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gw0gvq

macrumors 65816
Original poster
Jan 30, 2012
1,194
65
Barry, South Wales, UK
I have one email that continuously keeps going to the bin.. I move it to the inbox yet when I go to open it it goes back to the bin. I have looked in the settings and checked all the filters etc but can't see anything wrong. I wonder if someoneknows what the problem could be and could please helpme? I would be grateful of any pointer, I just want to know, why this is happening.
 

timeconsumer

macrumors 68020
Aug 1, 2008
2,135
2,173
Portland
I have one email that continuously keeps going to the bin.. I move it to the inbox yet when I go to open it it goes back to the bin. I have looked in the settings and checked all the filters etc but can't see anything wrong. I wonder if someoneknows what the problem could be and could please helpme? I would be grateful of any pointer, I just want to know, why this is happening.
Is the email coming from the same sender? If so you can create a filter for the sender's email address.

https://support.google.com/mail/answer/6579

Also, I found this:

Why emails are automatically marked as spam
Gmail automatically identifies spam and suspicious emails and marks those emails as spam. When you open your Spam label, you'll see any emails that were marked as spam by you or Gmail. Each email will include a label at the top that explains why it was sent to Spam.

Does it say why it was sent to Spam?
 

gw0gvq

macrumors 65816
Original poster
Jan 30, 2012
1,194
65
Barry, South Wales, UK
Is the email coming from the same sender? If so you can create a filter for the sender's email address.

https://support.google.com/mail/answer/6579

Also, I found this:

Why emails are automatically marked as spam
Gmail automatically identifies spam and suspicious emails and marks those emails as spam. When you open your Spam label, you'll see any emails that were marked as spam by you or Gmail. Each email will include a label at the top that explains why it was sent to Spam.

Does it say why it was sent to Spam?
Yes . its coming from the same sender but. I tried creating filters at Gmails end to no avail. But thanks for the reply
 

timeconsumer

macrumors 68020
Aug 1, 2008
2,135
2,173
Portland
Spam not mentioned by OP.

iOS Mail has never had "rules" so I'd assume it has to be something going on at Gmail...unless there's another client attached.
Good point, it wasn't mentioned by the OP that it was Spam.

There must be some rule on the Gmail side that's moving it there or as you said another client.
 
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