For those that will be early adopters and are so vocal...

[samcraig]

Just curious how frustrated or tolerant you think you'll be right after getting your iPad.

If the iPhone 3GS launch is any indication - any concerns about a yellow tint? What about battery drains? Uneven bezel? Hairline cracks? A slight rattling sound when the iPad is shaken.

Will your jubilant elation turn sour? Or will these potential setbacks not interfere at all.

How willing are you, as early adopters, to have the patience to have the growing pains of the iPad during its first few months without ranting and raving that it doesn't work exactly like you want out of the box?

Just curious...

 

[Sketh]

I believe that with a product that has so much hype, any of us early buyers will be vocal enough about issues that once they're resolved we'd get replacement iPads, though I'm not expecting any horrible defects. It's just more or less worrying about getting a dead pixel, as this screen is huge, and also the only means of interacting with the device.

 

[lordhamster]

Just curious how frustrated or tolerant you think you'll be right after getting your iPad.

If the iPhone 3GS launch is any indication - any concerns about a yellow tint? What about battery drains? Uneven bezel? Hairline cracks? A slight rattling sound when the iPad is shaken.

Will your jubilant elation turn sour? Or will these potential setbacks not interfere at all.

How willing are you, as early adopters, to have the patience to have the growing pains of the iPad during its first few months without ranting and raving that it doesn't work exactly like you want out of the box?

Just curious...

I had no problems with my iPhone. Then again I don't go analyzing my electronics with a magnifying glass looking for "hairline" cracks. I suspect provided it doesn't have any major defects I'll be happy as a clam.

 

[InvalidBassist]

I, for one, plan on voices my deepest complaints concerning life and the iPad to the full extent on Launch Day, even if I don't have one, so that way people that post threads like this can feel justified in being ridiculously negative about a product they don't intend on buying.

 

[maflynn]

There's two issues, first are people willing to be on the bleeding edge. We are talking about a brand new device that is a revision A.. There may very well be bugs in the design and OS that impacts someone's

The second issue is buyer's remorse, that is the device fails to live up to their expectation and that's a hard one to resolve because of the hype and people's desire to have one.

For me, my expectation is limited because I consider it a glorified ipod touch. It does have more functionality and is more useful.

I've avoided revision A. machines in the past and i've purchased revision A machines in the past. In some cases I got burned because of a design flaw (white spots on a G4 alu powerbook display) and other cases missed out on using a great device. The bottom line is I have a perceived need for something that is in between an iPhone and a laptop and the iPad appears to fit the bill, so much so, I'm willing to take a chance on it being a revision A machine but my expectations are not out of line with its function.

 

[samcraig]

I, for one, plan on voices my deepest complaints concerning life and the iPad to the full extent on Launch Day, even if I don't have one, so that way people that post threads like this can feel justified in being ridiculously negative about a product they don't intend on buying.

If you think that was my intention - you're wrong. And if it read like that - it wasn't meant to be.

But you don't have to log onto these message boards and start reading for long to see how vocal early adopters are. Whether it's this message board, or Palm's or whoever.

My question was simple and straightforward. I personally had and continue to have no issues with my iPhone or iMac. And at work - no issues with my MacBook Pro.

But there are very vocal and nitpicky people on this site who have unrealistic expectations. So I posed the question - how do they think they will respond.

But your sarcasm is duly noted.

Oh - and I never said I wasn't ever going to buy the iPad. I have stated clearly that as presented at the keynote, I have no use for the iPad. But who knows what will happen between now and launch and/or with software and hardware revisions in 2010.

 

[Chupa Chupa]

Any of the "issues" you list can happen with ANY generation product, not just 1.0. Realistically, every high tech product now is a 1.0 because nearly every generation uses new parts, different programing, etc.

Am I disappointed when I spend hundreds of $ on a product and it doesn't deliver or is defective, sure. Again that goes whether it's a brand new item, or a 5th generation. But when that happens I return the item for replacement or refund. No worries there.

Do I expect we'll see that with the iPad? Not really. The iPhone OS is fairly solid now, and the iPad launch is mega-important to Apple. Any major bugs will be squashed ASAP to thwart bad press.

I bought an iPhone 1.0 on Day One. You can't get more "Rev A" than that since it's something Apple has never made before. It was missing features that we all knew were missing before we bought it, but performance/QC wise it exceeded my initial impressions. When it was first introduced I wasn't even going to buy one. I only succumbed the day before launch day.

