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Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
Is anyone with the new airpods gen 2 having a creaking sound when moving the case lid. The lid also moves in the direction of movement slightly.

View attachment 2080466
That’s normal. My 1st Gen case has been like that since launch.

It needs to have some give so that it opens/closes as smooth as it does.

Stop worrying about it & enjoy your AirPods.
 

tyson8888

macrumors newbie
Original poster
Sep 25, 2022
3
4
That’s normal. My 1st Gen case has been like that since launch.

It needs to have some give so that it opens/closes as smooth as it does.

Stop worrying about it & enjoy your AirPods.
My 2nd gen airpods did not have this problem. There shouldn't be any creaking noises when moving the lid, feels very fake.
 
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MrLoL

macrumors 6502
Jan 20, 2014
426
509
Lyon, France
My AirPods Pro 1st gen did not have that, and now I do have the same issue as OP on my 2nd gen case, I made an appointment this week because this is not "normal", the hinge is clearly loose.
 
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Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
My launch APP Gen 1 case…

Absolutely nothing wrong with it since purchase…


If that micro millimetre of movement wasn’t there, then the slick-feeling open/shut motion of the lid wouldn’t be as smooth.
 

MrLoL

macrumors 6502
Jan 20, 2014
426
509
Lyon, France
My launch APP Gen 1 case…

Absolutely nothing wrong with it since purchase…
View attachment 2080544

If that micro millimetre of movement wasn’t there, then the slick-feeling open/shut motion of the lid wouldn’t be as smooth.

I have 3 different AirPods cases at home and none of them actually make that much noise when pushing it from side to side, it's certainly not a functional issue but it's more of a quality control issue than anything.
 

Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
I have 3 different AirPods cases at home and none of them actually make that much noise when pushing it from side to side, it's certainly not a functional issue but it's more of a quality control issue than anything.
I disagree. There’s no ‘cheapness’ about it as it requires some force to notice it. Also, my video makes it sound louder than it is.
 

MrLoL

macrumors 6502
Jan 20, 2014
426
509
Lyon, France
I disagree. There’s no ‘cheapness’ about it as it requires some force to notice it. Also, my video makes it sound louder than it is.

Well I can tell you that in my case, the case does not require any force to notice it compared to my two other pairs. It's very loose as in you can literally see the top moving from side to side.
 

Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
Well I can tell you that in my case, the case does not require any force to notice it compared to my two other pairs. It's very loose as in you can literally see the top moving from side to side.
Ok. Yours may be an exception. Feel free to upload a video (I’m curious).

(Use “Attach files” link to record/upload).
 

Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
Ok, that sounds like mine.

The clue to how much movement there is in our lids is to look at the gaps on either side of the hinge - see the two vertical gaps? (about 8 seconds into my video)…ours are pretty much identical ie. nothing to worry about.

 

tyson8888

macrumors newbie
Original poster
Sep 25, 2022
3
4
My AirPods Pro 1st gen did not have that, and now I do have the same issue as OP on my 2nd gen case, I made an appointment this week because this is not "normal", the hinge is clearly loose.
I though that it was only me, amazon is shipping me a replacement unit. Tell me what happens with yours
 

MajorFubar

macrumors 68020
Oct 27, 2021
2,174
3,825
Lancashire UK
I always wonder how people go about their day to find things like this.

I personally don’t see a problem but if it truly makes you unhappy with your purchase OP, I would return it.
After every product launch these Apple forums especially seem to attract newby OCD sufferers complaining about minutiae imperfections in their newly-purchased mass-produced tech. The last one was someone complaining the lid on his M2 MBP didn't form a perfect seal to the base all the way round and there were small gaps where you could actually slip in something as thick as a piece of paper. The horror of it.

