Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

jairopena

macrumors member
Original poster
Jul 16, 2018
37
33
I’ve been using my new 16 Pro for a couple of days and noticed the location icon almost always on with occasionally being off. I checked within settings and it turned out to be Find My trying to get locations all the time. I wrote to apple just to letting me know it is a “feature” of iOS 18.1, so basically the battery draining is not their fault. I have an iPad Pro M4 with Find My on and it doesn’t behave the same way as the iPhone so the only way to stop this is to turn of Find My completely.

I’m not sure if this is just Find My but the battery drain is dreadful, almost 1% per minute and by this answer I think they won’t attack the issue but only concentrate on Apple Intelligence.
 

Attachments

  • IMG_0042.jpeg
    IMG_0042.jpeg
    126.4 KB · Views: 80
  • Haha
Reactions: iLuddite

Iwavvns

macrumors 6502a
Dec 11, 2023
654
915
Earth
After reading the reply in the attachment I have to ask, where did that message come from? It is full of bad grammar.. I have never seen that much bad grammar in one message outside of scammer call centers. If that reply was from an email message then I would recommend researching the email headers.
 

jairopena

macrumors member
Original poster
Jul 16, 2018
37
33
After reading the reply in the attachment I have to ask, where did that message come from? It is full of bad grammar.. I have never seen that much bad grammar in one message outside of scammer call centers. If that reply was from an email message then I would recommend researching the email headers.
Apple support through iMessage
 

Iwavvns

macrumors 6502a
Dec 11, 2023
654
915
Earth
Apple support through iMessage
I'm sorry, but I am highly skeptical.. I don't think you were talking directly to Apple. If it were me I would abandon that route of assistance and find another way to contact Apple directly. Those kinds of grammatical mistakes are typical of someone trying to impersonate Apple in the hopes that you will end up giving them private information.
 
  • Like
Reactions: Isamilis

jairopena

macrumors member
Original poster
Jul 16, 2018
37
33
It was through the official support app from Apple. When finished, I even got an ID case number which was easily reachable at https://getsupport.apple.com/ . Maybe I ended up with a new agent, but in any case there’s something faulty with Find My iPhone IMO using location services all the time.
 

jairopena

macrumors member
Original poster
Jul 16, 2018
37
33
I'm sorry, but I am highly skeptical.. I don't think you were talking directly to Apple. If it were me I would abandon that route of assistance and find another way to contact Apple directly. Those kinds of grammatical mistakes are typical of someone trying to impersonate Apple in the hopes that you will end up giving them private information.
 

Iwavvns

macrumors 6502a
Dec 11, 2023
654
915
Earth
It was through the official support app from Apple. When finished, I even got an ID case number which was easily reachable at https://getsupport.apple.com/ . Maybe I ended up with a new agent, but in any case there’s something faulty with Find My iPhone IMO using location services all the time.
And I'm still skeptical, it could be that your Find My issue and the bad grammatical mistakes are connected somehow.. this is all very suspicious. If it were me, I'm very security minded, I would first delete the iCloud backup for that phone, then erase the phone and set it up as a new device. If that fixes the Find My issue then both problems are solved.
 
  • Like
Reactions: I7guy and jairopena

JPack

macrumors G5
Mar 27, 2017
13,469
26,072
And I'm still skeptical, it could be that your Find My issue and the bad grammatical mistakes are connected somehow.. this is all very suspicious. If it were me, I'm very security minded, I would first delete the iCloud backup for that phone, then erase the phone and set it up as a new device. If that fixes the Find My issue then both problems are solved.

The check mark in the message header of the screenshot confirms it's from Apple Support.
 

GuruGuy

macrumors regular
Sep 15, 2024
176
126
I'm sorry, but I am highly skeptical.. I don't think you were talking directly to Apple. If it were me I would abandon that route of assistance and find another way to contact Apple directly. Those kinds of grammatical mistakes are typical of someone trying to impersonate Apple in the hopes that you will end up giving them private information.
Agree, that is super sketchy to be from Apple.
 
