iPod Getting my music back

[Chuushajou]

OK, Not totally sure that this is in the right part, but we'll soon see..

My Windows PC's Hard-drive failed, and in doing so I lost all my music which I bought from iTunes, therefore is it possible to email Apple and get them to activate my account so I can re-download my music and apps again?


-Many Thanks

 

[maflynn]

You can try emailing them. I know that has worked in the past but now that when you buy your music they prompt you to back it up.

Hopefully this will be a valuable life lesson to back up your data!

 

[mstrze]

Short answer...not all.

They may take pity on you and give you back some of your music, but I can't imagine they would allow you to re-download all of it. In fact, there may be some items that don't even exist anymore on the site (songs and apps get changed/moved around/deleted at Apple HQ all the time) so they couldn't offer you a chance to redownload everything.

It's a horrible shame you didn't back up. For the longest time, the ONLY thing I had a backup for was my iTunes library. I figured I would be out several hundred dollars/pounds if my HDD ever crashed.

 

[GGJstudios]

It's a horrible shame you didn't back up. For the longest time, the ONLY thing I had a backup for was my iTunes library. I figured I would be out several hundred dollars/pounds if my HDD ever crashed.

Backups are the first thing you should do! With about 30,000 songs in my library, it would cost me a small fortune (and several years of work) to recreate it if I lost it, so I have it backed up in 3 separate locations.

 

[Chuushajou]

OK Thanks guys, I understand about backing up, but the latest backup was about 2 months ago, so I don't have all my up to date music, which is shame. Oh-well, I'm going to email them before I go out tonight, hopefully it will take my mind off the subject

EDIT: I can't seem to find an email address, any help?

 

[GGJstudios]

http://www.apple.com/support/itunes/
http://www.apple.com/contact/

 

[Chuushajou]

http://www.apple.com/support/itunes/
http://www.apple.com/contact/

Thanks

OK whilst searching I found this;
http://support.apple.com/kb/HT1329

"While you can use the Transfer Purchases from iPod option under the File menu to copy iTunes Store purchases from the iPod to another computer"

Seeing as the majority of music I have backed up is not bought through iTunes, but ripped CDs, Could I use this method to transfer my purchases from my Windows PC to my forthcoming Mac?

Actually, never-mind, I figured it out, and got all my music back