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Yassine Bajdou

macrumors newbie
Original poster
Jun 29, 2020
7
1
Morocco
This morning, Face ID on my iPhone 16 Pro suddenly stopped working (I’m currently using iOS 18.1 beta). I tried every solution on the web, but nothing has worked for me.
 

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have you made sure the glass over the camera is clean> I've had issues where stopped workijng but when I cleaned the glass it worked again
 
Likely a hardware issue. Store can test it or Apple can do a remote diagnostic via phone call or chat.
 
Wow this is crazy. iOS 18 is indeed a buggy hell of a mess. Imma returning my iPhone next week…. :(
 
Then you either need to find a reputable repair store in Morocco (but make sure they don't void your warranty), or have it replaced in the US. It's pretty sure that Face ID is defective.
 
You can boot into your iPhone into Diagnostics Mode yourself to test Face ID (and other things). That should at least confirm if it's a hardware issue.


 
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