  • Like
Reactions: Iwavvns

Rainshadow

macrumors 6502a
Feb 16, 2017
645
1,417
I second (or third or fourth) the skepticism. I also wouldn’t just trust a checkmark. Even if it were legitimately Apple, I would immediately contact Apple by another means if I ever received a response like this.

I too have contacted Apple countless times. Never have I had that level of grammatical error.

Add to it they refer to it as “the iPhone” instead of just iPhone, and “the iOS18” instead of just ios18. These are brand matters for Apple and they generally stick to them like stink on a skunk. They say “your iPhone” sometimes but in that first sentence, a customer service person wouldn’t generally call it “the iphone”.

During conversation it’s easier for customer service to make mistakes, but on a typed response, there should be stuff checking grammar and messaging like that.

Idk. I would wipe that phone and restart - especially with that level of battery drain anyway.
 

dave006

macrumors 68040
Jul 3, 2008
3,916
1,118
Just West of East
I’m not sure if this is just Find My but the battery drain is dreadful, almost 1% per minute and by this answer I think they won’t attack the issue but only concentrate on Apple Intelligence.
This actually sounds like it was an AI generated response to open an ID Case number . No real Apple support reps were harmed in the dumb response.

Dave
 
  • Like
Reactions: _Mitchan1999

jairopena

macrumors member
Original poster
Jul 16, 2018
37
33
In the end I erased the phone and set it as new without iCloud restore. Find My still activating every single time I use/unlock the phone (maybe it had always worked like that and never realised) but it won’t stay that long nor pop up every couple of minutes so I think the restore worked.

Now, iOS 18.1 is still draining in the background but that’s for another thread haha.
 
  • Like
Reactions: Iwavvns

Iwavvns

macrumors 6502a
Dec 11, 2023
654
915
Earth
In the end I erased the phone and set it as new without iCloud restore. Find My still activating every single time I use/unlock the phone (maybe it had always worked like that and never realised) but it won’t stay that long nor pop up every couple of minutes so I think the restore worked.

Now, iOS 18.1 is still draining in the background but that’s for another thread haha.
Yeah, people are having mixed results with battery draining. I have an iPhone 13 and an iPhone 15, both updated to iOS 18.1, and my batteries on each phone last for about a day and a half. But, I rarely use my phones and I have 1 third-party app installed. It all depends on how much time you spend using the phone.
 

Iwavvns

macrumors 6502a
Dec 11, 2023
654
915
Earth
This actually sounds like it was an AI generated response to open an ID Case number . No real Apple support reps were harmed in the dumb response.

Dave
I've seen actual written responses like this and they almost always come from foreign call centers used by scammers. That response was not from Apple.. I don't care what that checkmark says.
 

azhava

macrumors 6502a
Aug 29, 2010
942
1,287
Arizona, USA
I’ve been using my new 16 Pro for a couple of days and noticed the location icon almost always on with occasionally being off. I checked within settings and it turned out to be Find My trying to get locations all the time. I wrote to apple just to letting me know it is a “feature” of iOS 18.1, so basically the battery draining is not their fault. I have an iPad Pro M4 with Find My on and it doesn’t behave the same way as the iPhone so the only way to stop this is to turn of Find My completely.

I’m not sure if this is just Find My but the battery drain is dreadful, almost 1% per minute and by this answer I think they won’t attack the issue but only concentrate on Apple Intelligence.
Almost 1% per minute? So your phone is completely draining its battery roughly every 100 minutes? Sounds like you have something out of the ordinary going on that needs to be checked out. Not many people would put up with their phone going dead in less than 2 hours over and over again every day. If it was a widespread occurrence there would be people screaming about it here and everywhere else on the internet.

I have Find My running, tracking my wife's iPhone and several of my own devices. In Settings>Battery it shows Find My as using 1%, entirely in background activity, within the last 10 days.
 

Kissmo1980

macrumors 6502
Feb 16, 2021
471
1,301
I can double down on this issue as I have the exact same thing.
The battery drain on my new iPhone 16 Pro is insane. After finding this post, I disabled in Location Services Find My access and now I no longer see the location icon active all the time and the battery drain is not that aggressive.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.