Our DSL went out and I had CenturyLink install a fiber line and modem. I can connect to the internet and etc fine, but the issue is the Brother printer, it doesn't show up in the printer list.
I have a Dell that can see the installed printer, but with the iMac and the laptop, nothing is showing. I have reinstalled the drivers but still no view.
So I called Centurylink and their advice was connect my computer with an ethernet cable to the printer. However they are clueless as to why the Dell can see the printer and print but not the mac. It is darn frustrating
The modem is the C4000BZ . I have it connected obviously , but again when I go to the system preferences, open up the printers/scanners I do not see this printer. I am trying to connect Brother HL 3170CDW.
I am asking for help with this thing.
I can if needed run a ethernet cable from that printer to a switch and connect wired, but would that allow my wife's laptop to see that printer?
So two questions. One why can't I see the printer on the printer list and 2 the ethernet.
I could see the printer when I had DSL and yes, I reset the network connection and reconnected to the new modem.
I have a Dell that can see the installed printer, but with the iMac and the laptop, nothing is showing. I have reinstalled the drivers but still no view.
So I called Centurylink and their advice was connect my computer with an ethernet cable to the printer. However they are clueless as to why the Dell can see the printer and print but not the mac. It is darn frustrating
The modem is the C4000BZ . I have it connected obviously , but again when I go to the system preferences, open up the printers/scanners I do not see this printer. I am trying to connect Brother HL 3170CDW.
I am asking for help with this thing.
I can if needed run a ethernet cable from that printer to a switch and connect wired, but would that allow my wife's laptop to see that printer?
So two questions. One why can't I see the printer on the printer list and 2 the ethernet.
I could see the printer when I had DSL and yes, I reset the network connection and reconnected to the new modem.