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luiss

macrumors member
Original poster
Jul 2, 2002
32
8
I've been having trouble logging into icloud.com today.

My apple id is @mac.com

I login with my @me.com address and password:
- prompted to verify my @mac.com address.
- An email saying that I changed my Apple ID to @mac.com
- Same popup asking me to verify my address remains on-screen.

I try to login with my @mac.com address and password:
- same as above

I try to login with my @icloud.com address and password:
- same as above.

So, I try the following:

I try to login with my @icloud.com address and password:
- when the pop-up asks me to verify my @mac.com address, I change it to @icloud.com
- this time, I get an email with a verification code
- the popup now prompts for verification code.
- I enter code and it works.
- I get thanked for changing my apple id !?

Slowly, the change ripples across my half a dozen devices... uugh...

Were we warned about this?
 

arkitect

macrumors 604
Sep 5, 2005
7,370
16,098
Bath, United Kingdom
I've been having trouble logging into icloud.com today.

My apple id is @mac.com

I login with my @me.com address and password:
- prompted to verify my @mac.com address.
- An email saying that I changed my Apple ID to @mac.com
- Same popup asking me to verify my address remains on-screen.

I try to login with my @mac.com address and password:
- same as above

I try to login with my @icloud.com address and password:
- same as above.

So, I try the following:

I try to login with my @icloud.com address and password:
- when the pop-up asks me to verify my @mac.com address, I change it to @icloud.com
- this time, I get an email with a verification code
- the popup now prompts for verification code.
- I enter code and it works.
- I get thanked for changing my apple id !?

Slowly, the change ripples across my half a dozen devices... uugh...

Were we warned about this?
My ******@mac.com still logs me in fine.
Hope it was just a glitch.

I am very attached to my @mac.com address… :(
 

Shadow Jolteon

macrumors regular
Feb 1, 2018
165
97
The reason you're having trouble is likely due to iCloud having a lot of service-wide issues currently, namely concerning sign in. You can check the current service status at the link below.

https://www.apple.com/support/systemstatus/

Edit: I misread your post a bit, but it sounds like the other part of what happened may be realated to these problems and doing that on a certain page may have caused it to think you're changing your primary to iCloud.com. You may want to contact Apple support to see if there's any way they can get it switched back for you, if you can't do so yourself at https://appleid.apple.com. I know I'd be pretty annoyed if I suddenly had to sign in with iCloud.com instead of the Mac.com address I've used for everything since 2006.
 

jpn

Cancelled
Feb 9, 2003
1,854
1,988
yr mileage may vary, but over the years I have found that logginginto ANY and ALL iCloud services with the same @name (either me, mac, or iCloud) seems to help with better syncing and overall fewer problems).
 

GuillaumeB

macrumors 6502
Jul 4, 2007
480
30
Just behind you
Same problem here
During the outage I was forced to change from @mac.com to me.com.
Went to appleid.apple.com this morning to change it back.
Choosing @mac.com returns an error but choosing the @icloud.com works fine

However I can still log in perfectly with @mac.com

Hope i'll be able to reset @mac.com as a default apple id
 
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