Have you tried any troubleshooting? Perhaps using it without a screen protector and/or case? Alternatively contacting Apple about it?
Sounds like the device might be defective. Probably getting Apple to take a look at it and likely replace it would be the way to go.Done all of it. It's not those things. Where do you find side button + tap to wake disabled at the same time anyway?
Anyway sent this video to Apple dev too. Just like to share if others are also experiencing the same problem.
Sounds like the device might be defective. Probably getting Apple to take a look at it and likely replace it would be the way to go.
In enough cases they take someone's word for it as well. Perhaps the video might help too.problem would be it's not readily reproducible. I immediately grabbed my Pixel just to film that exact moment.
Apple replacement guidelines would need service advisers to confirm and reproduce the problem if not personally or via diagnostic menu.
If it’s not the case mashing on one or more of the buttons, then I’d try a wipe and re-setup the phone as new. Otherwise, get the phone replaced.
Out of 20 million phones, there’s bound to be a few defective units...
Does iTunes recognize your iPhone when you connect it?
Emergency screen popped up because you pressed the side button 5 times.
My iPhone X is not responding to button presses. Seems like a software issue on 11.2.1!
This happens randomly btw, can't provide steps to reproduce. Emergency SOS will just pop out and scare the hell out of me + FaceID will be disabled.
I’ve had his happen 3 times over the last few days. Completely unresponsive no matter what buttons are pressed held down or tapped for the appropriate responses. Then after sitting for a minute or so will come out is it’s coma.