"facetime failed" every time, 3g microcell issue?

[maximus96]

I have no signal from at&t at home so i use a 3g microcell. when i tried to facetime with my wife's iphone 4, we get constant and immediate "facetime failed" errors.

anybody else had this issue? i thought i read that you must register the iphone on itunes before facetime works. is that right? i choose to "never register" on itunes, is there any way to re-do that?

thanks

 

[Matthew Yohe]

I have no signal from at&t at home so i use a 3g microcell. when i tried to facetime with my wife's iphone 4, we get constant and immediate "facetime failed" errors.

anybody else had this issue? i thought i read that you must register the iphone on itunes before facetime works. is that right? i choose to "never register" on itunes, is there any way to re-do that?

thanks

Well, are your iPhones on wifi? FaceTime only works on wifi.

 

[maximus96]

Well, are your iPhones on wifi? FaceTime only works on wifi.

yes both phones on wifi,

 

[skulkingghost]

I have a 3g microcell and just facetimed with a friend with no issue.

 

[sdsvtdriver]

are you two both on the same NAT'd wifi network? if so, that is most likely the issue.

 

[maximus96]

are you two both on the same NAT'd wifi network? if so, that is most likely the issue.

we are on the same wifi at home, is that the reason for the error?

 

[topmounter]

Why is having a 3G micro-cell relevant if you're connected to your wifi network?

 

[redman042]

Worked for my wife and I on the same wifi router. Might depend on your firewall settings though. But, do make sure Facetime is enabled on both phones. I believe it's in the Phone settings. My wife's defaulted to OFF for some reason. Once we fixed that, worked great!

 

[maximus96]

i'm not sure if the microcell is the error. but i guess not after hearing some of responses. i don't know what is the problem then. we have facetime turned on for both phones. i make a call to my wife's phone, then press the facetime button, then immediately i get the 'facetime failed' and the call goes back to voice call.

 

[Mengels7]

Why is having a 3G micro-cell relevant if you're connected to your wifi network?

He gets no AT&T signal. What if he wants to make phone calls?

 

[woosah]

He gets no AT&T signal. What if he wants to make phone calls?

But his problem is with FaceTime, which has nothing to do with an AT&T signal or placing calls. That's like saying, I have natural gas, but my TV won't turn on.

 

[nixia]

Check out this thread...may have something to do with ported numbers: http://discussions.apple.com/thread.jspa?threadID=2475125&tstart=45

 

[maximus96]

thank you for that link. we did port our numbers over from tmobile. i think that is the problem. i'll try to restore and set up as new phone fix.