Flash Player Pro Web Hijack

[Tebailey]

Hi,

I am having an issue on all my devices (2xMac's, iPhone 6+, iPad mini & work Dell).

When trying to open basic sites (Google / YouTube / Amazon etc (Yahoo/bing work fine)) I get a web page saying that I need to update my flash player to 'Flash Player Pro' looks relatively convincing but isn't Adobe.

I presume this is some sort of Adware / Malware?

The only thing that I have done our of the ordinary is swap my ISP's modem with a D-Link that may be the issue.

I have read that this is susceptible to this issue, but can't find the articles again! I have found ways to stop this issue but for PC only and have tried to search this forum for my specific issue.

I would appreciate any assistance!

Tom

 

[Queen6]

Try here http://www.reedcorner.net/arg/ it will guide you how to remove any adware present etc.

Q-6

 

[adrianlondon]

If it's happening on more than one device then it sounds like your swapped-in router is the issue. It's probably got entries in there redirecting the DNS service.

Go into the router and remove any references to DNS IP addresses; it should then default to your ISP's. If you then can't load any web pages, use the google ones (8.8.8.8 & 8.8.4.4) and either just keep those or now you're back online get the correct entries for your ISP.