 

[InvalidBassist]

If you think that was my intention - you're wrong. And if it read like that - it wasn't meant to be.

But you don't have to log onto these message boards and start reading for long to see how vocal early adopters are. Whether it's this message board, or Palm's or whoever.

My question was simple and straightforward. I personally had and continue to have no issues with my iPhone or iMac. And at work - no issues with my MacBook Pro.

But there are very vocal and nitpicky people on this site who have unrealistic expectations. So I posed the question - how do they think they will respond.

But your sarcasm is duly noted.

Oh - and I never said I wasn't ever going to buy the iPad. I have stated clearly that as presented at the keynote, I have no use for the iPad. But who knows what will happen between now and launch and/or with software and hardware revisions in 2010.

I'm sorry if I misunderstood the post, I'm just generally tired of all the negative comments about a product that a very loud bunch of people seem to not want to give a chance.

To really answer your question: Yes. I am prepared to put up with the OS bugs, the possible issues with the screen and hardware defects. I trust that Apple will do right by the individual consumer even if they don't release a company-wide statement on how to handle these issues. Of course every experience is different. Had I been a first-day iPhone purchaser I would not have clamored for a refund when they dropped the price, but I did purchase one after the price dropped and haven't looked back since.

 

[goobot]

You. Know that when you shake your phone it's the camera right?

 

[samcraig]

You. Know that when you shake your phone it's the camera right?

LOL - I haven't had any issues. And I was just illustrating some things that could/might "happen" when people have the iPad in hand. No need to be so literal.

 

[Abyssgh0st]

Just curious how frustrated or tolerant you think you'll be right after getting your iPad.

If the iPhone 3GS launch is any indication - any concerns about a yellow tint? What about battery drains? Uneven bezel? Hairline cracks? A slight rattling sound when the iPad is shaken.

Will your jubilant elation turn sour? Or will these potential setbacks not interfere at all.

How willing are you, as early adopters, to have the patience to have the growing pains of the iPad during its first few months without ranting and raving that it doesn't work exactly like you want out of the box?

Just curious...

I highly doubt there will be a yellow tint, due to all the flack Apple got from the 3G S and the 27" iMacs.

Uneven bezel would be quite difficult, as the iPad's bezel isn't that similar to the iPhone.

Hairline cracks in Aluminum? That'd be interesting.

And as previously stated, the rattle on iPhones is due to the camera and the volume switch.

So no; I'm not worried.

I don't think there was ever a legitimate battery issue, inherently some batteries will just the bad from the start. 3.1.3 addresses inaccurate battery percentage (which I've never had) on the 3G S, so obviously the iPad will have that.

And from a non-literal aspect, the iPad design is so simplistic and lacking of peripherals, I don't see many; if any QC issues that could
arise.

 

[bossxii]

As an early adopter on most every tech I've followed and purchased, never really been an issue. I'm on my 4th 27" iMac after swapping it out until I found one without the yellow tint. Never a big deal, made a few phone calls to Applecare, they setup a time to go swap it out. I don't act like my time is so valuable and I'm so busy every waking minute I can't drive to a store to swap it out. Sure I'd rather have had the first one vs the fourth be the "good one" but I knew it's all new tech and stuff happens.

Anything is possible, but most of the people who want one in the case of the iPad seem to have had realistic goals to what it would be. They don't come off acting like they have OCD to the point of freaking out because it doesn't have a camera, flash support or multitasking. I think in general the early adopters will do just fine. If problems arise we will deal with them and move on.

 

[anthonymoody]

Well I'm excited for my iPad, no doubt about it. So much so that I intend to use it as my primary computer on Day 1, retiring my MBP for good.

How tolerant will I be? Well at $829 more tolerant than I'd be for a $2000 iMac or $2500 MBP that's for sure. But on the other hand I expect the thing to not only "just work" but to be built and executed with a high level of care, fit and finish.

Said another way, I'd have no problem bringing it to a genius and asking him to swap it out if it had an issue I considered problematic.

 

[samcraig]

Anything is possible, but most of the people in the case of the iPad seem to have had realistic goals to what it would be, and don't have OCD, or ADD to the point of freaking out because it doesn't have a camera, flash support or multitasking. I think in general the early adopters will do just fine. If problems arise we will deal with them and move on.

