File plays in iTunes, but not Apple TV 2

[kbutler84]

Why won't my apple tv 2 play this file. I used handbrake apple tv preset to convert. It shows up in the list of TV Shows of my Apple TV 2, but when I click on play it loads a portion of the file, but only shows the first frame and is stuck on pause.



General
Complete name : /Users/admin/Desktop/LSU vs North Carolina 2010.m4v
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 2.51 GiB
Duration : 1h 59mn
Overall bit rate mode : Variable
Overall bit rate : 3 015 Kbps
Movie name : LSU vs North Carolina 2010
Encoded date : UTC 2011-09-24 19:33:59
Tagged date : UTC 2011-09-25 19:43:39
tvsh : LSU Football
tven : SE
pcst : 0
hdvd : 0
stik : 10
rtng : 0
akID : 0
sfID : 0
atID : 0
plID : 0
geID : 0
iTunMOVI : <?xml version="1.0" encoding="UTF-8"?> / <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> / <plist version="1.0"> / <dict> / <key>cast</key> / <array/> / <key>codirectors</key> / <array/> / <key>directors</key> / <array/> / <key>producers</key> / <array/> / <key>screenwriters</key> / <array/> / </dict> / </plist>

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 59mn
Bit rate : 2 743 Kbps
Maximum bit rate : 5 765 Kbps
Width : 960 pixels
Height : 416 pixels
Display aspect ratio : 2.35:1
Original display aspect ratio : 2.35:1
Frame rate mode : Variable
Frame rate : 29.970 fps
Minimum frame rate : 8.746 fps
Maximum frame rate : 340.909 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.229
Stream size : 2.28 GiB (91%)
Writing library : x264 core 112
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=29 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=3 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2011-09-25 17:19:32
Tagged date : UTC 2011-09-24 19:37:20
Material_Duration : 7147229
Material_StreamSize : 2450390174
Material_FrameCount : 214202
Color primaries : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 59mn
Bit rate mode : Variable
Bit rate : 165 Kbps
Maximum bit rate : 226 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 140 MiB (5%)
Encoded date : UTC 2011-09-24 19:35:05
Tagged date : UTC 2011-09-24 19:37:20

Audio #2
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : ac-3
Duration : 51mn 58s
Bit rate mode : Constant
Bit rate : 224 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 83.3 MiB (3%)
Encoded date : UTC 2011-09-25 18:24:47
Tagged date : UTC 2011-09-24 19:37:20

 

[ShiftClick]

run it through lillipot a free application and see if you still get the problem

 

[kbutler84]

Nope, that didn't work.

 

[Rich1963]

does it have chapters? I recently ran into this. The movies played fine in itunes and iOS, but refused to play on the AppleTV 2. I would get the spinning wheel when I selected it, and then it would drop back to the Movie menu. After changing the profile, 'optimizing' the movie in Subler, etc, I finally noticed the movie lacked chapters and, using subler, added them.

Bingo. Movie now plays in AppleTV.

 

[kbutler84]

That didn't work either.

 

[Cave Man]

Maximum bit rate : 5 765 Kbps
Maximum frame rate : 340.909 fps
Bit rate : 165 Kbps
Maximum bit rate : 226 Kbps

These fall outside the specs, I think.

 

[kbutler84]

These fall outside the specs, I think.

Shouldn't handbrake have changed it to fall within the required specs for ATV2?

 

[slothrob]

Shouldn't handbrake have changed it to fall within the required specs for ATV2?

It should if you used the aTV2 setting, but those specs don't look like the aTV2 setting.

 

[stordoff]

Frame rate : 29.970 fps
Minimum frame rate : 8.746 fps
Maximum frame rate : 340.909 fps

This is a little suspect - IIRC, the ATV only supports a peak framerate of ~30fps.

 

[Cave Man]

Shouldn't handbrake have changed it to fall within the required specs for ATV2?

You'd think, so I guess you should try the transcode again, making sure you use the ATV2 preset without modification. If it fails, then something is going wrong with the transcode. Perhaps some file parameter is confusing HB. Maybe dynaflash will chime in here.

 

[dynaflash]

Maybe dynaflash will chime in here.

Well ... I thought the frame rate range was suspect as well. However a HB activity log on pastebin.com and linked here from the encode would be immensely helpful.

Nevertheless. Peak frame rate is in the nightlies for HB (didn't exist in 0.9.5). So, if its a framerate issue ... using a HB nightly you can specify say 29.976 for a peak framerate if the device (like the atv2) has a framerate limitation.

All presets for apple in the nightlies use peak frame rate.

What it basically means is that HB will use the sources framerate as long as it doesn't exceed the specified Peak Frame Rate. If it does HB will drop frames to stay within the specified Peak Frame Rate limit to maintain compliance.

Without a proper HB activity log to look at I am just spitballing here but its where I'd start looking.

</chiming in>.

 

[kbutler84]

Thanks for the suggestions. Hopefully I can get around to trying them soon.