Hello everyone - please help - Apple tech support hasn't figured this riddle out:
this summer I shot a film using RED ONE digital camera. Each night, we dumped the files from the RED ONE drive (my footage) into a 2 TB LaCie external hard drive. We daisy-chained the dives through my iMac to do this.
2 days ago, I installed Snow Leopard 10.6.4 (going from Tiger 10.4.11). Now my external LaCie drive will not mount (appear on my desktop). I can no longer access my LaCie drive.
Has anyone heard of any inherent incompatibility between Snow Leopard and external drives??? Drives that contain R3D (RED's proprietary software) data?
Would another possibility be my iMac memory being too full to access the drive? My '06 iMac has 1 GB of RAM and a 250 gig hard drive, which is 14 gigs away from capacity. Will memory near-capacity hinder an external hard drive from mounting? Even if I'm not doing anything with the files, just counting them???
On one hand, I can understand my memory capacity being a possibility, but then why could my same iMac access the LaCie drives all summer if memory was an issue?
Any suggestions? Do you guys think the folks at a Genius Bar could look at this successfully and does anyone know how much they charge?
Thanks everyone!
this summer I shot a film using RED ONE digital camera. Each night, we dumped the files from the RED ONE drive (my footage) into a 2 TB LaCie external hard drive. We daisy-chained the dives through my iMac to do this.
2 days ago, I installed Snow Leopard 10.6.4 (going from Tiger 10.4.11). Now my external LaCie drive will not mount (appear on my desktop). I can no longer access my LaCie drive.
Has anyone heard of any inherent incompatibility between Snow Leopard and external drives??? Drives that contain R3D (RED's proprietary software) data?
Would another possibility be my iMac memory being too full to access the drive? My '06 iMac has 1 GB of RAM and a 250 gig hard drive, which is 14 gigs away from capacity. Will memory near-capacity hinder an external hard drive from mounting? Even if I'm not doing anything with the files, just counting them???
On one hand, I can understand my memory capacity being a possibility, but then why could my same iMac access the LaCie drives all summer if memory was an issue?
Any suggestions? Do you guys think the folks at a Genius Bar could look at this successfully and does anyone know how much they charge?
Thanks everyone!