Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Morseman

macrumors newbie
Original poster
Mar 15, 2022
26
12
I cannot set up Face ID for other apps on my new iPad Pro 11" running ios16.4. In Settings/Face ID & Passcode/USE FACE ID FOR: there are only four options, but no option to use Face ID for other aps. On my iPhone 14 in a similar location, there are FIVE options, including "Other Apps." Is this option not available on iPad?
 

hg.wells

macrumors 65816
Apr 1, 2013
1,067
789
Have you installed any apps yet that utilize FaceID or enabled it on those apps yet?

It’s likely if you haven’t enabled it on any apps yet it won’t show up.
 

Morseman

macrumors newbie
Original poster
Mar 15, 2022
26
12
Have you installed any apps yet that utilize FaceID or enabled it on those apps yet?

It’s likely if you haven’t enabled it on any apps yet it won’t show up.
I loaded an app that works fine with Face ID on the iPhone, but on the iPad it still demands login/password.
 

bondr006

macrumors 68030
Jun 8, 2010
2,904
16,820
Cary, NC - My Name is Rob Bond
I have an M1 iPad Pro 11 running 16.4 and it works on mine.

IMG_1512.jpeg
 

hg.wells

macrumors 65816
Apr 1, 2013
1,067
789
It could also be that the iPad version of their app doesn’t support or hasn’t been updated for Face ID on the iPad.

Check in the specific app settings to enable it if it’s available.
 

Morseman

macrumors newbie
Original poster
Mar 15, 2022
26
12
Thanks for the replies. It turned out that the app on the iPad for which I wanted to use Face ID indeed did not have the Face ID option enabled in the app. However, even after enabling Face ID in the app, resetting Face ID in iPad SETTINGS, and restarting the iPad, SETTINGS still did not show an option for using Face ID in other apps.
 

NoBoMac

Moderator
Staff member
Jul 1, 2014
6,285
4,974
Might try to delete the app and re-install, to “reset“ things.
 

Morseman

macrumors newbie
Original poster
Mar 15, 2022
26
12
Actually, it's the banking app from Truist Bank. Now that I think about it, I believe I may leave it on the iPhone only, and not leave it installed
on the iPad.

Still, I'm wondering why the iPad Settings does not show an option for "other apps." The app indicates that it's looking for Face ID, but iPad Settings doesn't show the option.
 
  • Like
Reactions: bondr006

bondr006

macrumors 68030
Jun 8, 2010
2,904
16,820
Cary, NC - My Name is Rob Bond
Actually, it's the banking app from Truist Bank. Now that I think about it, I believe I may leave it on the iPhone only, and not leave it installed
on the iPad.

Still, I'm wondering why the iPad Settings does not show an option for "other apps." The app indicates that it's looking for Face ID, but iPad Settings doesn't show the option.
I don't have an answer for that other than, technology is a love/hate relationship.:rolleyes: I never changed anything on my iPad. The apps that could work with face id either just showed up there or asked if I wanted to use face id. My advice to you if you want to do banking on your iPad is to just use Safari as you would on your computer. Safari on the iPad Pro gives you full desktop web pages. Most places I do business with on my iPad, I do with Safari, just like on my desktop. In most cases, the full web page is much better than an app anyway. You can put an icon for the bank website on your iPad homepage, just like an app icon, and it will open in Safari. Just go to your bank website in Safari, click on the share button(box with arrow pointing up), click add to home screen, and you have your icon shortcut to your bank website.

Edit: I use far less apps on my iPad Pro than I do on my iPhone. Pretty much the only apps I use are photo editing, Office 365, and other programs like I would use on my desktop computer. I see apps for everything as needed on the iPhone, but not so much on the iPad Pro. I use my iPad Pro pretty much as I would my Mac Mini or a MacBook Pro..

Most of the icons are shortcuts in Safari
iPad Desktop 2-12-2023.jpg
IMG_1356.jpg
 
Last edited:

Morseman

macrumors newbie
Original poster
Mar 15, 2022
26
12
bondr006, I agree with everything you said! Many apps on the iPad are primarily for convenience when I have it at hand and the iPhone is upstairs. I'm just playing around with the new iPad Pro M2 getting to know it and was curious why Face ID was giving me problems.

I opened another app on the iPad (United Airlines) and authorized Face ID on the app, but again it would not work. SETTINGS on the iPad STILL did not show an option for "other apps."

BTW, nice deck!
 
  • Like
Reactions: bondr006

bondr006

macrumors 68030
Jun 8, 2010
2,904
16,820
Cary, NC - My Name is Rob Bond
bondr006, I agree with everything you said! Many apps on the iPad are primarily for convenience when I have it at hand and the iPhone is upstairs. I'm just playing around with the new iPad Pro M2 getting to know it and was curious why Face ID was giving me problems.

I opened another app on the iPad (United Airlines) and authorized Face ID on the app, but again it would not work. SETTINGS on the iPad STILL did not show an option for "other apps."

BTW, nice deck!
Thank you! It's things like this that make technology a love/hate relationship. Believe me, there are plenty of things that just drive me crazy when it comes to computers, but sometimes you just end up shrugging your shoulders and move on. If it should just work, then I expect it to work, but if it is not a necessity, and I can do without it, I just try to move on. I hope you can find the answer to this.
cheers.gif
 
  • Like
Reactions: Morseman

bondr006

macrumors 68030
Jun 8, 2010
2,904
16,820
Cary, NC - My Name is Rob Bond
bondr006, I agree with everything you said! Many apps on the iPad are primarily for convenience when I have it at hand and the iPhone is upstairs. I'm just playing around with the new iPad Pro M2 getting to know it and was curious why Face ID was giving me problems.

I opened another app on the iPad (United Airlines) and authorized Face ID on the app, but again it would not work. SETTINGS on the iPad STILL did not show an option for "other apps."

BTW, nice deck!
Let me ask you this. Even though the Banking or UA apps don't show in "other apps" in Face ID settings, do they still use face id to log in? The reason I ask, is not all the apps that use face id on my iPad are in the "other apps" list but still use face id to log in. For example, I just installed the Amazon app for a test and it automatically started using face id to sign in, but does not show in "other apps" in face id settings.
Scratch Head.gif
 
Last edited:

Morseman

macrumors newbie
Original poster
Mar 15, 2022
26
12
Let me ask you this. Even though the Banking app doesn't show in "other apps" in Face ID settings, does it still use face id to log in? The reason I ask, is not all the apps that use face id on my iPad are in the "other apps" list but still use face id to log in. For example, I just installed the Amazon app for a test and it automatically started using face id to sign in, but does not show in "other apps" in face id settings. View attachment 2185888
The app shows "Welcome back - sign in with Face ID and shows the Face ID icon. I can click on the icon and it briefly flashes, but does not open the app. Below the icon is a line with "Sign in" and a downward pointing arrowhead. Whn I click on the arrowhead, the app displays the standard login/password boxes.

I just updated to ios 16.4.1, but SETTINGS/Face ID & Passcode still does not display an option (green slider) for "use with other aps," just the four standard option sliders "iPad Unlock," etc. There is no list of apps. This is different from the iPhone, also now under ios 16.4.1.
 
  • Like
Reactions: bondr006

hg.wells

macrumors 65816
Apr 1, 2013
1,067
789
It sounds like the app still doesn’t have Face ID enabled. It always needs to be done in the specific app vs the FaceID menu in settings.

Until this thread I hadn’t even seen that option in the Face ID settings. It’s definitely not going to impact anything. It’s only used if you suddenly decide you don’t want an app to use Face ID you can turn it off.
 
  • Like
Reactions: bondr006
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.