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stompbox

macrumors newbie
Original poster
Jul 12, 2010
6
5
My Macbook 14" has developed a problem where 2 things happen constantly:

1: Kernel panics when sleeping - the computer will not sleep correctly and will drain the battery.
2: After restarting, wifi may not be available (not-configured) and no devices in network control panel

It was happening so many times that I sent it to depot and they replaced motherboard.

Now the NEW ONE has more problems:

1: Unable to shut dow properly
2: After erasing drive with Disk Utility, erase and restart - it will erase but not restart, it just hangs with a black screen

I took it in and like the motherboard before, it passed all tests and of course it didn't happen in the Apple store. As soon as I took it home, it kernel panicked.

Right now, I wiped the machine, tried to re-install Monterey and it finished and went to black screen. I forced shutdown, started it up and it goes for a while and then black screen.
I erase again and will try to re-install but this is nuts. Apple genius says it's something I installed, but I doubt it is.

I wonder if this is a known problem? I can't get more info.

This is a 14" M1max with 64G RAM and 2T drive. This sucks!
 

jdb8167

macrumors 601
Nov 17, 2008
4,859
4,599
My Macbook 14" has developed a problem where 2 things happen constantly:

1: Kernel panics when sleeping - the computer will not sleep correctly and will drain the battery.
2: After restarting, wifi may not be available (not-configured) and no devices in network control panel

It was happening so many times that I sent it to depot and they replaced motherboard.

Now the NEW ONE has more problems:

1: Unable to shut dow properly
2: After erasing drive with Disk Utility, erase and restart - it will erase but not restart, it just hangs with a black screen

I took it in and like the motherboard before, it passed all tests and of course it didn't happen in the Apple store. As soon as I took it home, it kernel panicked.

Right now, I wiped the machine, tried to re-install Monterey and it finished and went to black screen. I forced shutdown, started it up and it goes for a while and then black screen.
I erase again and will try to re-install but this is nuts. Apple genius says it's something I installed, but I doubt it is.

I wonder if this is a known problem? I can't get more info.

This is a 14" M1max with 64G RAM and 2T drive. This sucks!
Apple usually fixes the shutdown problems eventually. My M1 MacBook Air couldn’t shut down without a kernel panic most of time for over a year. They got it right finally in Monterey.

Apple is much slower to fix kernel panics than they were in the past. It used to be kernel panics disappeared after the second or third update. Now it takes 5 or 6.
 

stompbox

macrumors newbie
Original poster
Jul 12, 2010
6
5
OK the issue has been found. I warn you guys, PUREVPN is the problem. It will completely screw up your M1Max. I don't know if this is a MacOS problem or PureVPN problem but it's BAD.

I also have a MacBook Air m1 and pureVPN runs fine, so go figure.
 

jdb8167

macrumors 601
Nov 17, 2008
4,859
4,599
OK the issue has been found. I warn you guys, PUREVPN is the problem. It will completely screw up your M1Max. I don't know if this is a MacOS problem or PureVPN problem but it's BAD.

I also have a MacBook Air m1 and pureVPN runs fine, so go figure.
By definition if the software isn’t a kernel extension (kext) it is an OS (macOS) problem. Anything running in user space should not be able to trigger a kernel panic.
 
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stompbox

macrumors newbie
Original poster
Jul 12, 2010
6
5
Yes, but man.... watch out. It brought my computer to its knees. So many problems. Kernel panics every day. I was finally able to login and get to the desktop after a bunch of crashes. I'm wiping the entire thing tonight again and never putting that VPN on that computer again.
 
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