Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Throwaway2000

macrumors newbie
Original poster
Jun 25, 2018
1
0
My phone froze and wasn’t responding to anything so I reset it and it seems like everything got deleted.... I can’t tell because when I try to put in the WiFi password, it tells me it’s incorrect. Even though when I tried it on my iPad, it was correct. Also the data won’t work so I have no idea what to do. Also for some reason my phone won’t connect to my laptop for iTunes. My iPhone has been acting up a lot recently so I’m not super surprised. And no, I did not back my phone phone up :(. I really don’t know how to get back into my phone.

Update: It died and now it’s been on the apple logo screen for a couple hours.
 
Last edited:

ericwn

macrumors G5
Apr 24, 2016
12,121
10,912
Maybe call Apple to see what advice their techs have. If iTunes doesn’t find the phone or cannot connect to it I don’t see a chance to extract your data.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.