Forgotten Macbook Air password

[TonyWrightE1]

Hi there,

My partner has forgotten the password for their Macbook Air so can no longer install any new software.

We don't have a restore disc and have tried following the following instructions, from many sites and forums with no joy -

1. Boot into single user mode (press Command-S at power on)
2. Type fsck -fy
3. Type mount -uw /
4. Type launchctl load
/System/Library/LaunchDaemons/com.apple.DirectoryServices.plist
5. Type dscl . -passwd /Users/username password, replacing username with the
targeted user and password with the desired password.
6. Reboot
This allows you to reset the password in single user mode without booting
from the install media.

Is this something the Apple store could help with if I took the machine in, or are there any other resolves?

Thanks,

Tony.

 

[G_Cassius_Longinus]

no restore disc? did you steal it?

 

[henrikrox]

i guess your "partner" (IN CRIME) is **** out of luck

 

[Appleind]

MacBook Air comes with a fancy USB drive to do a system restore. There isnt a "restore disc" !!

 

[elwood58]

MacBook Air comes with a fancy USB drive to do a system restore. There isnt a "restore disc" !!

Only 2010 MBA comes with the USB Restore Device. Previous MBA uses disks.

 

[Appleind]

Only 2010 MBA comes with the USB Restore Device. Previous MBA uses disks.

Only Apple Store can help here unfortunately

 

[silverblack]

If you go to Apple store showing them your proof of purchase, and give them your credit card, I am sure they would be happy to take your money and help you.

 

[TonyWrightE1]

If we were going to steal a laptop we'd aim for at least a Macbook Pro.

It didn't come with a CD or USB stick. We'll take our proof of purchase into the store.

Thanks.

 

[Seawolf8080]

IP Check on Aisle 1?

 

[Durious]

If we were going to steal a laptop we'd aim for at least a Macbook Pro.

It didn't come with a CD or USB stick. We'll take our proof of purchase into the store.

Thanks.

i have had all versions they all came with a reinstall disc with the exception of the latest mba which comes with a usb stick

 

[Hellishness]

If we were going to steal a laptop we'd aim for at least a Macbook Pro.

It didn't come with a CD or USB stick. We'll take our proof of purchase into the store.

Thanks.

Did u buy it used? If not, you either need to look in the box or stop lying...

 

[GDOX316]

i used this link...http://gigaom.com/apple/reset-os-x-password-without-an-os-x-cd/

but be forewarned... this starts you up from the moment you get a new mac and press the button for the first time. This deletes all data and programs that don't already come with a mac. You have been warned.