 MB/s
File system: 16.78 seconds
Write speed: 1435 MB/s
Read speed: 2602 MB/s
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 694 MB (App Store)
mdworker_shared (14) 340 MB (Apple)
Dock 286 MB (Apple)
Finder 191 MB (Apple)
Mail 147 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 5 MB / 202 KB (?)
com.apple.WebKit.Networking 2 MB / 7 KB (Apple)
Mail 417 KB / 11 KB (Apple)
cloudphotosd 49 KB / 63 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 8.90 GB
Used RAM: 5.16 GB
Cached files: 1.94 GB
Available RAM: 10.84 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-06-26 Keynote (9.0)
2019-06-26 Pages (8.0)
2019-06-29 Numbers (6.0)
2019-07-10 Adobe Flash Player
2019-07-11 MRTConfigData (1.45)
2019-07-12 Microsoft AutoUpdate
2019-07-12 Microsoft PowerPoint for Mac
2019-07-12 Microsoft OneNote for Mac
2019-07-12 Microsoft Excel for Mac
2019-07-12 Microsoft Outlook for Mac
2019-07-14 EtreCheck (5.3.2)
2019-07-14 Slack (4.0.0)
2019-07-17 Gatekeeper Configuration Data (172)
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
EtreCheck version: 5.3.2 (5034)
Report generated: 2019-07-18 10:00:22
Download EtreCheck from https://etrecheck.com
Runtime: 1:08
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
iMac (Retina 5K, 27-inch, 2017)
iMac Model: iMac18,3
1 4.2 GHz Intel Core i7 (i7-7700K) CPU: 4-core
16 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR4 2400 ok
BANK 0/DIMM1 - 4 GB DDR4 2400 ok
BANK 1/DIMM0 - 4 GB DDR4 2400 ok
BANK 1/DIMM1 - 4 GB DDR4 2400 ok
Video Information:
Radeon Pro 575 - VRAM: 4 GB
iMac 5120 x 2880
Drives:
disk0 - APPLE SSD SM0256L 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 151.56 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk2 - Apple Built In SDXC Reader 128 MB
Internal Secure Digital
disk2s1 (MS-DOS (FAT16)) 128 MB (43 MB used)
disk3 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: No)
External Thunderbolt 6 Gigabit Serial ATA
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - 8*****o (Journaled HFS+) 999.35 GB (148.73 GB used)
disk3s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk4 - WD My Passport 0740 500.07 GB
External USB 480 Mbit/s USB
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 [APFS Container] 499.86 GB
disk5 [APFS Virtual drive] 499.86 GB (Shared by 4 volumes)
disk5s1 - J**********t (APFS) (Shared - 274.70 GB used)
disk5s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk5s3 - Recovery (APFS) [Recovery] (Shared)
disk5s4 - VM (APFS) [APFS VM] (Shared)
Mounted Volumes:
disk1s1 - Macintosh HD
250.69 GB (Shared - 151.56 GB used - 96.29 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM]
250.69 GB (Shared - 2.15 GB used - 96.29 GB free)
APFS
Mount point: /private/var/vm
disk2s1
128 MB (43 MB used - 85 MB free)
MS-DOS (FAT16)
Mount point: /Volumes/U******d
disk3s2 - 8*****o
999.35 GB (148.73 GB used - 850.61 GB free)
Journaled HFS+
Mount point: /Volumes/8*****o
Owners enabled: No
disk5s1 - J**********t
499.86 GB (Shared - 274.70 GB used - 215.85 GB free)
APFS
Mount point: /Volumes/J**********t
Owners enabled: No
Network:
Interface en0: Ethernet
Interface en6: iPhone
Interface en5: iPad
Interface fw0: Thunderbolt FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14.5 (18F132)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus apps: MalwareBytes
32-bit Applications:
17 32-bit apps
Kernel Extensions:
/Applications/DiskWarrior.app
DiskWarriorPreview.kext (Alsoft, Inc, 5.2 - SDK 10.5)
/Applications/TechTool Pro 11.app
spdKernel.kext (Micromat, Inc., 1.0 - SDK 10.14)
/Applications/Toast 11 Titanium/Spin Doctor.app
Terminus.kext (4)
/Applications/Toast 11 Titanium/Toast Titanium.app
RoxioBluRaySupport.kext (1.1.6)
