Filetransfer/ Kies doesn't detect Note 3 :( ???

[MBX]

Hi there

I'm trying to get media/ files on to my Note 3 that I just got. And I installed Kies but it just can't connect to the phone. The circle is constantly spinning without any success connecting to it. And yes all ok with the USB cable and connection.

Then I downloaded Android File Transfer app and it can't recognize a device either.

I'm assuming there's something going on with OS-X and the phone communication when trying to connect it via these applications. Is there some setting in OS-X or somewhere I have to do in order for it to work?

 

[PollyK]

Are you using Kies 3? If yes, then reinstall it. If you're not using Kies 3, then that's your issue. Btw, does your comp recognize your note 3 so you can drag and drop?

 

[MBX]

Yes I have latest Kies 3.x installed but it does not seem to connect. As said the circle just keeps spinning saying "Connecting..." but never does

Are you using Kies 3? If yes, then reinstall it. If you're not using Kies 3, then that's your issue. Btw, does your comp recognize your note 3 so you can drag and drop?

 

[Lloydbm41]

Hi there

I'm trying to get media/ files on to my Note 3 that I just got. And I installed Kies but it just can't connect to the phone. The circle is constantly spinning without any success connecting to it. And yes all ok with the USB cable and connection.

Then I downloaded Android File Transfer app and it can't recognize a device either.

I'm assuming there's something going on with OS-X and the phone communication when trying to connect it via these applications. Is there some setting in OS-X or somewhere I have to do in order for it to work?

All else fails, you do have a micro sd card you can use to transfer stuff.

 

[mib1800]

Hi there

I'm trying to get media/ files on to my Note 3 that I just got. And I installed Kies but it just can't connect to the phone. The circle is constantly spinning without any success connecting to it. And yes all ok with the USB cable and connection.

Then I downloaded Android File Transfer app and it can't recognize a device either.

I'm assuming there's something going on with OS-X and the phone communication when trying to connect it via these applications. Is there some setting in OS-X or somewhere I have to do in order for it to work?

Install Kies 3. Plug your phone in. Open Kies. In Tools menu, select "Reinstall USB Driver". On the phone pulldown, make sure MTP is selected. Tap on MTP again even if it is selected. This should start the usb detection again in PC and updated USB driver is reinstalled.

 

[Oohara]

Can't you just drag and drop using the normal file browser?

 

[MBX]

No? I don't see the phone mounted as USB device when connected to the MacBook Pro.

Can't you just drag and drop using the normal file browser?

 

[chagla]

No? I don't see the phone mounted as USB device when connected to the MacBook Pro.

use AirDroid. it's in the play store. free app.
works on any computer. of course there are some other utilities but airdriod is the best one. I'd also ask you to try ES File explorer.

 

[Oohara]

No? I don't see the phone mounted as USB device when connected to the MacBook Pro.

Ah, sorry. I was thinking PC.

 

[MRU]

Hi there

I'm trying to get media/ files on to my Note 3 that I just got. And I installed Kies but it just can't connect to the phone. The circle is constantly spinning without any success connecting to it. And yes all ok with the USB cable and connection.

Then I downloaded Android File Transfer app and it can't recognize a device either.

I'm assuming there's something going on with OS-X and the phone communication when trying to connect it via these applications. Is there some setting in OS-X or somewhere I have to do in order for it to work?

Just a heads up.. You can't run Android file Transfer and Kies together. They don't play nice.....

 

[Tarzanman]

Uninstall Kies. Your life will be much happier without it. Trust me.