How Apple positions itself as the purveyor of premium products is, I think, partly to blame for this. People visualise Apple products hand-assembled over a period of weeks to micrometer tolerances by a team of highly-paid specialists in white surgical overalls and loupes in their glasses. In truth they're mostly assembled by robots and quality-checked by Mr Wang who checks 1,000 of them a day for the price of a sachet of rice.
 

zakarhino

Contributor
Sep 13, 2014
2,611
6,963
I made a thread about this, I have the same problem. There are multiple reddit threads talking about the same thing. There is definitely a hinge issue. Mine creaks every time I pick it up, super annoying. Taking mine in today to get an exchange.
 
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zakarhino

Contributor
Sep 13, 2014
2,611
6,963
After every product launch these Apple forums especially seem to attract newby OCD sufferers complaining about minutiae imperfections in their newly-purchased mass-produced tech. The last one was someone complaining the lid on his M2 MBP didn't form a perfect seal to the base all the way round and there were small gaps where you could actually slip in something as thick as a piece of paper. The horror of it.

How Apple positions itself as the purveyor of premium products is, I think, partly to blame for this. People visualise Apple products hand-assembled over a period of weeks to micrometer tolerances by a team of highly-paid specialists in white surgical overalls and loupes in their glasses. In truth they're mostly assembled by robots and quality-checked by Mr Wang who checks 1,000 of them a day for the price of a sachet of rice.

Many of us have gen 1 APP with PERFECT hinge mechanisms and zero squeaking. I've been using and abusing my gen 1 for years and the hinge is still perfect. Snaps closed without a rattle, zero wobble, zero creaking. If Apple themselves set the bar with gen 1 then we are entirely entitled to complain about a drop in quality with gen 2.

The same people like you that are bemoaning "OCD" complainers were probably the same people praising gen 1's excellent hinge as "another brilliant Apple attention to detail moment." Almost every gen 1 review I remember praised the case hinge quality over competitors, were you complaining about that praise back then? I guess attention to detail is only valid when praise is the outcome rather than critique.
 

zakarhino

Contributor
Sep 13, 2014
2,611
6,963
I disagree. There’s no ‘cheapness’ about it as it requires some force to notice it. Also, my video makes it sound louder than it is.

Not for me. Every time I pick it up: squeak. Every time I place it down: squeak, rattle. Every time I close it: squeak, rattle, and tinny closing sound. A complete divergence from gen 1.
 

Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
Not for me. Every time I pick it up: squeak. Every time I place it down: squeak, rattle. Every time I close it: squeak, rattle, and tinny closing sound. A complete divergence from gen 1.
Upload a video. I’m curious as I’ve never seen/heard a defective AirPods Pro case.
 

zakarhino

Contributor
Sep 13, 2014
2,611
6,963
Upload a video. I’m curious as I’ve never seen/heard a defective AirPods Pro case.

Unfortunately I already exchanged them, they were considerably more annoying than yours though based on the video. I’m not usually one to exchange an iPhone because of a small factory mark or something cosmetic but the squeak was bad enough that people on the other end of a room were looking at me when I was fiddling with it to figure out what was going on.

My exchange unit is a lot more in line with what I’ve come to expect from gen 1. I can now pick the case up and fiddle with it and zero sound is produced.

I regret not filming the first case if only to spite the apologists. $250 headphones shouldn’t squeak 🐁 at the slightest touch.
 

atmc

macrumors regular
Jun 28, 2009
177
62
Porto, Portugal
I have the same problem. It feels like a really cheap case in comparison to my AirPods 2 wireless charging case (non-pro). Will probably ask for a replacement as this seems defective and not normal to me. I can't touch them without making these strange sounds as if the case is going to fall apart.
 

AppleB

macrumors 65816
Oct 18, 2011
1,156
1,380
People visualise Apple products hand-assembled over a period of weeks to micrometer tolerances by a team of highly-paid specialists in white surgical overalls and loupes in their glasses. In truth they're mostly assembled by robots and quality-checked by Mr Wang who checks 1,000 of them a day for the price of a sachet of rice.

Mr Wang and Sachet of Rice.
 
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