TDIXController.kext (2.0)
/Applications/VMware Fusion.app
VMwareVMCI.kext (VMware, Inc., 8.5.8)
vmioplug.kext (VMware, Inc., 8.5.8)
vmnet.kext (VMware, Inc., 8.5.8)
vmmon.kext (VMware, Inc., 8.5.8)
/Library/Application Support/Malwarebytes/MBAM/Kext
MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.8 - SDK 10.14)
/Library/Extensions
LogitechHIDDevices.kext (Logitech Inc., 3.9.3 - SDK 10.8)
LogitechUnifying.kext (Logitech Inc., 1.3.3 - SDK 10.8)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 173 Apple tasks
[Running] 112 Apple tasks
System Launch Daemons:
[Not Loaded] 39 Apple tasks
[Loaded] 184 Apple tasks
[Running] 112 Apple tasks
Launch Agents:
[Running] com.Logitech.Control Center.Daemon.plist (? 209c949 - installed 2016-09-21)
[Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2019-04-15)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-07-12)
Launch Daemons:
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-21)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04)
[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-01-17)
[Loaded] com.coolmuster.DataRecoveryHelper.plist (UUMART LIMITED - installed 2017-04-12)
[Other] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-05-17)
[Running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2019-04-15)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-07-12)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-08-17)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-08)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-08)
[Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-07-18)
User Login Items:
Alfred 3.app (Running with Crayons Ltd - installed 2019-02-02)
(Application - /Applications/Alfred 3.app)
Internet Plug-ins:
Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-10)
FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-10)
Silverlight: 5.0.61118.0 (? - installed 2017-03-25)
Audio Plug-ins:
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21)
BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-21)
AirPlay: 2.0 (Apple - installed 2019-05-21)
AppleAVBAudio: 740.1 (Apple - installed 2019-05-21)
BridgeAudioSP: 5.46 (Apple - installed 2019-05-21)
iSightAudio: 7.7.3 (Apple - installed 2019-05-21)
Safari Extensions:
1Password Safari Extension Companion - App Store (installed 2017-12-14)
3rd Party Preference Panes:
Flash Player (installed 2019-06-21)
Logitech Control Center (installed 2016-09-23)
TechTool Protection (installed 2019-04-15)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 0.87 (1 min ago) 0.96 (5 min ago) 0.51 (15 min ago)
Nominal I/O speed: 9.56 MB/s
File system: 16.78 seconds
Write speed: 1435 MB/s
Read speed: 2602 MB/s
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 694 MB (App Store)
mdworker_shared (14) 340 MB (Apple)
Dock 286 MB (Apple)
Finder 191 MB (Apple)
Mail 147 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 5 MB / 202 KB (?)
com.apple.WebKit.Networking 2 MB / 7 KB (Apple)
Mail 417 KB / 11 KB (Apple)
cloudphotosd 49 KB / 63 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 8.90 GB
Used RAM: 5.16 GB
Cached files: 1.94 GB
Available RAM: 10.84 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-06-26 Keynote (9.0)
2019-06-26 Pages (8.0)
2019-06-29 Numbers (6.0)
2019-07-10 Adobe Flash Player
2019-07-11 MRTConfigData (1.45)
2019-07-12 Microsoft AutoUpdate
2019-07-12 Microsoft PowerPoint for Mac
2019-07-12 Microsoft OneNote for Mac
2019-07-12 Microsoft Excel for Mac
2019-07-12 Microsoft Outlook for Mac
2019-07-14 EtreCheck (5.3.2)
2019-07-14 Slack (4.0.0)
2019-07-17 Gatekeeper Configuration Data (172)
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
