I enabled family sharing and purchased an app and some videos using a child's account that was created just for family sharing. The main ID that I use for family sharing is my own iTunes ID that I have used for years. I was under the impression that upon purchasing an item, it would transfer back to my main master Apple ID. Then, I would be able to see the purchases and re-download them on the master ID, including seeing them on iTunes Match on the master ID. (I know that child account doesn't work with iTunes match, what I'm saying is that upon purchasing a video on the child's account, I thought it would appear in iTunes match on my own main account.)
However, it is not working that way. Purchases made using this child's family sharing ID do not transfer back to my master Apple ID. They don't appear in my own iTunes match, or in my own purchase history. This is a problem for the way I manage my family's purchases.
For instance, if my kid asks to buy a video on his iPad and I approve it, then the purchase will only be tied to his account, and it won't appear as a purchase on the Apple TV that we all use. I can't very well log into the Apple TV on his account, or we won't see all my purchases on there.
Am I the only one experiencing this problem? Apple support hasn't responded to me for over a week.
However, it is not working that way. Purchases made using this child's family sharing ID do not transfer back to my master Apple ID. They don't appear in my own iTunes match, or in my own purchase history. This is a problem for the way I manage my family's purchases.
For instance, if my kid asks to buy a video on his iPad and I approve it, then the purchase will only be tied to his account, and it won't appear as a purchase on the Apple TV that we all use. I can't very well log into the Apple TV on his account, or we won't see all my purchases on there.
Am I the only one experiencing this problem? Apple support hasn't responded to me for over a week.