Hey guys,
I sold an ipad 2 on ebay a couple of weeks ago. Before selling it i factory reset it so it shows the white "hello" screen and asks you to slide to set it up. I didn't test it any further than this.
Today the buyer has been in touch saying they cant get in to the ipad as it requires a passcode and they think it is stolen and are going to contact the police and ebay.
My question is, at what point does a factory resetted (sic) ipad ask for a passcode and does it require the previous passcode that was on it before it was reset?, or doesn't it ask for one at all and you have to set a new one?
I cant for the life of me remember and i dont have any other devices to try it with, but i am pretty sure that once its reset, you don't need a passcode anymore.
I am worried it could be some sort of scam.
Many thanks!
I sold an ipad 2 on ebay a couple of weeks ago. Before selling it i factory reset it so it shows the white "hello" screen and asks you to slide to set it up. I didn't test it any further than this.
Today the buyer has been in touch saying they cant get in to the ipad as it requires a passcode and they think it is stolen and are going to contact the police and ebay.
My question is, at what point does a factory resetted (sic) ipad ask for a passcode and does it require the previous passcode that was on it before it was reset?, or doesn't it ask for one at all and you have to set a new one?
I cant for the life of me remember and i dont have any other devices to try it with, but i am pretty sure that once its reset, you don't need a passcode anymore.
I am worried it could be some sort of scam.
Many thanks!