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Format Not Supported - But it was yesterday!

E

eschulist

macrumors member
Original poster
Jan 16, 2008
39
7
I'm running AppleTV with 2.0 and have been enjoying it for the last week. I stream all of my media, movie, music videos, music, everything.

All my music is mp3s, the videos are mp4s and m4vs.

Everything played fine til last night. Now it says all my media is in a format that is not supported!?!?!
 
AliensAreFuzzy said:
Make sure iTunes is open on the computer from which you are streaming.
Click to expand...

iTunes and the computer are never off, and I wouldn't be able to see the content if it was. It would say "No Content Found" My error is a different beast.

I've restarted itunes and the appletv and neither have worked.
 
I had this error often when streaming via wireless... Apple TV didn't have enough of the file but tried to play it anyway or something... since I've gone wired I haven't seen this message.
 
I get this message if I forget to attach the external drive with the content on. ie Apple TV can see the headers in iTunes but can't play it because it can't find the file.
 
Cherimoya said:
I get this message if I forget to attach the external drive with the content on. ie Apple TV can see the headers in iTunes but can't play it because it can't find the file.
Click to expand...

You're right. I was trying to remember when I saw that error, and it was when I had my externals not mounted.
 
SilentPanda said:
I had this error often when streaming via wireless... Apple TV didn't have enough of the file but tried to play it anyway or something... since I've gone wired I haven't seen this message.
Click to expand...

Yep, me too. In fact, since I've gone wired (nearly 2 weeks now) I haven't had one single issue with my Apple TV whereas before I was getting all sorts of different issues at least once a day sometimes more. It's now a completely different user experience and definitely a positive one. If you're having issues, try going wired, you really will see a big improvement.
 
I think there may be some quirky error associated with this message. One time I was browsing the movie trailers with my :apple:TV (post-2.0) and I got the same message from one of Apple's own movie trailers. That should never happen. I've only seen it the one time, though.
 
Just got that message for the first time tonight. Some movies did, some didn't. I'll close Itunes and try again but its annoying. I did upgrade to ILife 08 today and installed a new Apple TV yesterday that really should not have anything to do with the message.
 
My ATV does this CONSTANTLY and it drives me INSANE! The solution is to hold down the "-" and "menu" button until you get to Apple TV Recovery and then choose to Restart. Once this happens, you can watch a movie....BUT only 1, after that this error comes right back up. It has nothing to do with streaming/wireless on mine because stored local video content also throw this error.

When this error is coming up, I can still watch Youtube, Trailers, and Movie Rentals, but nothing else :mad:

Anyone think I should take my ATV to the Apple Store? I thought about it, but when I made my appointment and it asked me for what product, Apple TV was not listed....what am I to choose there, iPod???
 
Sean7512 said:
My ATV does this CONSTANTLY and it drives me INSANE! The solution is to hold down the "-" and "menu" button until you get to Apple TV Recovery and then choose to Restart. Once this happens, you can watch a movie....BUT only 1, after that this error comes right back up. It has nothing to do with streaming/wireless on mine because stored local video content also throw this error.

When this error is coming up, I can still watch Youtube, Trailers, and Movie Rentals, but nothing else :mad:

Anyone think I should take my ATV to the Apple Store? I thought about it, but when I made my appointment and it asked me for what product, Apple TV was not listed....what am I to choose there, iPod???
Click to expand...
How long has it happened for you? I just noticed recently.
 
Ohh, it started about 3 weeks ago or so... It is really annoying me, does anyone know of a solution??
 
I just experienced this situation. I'm not sure why it is occurring.

I'm connected wirelessly to ATV.

I tested the files in itunes on my imac and everything worked fine.

I tried syncing again. No effect

I tried quitting itunes and restarting it, after longer than normal sync I was able to play the files.

Strange
 
SilentPanda said:
I had this error often when streaming via wireless... Apple TV didn't have enough of the file but tried to play it anyway or something... since I've gone wired I haven't seen this message.
Click to expand...
I am highly considering going wired on my internet connection. Something tells me wireless + external hard drive = too many opportunities to drop somewhere in the air.
eschulist said:
Tonight I fired it up and everything worked as usual.

Strange
Click to expand...

I did just the same. Nothing worked despite my efforts and then the next night it did.
 
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