Can I quote you on that after the release I tease - but you only have to go to the 3GS forum to see that, what I am sure were people with all those qualities you describe go a little wingnut after getting their 3GS. We'll see.

I'll be especially curious for all those saying how the iPad will be in every household and how "cheap" it is will respond if they do encounter an issue. With they change their perspective on this very cheap (for what it does) device and refer to it as "Hey Apple - I spent a lot of money on this device, so it shouldn't have x or do y"

My experience on these forums points more to the latter scenario...

 

[bossxii]

Can I quote you on that after the release I tease - but you only have to go to the 3GS forum to see that, what I am sure were people with all those qualities you describe go a little wingnut after getting their 3GS. We'll see.

I'll be especially curious for all those saying how the iPad will be in every household and how "cheap" it is will respond if they do encounter an issue. With they change their perspective on this very cheap (for what it does) device and refer to it as "Hey Apple - I spent a lot of money on this device, so it shouldn't have x or do y"

My experience on these forums points more to the latter scenario...

I guess I should only speak for myself as I'm sure there are some younger folks that are overly excited and will/would freak out over any of the things you listed.

So for the record... I will be fine if it has some issues. I've purchased Apple gear for many years and the iMac was my first Mac I had to return due to defect. I had to replace the battery in my 2001 iPod once and it still works if I cared to use it. My luck with Apple has been rather amazing by comparison to other brands. I feel pretty good about "flipping the coin" if I get a good or bad device. The end result is all the same, Applecare fixes it and I have the device I wanted.

 

[mtnDewFTW]

I'm sorry OP, but are you just trying to piss people off?

 

[samcraig]

I'm sorry OP, but are you just trying to piss people off?

Why should anyone get pissed off? Unless they have really really thin skin or are paranoid knowing they have every intention of whining the day they get their iPads.

No. I'm not trying to piss people off. I'm opening up a discussion about expectations being met or not being met.

 

[lordhamster]

Why should anyone get pissed off? Unless they have really really thin skin or are paranoid knowing they have every intention of whining the day they get their iPads.

No. I'm not trying to piss people off. I'm opening up a discussion about expectations being met or not being met.

To be fair, its a hard topic to wrap one's head around. I mean it is a hypothetical situation based on a hypothetical defect in an unreleased product in the unspecified future.

 

[samcraig]

To be fair, its a hard topic to wrap one's head around. I mean it is a hypothetical situation based on a hypothetical defect in an unreleased product in the unspecified future.

If you want to use that logic - which I suppose you can - how is it any different that all the threads talking about how useful the device will be for them? Or speculations on how iWorks will function, or so many other threads that are speculating on a hypothetical OS update based on an unreleased product in the unspecified future....

 

[lordhamster]

If you want to use that logic - which I suppose you can - how is it any different that all the threads talking about how useful the device will be for them? Or speculations on how iWorks will function, or so many other threads that are speculating on a hypothetical OS update based on an unreleased product in the unspecified future....

Good Parallel, except that the original question in the OP was how will we react when the iPad isn't as expected.

Nobody has posted a thread here saying "What will you do if iWorks doesn't have an italics button"

 

[bbydon]

You. Know that when you shake your phone it's the camera right?

Its not its the volume button.

 

[Hmac]

Just curious how frustrated or tolerant you think you'll be right after getting your iPad.

If the iPhone 3GS launch is any indication - any concerns about a yellow tint? What about battery drains? Uneven bezel? Hairline cracks? A slight rattling sound when the iPad is shaken.

Will your jubilant elation turn sour? Or will these potential setbacks not interfere at all.

How willing are you, as early adopters, to have the patience to have the growing pains of the iPad during its first few months without ranting and raving that it doesn't work exactly like you want out of the box?

Just curious...

I am confident in Apple's customer service and their willingness to stand behind their products. I have no fear of being an early adopter.

Anyway, the reason to fear early adoption isn't the hardware....it's the useful evolution of the content paradigm. For my part, Apple has proven their capability in that regard with the whole iTunes concept and App Store. I'm pretty confident they'll do it again.

 

[Hmac]

My experience on these forums points more to the latter scenario...

True enough. Places like this tend to be populated by the real "enthusiasts"...those whose expectations are likely to be higher and unrealistic, and tend to be far more angry when those expectations are not met, and far more vocal about it here in the anonymity of the internet.

But in no way could MacRumors forums be construed to be representative of the general run of Mac users.