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Airforce

macrumors 6502a
Original poster
Jan 12, 2006
933
0
Anyone here been denied prints because a clerk didn't believe you took them? This happened to me the other day and I'm wondering if it is a common occurrence.

Little background: I consider myself pretty good with Photoshop and my old 6.1MP Kodak. It's a nice little hobby of mine.

I walked into a Wal-Mart yesterday to get some greeting cards printed out using one of the photos I took of my son and wife. I do my business, get on the little machine, upload my photo, go grab some groceries for an hour, head back and ask if my pictures are ready. The guy says,” These are copyright; we cannot sell them to you."

My face: :confused:

I, of course, being confused as hell, tell the guy that the pictures are not and that I took and edited them. He tells me,” I do not believe you." I ask to speak to his manager. Eventually, after a good 20 minute conversation with the manager about the in and outs of Photoshop and how any moron with 10 minutes can learn how to toss up a white sheet and drop a background, I get my photos and finish paying for the things.

Anyone else run into such trouble?
 

teleromeo

macrumors 65816
Dec 2, 2006
1,285
34
kidnapped by aliens
perhaps you could avoid shops like these and get your prints done in a more personal shop than this. I run a small shop and I know the skills of my customers so I have a better judgement on what is copyrighted stuff and what not.
 

Doylem

macrumors 68040
Dec 30, 2006
3,858
3,642
Wherever I hang my hat...
A newsreader (female and British) ran into trouble with some of these jokers, when she wanted some family pix printed. With some of the pix featuring young kids having fun in the sun (HER kids...), the pix were passed to the police. She was never actually charged with any offence, but the story carried on for weeks...

I wouldn't touch these cheap 'n' cheerful print shops, for lots of different reasons. Pay a few $$ more and deal with people who know what they're doing...
 

bartelby

macrumors Core
Jun 16, 2004
19,795
34
A newsreader (female and British) ran into trouble with some of these jokers, when she wanted some family pix printed. With some of the pix featuring young kids having fun in the sun (HER kids...), the pix were passed to the police. She was never actually charged with any offence, but the story carried on for weeks...

The kids were actually, Shock horror, in the bath! It was Boots who called the police in and Julia Somerville was the newsreader.
 

bartelby

macrumors Core
Jun 16, 2004
19,795
34
Yeah, that was it. It should never have been made into a public issue... or even a private one.

Apparently (I've just been reading) it was because one of her, male, friends went to pick the photos up and the shop assistant thought it was a bit odd that a bloke would be picking up photos of kids in a bath. :confused:
 

compuwar

macrumors 601
Oct 5, 2006
4,717
2
Northern/Central VA
Anyone here been denied prints because a clerk didn't believe you took them? This happened to me the other day and I'm wondering if it is a common occurrence.

There have been some pretty impressive lawsuit losses over copyrighted images, so Wal-Mart's can be pretty picky- especially new ones where they actually pay attention to their training.

Funnily enough, I've never had an issue, though I tend to sell 8x10's printed there. Though the one I use the most often was one where I'd had conversations with some of the employees when they were admiring my shots - but maybe that triggers mostly on portraits and I rarely get portraits printed at Wal-Mart.

In any case, they've got a release form that they can keep on file at the store that you can fill out that indemnifies them from you violating someone's copyright. They should have offered you one of those- and that's what you should ask them for if it happens again.

The guy says,” These are copyright; we cannot sell them to you."

My face: :confused:

I, of course, being confused as hell, tell the guy that the pictures are not and that I took and edited them.

Of course they're copyrighted, you hold the copyright.
 

Daringescape

macrumors regular
May 7, 2003
152
0
CA
If you want REALLY good prints, dont go to walmart - pay an extra couple of dollars and take them to a reputable shop that changes their chemicals regularly and knows what they are doing.

You will be happier, and so will your clients.
 

compuwar

macrumors 601
Oct 5, 2006
4,717
2
Northern/Central VA
If you want REALLY good prints, dont go to walmart - pay an extra couple of dollars and take them to a reputable shop that changes their chemicals regularly and knows what they are doing.

You will be happier, and so will your clients.

The Wal-Mart by me changes chemicals often and runs test strips frequently (I've watched them do it.) My prints are consistent, and even as they cycle through staff they seem to keep hitting the mark. The only issue I've ever had was when I went to a different Wal-Mart in another state and the pictures had roller marks on them (Broken Frontier- they knew about it but didn't stop printing 8x10's) They reprinted them at my local Wal-Mart after a single email to customer service, and even though I'm using that set as proofs, If I matted one up and sold it, I wouldn't have any QC issues. Just like any other mini-lab in the country, it depends on how motivated, knowledgeable and interested the staff are- the difference between a mini-lab and a pro-lab is a lot, but the differences beteen mini-labs can't really be pointed out by what store it happens to sit in- even between two from the same company.

With the pro-lab I use (Delano Color Imaging in KS,) I can say "Print this exactly" or "Print this and make it sing." and expect consistent and as-good-as-it-gets results. With Wal-Mart, I have to do more up-front and check, but the one by me seems to have fewer issues than most camera store labs I've used with the possible exception of Penn Camera about 20 years ago. When I worked in Maryland I used to be about three miles from District Photo in Beltsville, and I can say for sure the only thing less consistent than comparing two mini-labs is a comparing output from the same maxi-lab.

YMMV
 

.JahJahwarrior.

macrumors 6502
Jan 1, 2007
438
0
This is why I have started getting any person I take pictures of which I think I might one day print to sign a model release.


And as someone above said, the images are copyrighted. You are the copyright holder, and only you have the right to print or copy them, unless you give someone else the right in writing.
 
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