I have a 13" Macbook Pro 2017 version, no security chip. Initially I just connected with a Philips 32" 2K monitor (model BDM3270) via a usb-c to HDMI dongle, all good!Then I bought another Philips 32" 4K monitor (model 328P6VU) with USB-C docking capability, and connected with my Macbook Pro via the 2nd Thunderbolt port using a USB-C to USB-C cable(original cable came with monitor, able to pass through both power and data).
Both monitors worked well except 4K monitor goes blackout for 2 seconds everytime monitor/laptop waken up from sleep, it happens after monitor waken up 30-35mins. And 4k monitor works fine with my Windows PC via HDMI port, so shouldn't be monitor problem.
I've tried to reset SMC, didn't work. Also I've upgraded my MacOS from Mojave 10.14.5 to 10.14.6, didn't solve the problem either. Do I need to upgrade OS to latest Catalina to give it a try? or this is some problem can't be solved by software upgrade.
Please help! Thanks in advance!
Both monitors worked well except 4K monitor goes blackout for 2 seconds everytime monitor/laptop waken up from sleep, it happens after monitor waken up 30-35mins. And 4k monitor works fine with my Windows PC via HDMI port, so shouldn't be monitor problem.
I've tried to reset SMC, didn't work. Also I've upgraded my MacOS from Mojave 10.14.5 to 10.14.6, didn't solve the problem either. Do I need to upgrade OS to latest Catalina to give it a try? or this is some problem can't be solved by software upgrade.
Please help! Thanks in advance!