Got a replacement iPhone but...

[Aramyth]

I got a 3GS replacement but the little silver rim on the camera is raised and bumpy. I hate it. ><

I'm just looking for some opinions, is it worth going back and complaining about? It's really annoying to me because it isn't supposed to be like that.

Would apple replace it again or no, since it's a cosmetic issue?

 

[dukebound85]

just sand it

but seriously, you can try but you may not get the result you want. try nonetheless

 

[linsam]

I would take it back. Period.

 

[Aramyth]

just sand it

but seriously, you can try but you may not get the result you want. try nonetheless

:/ If you sand it, wouldn't it scratch the back?

I guess I'll be making another trip to the apple store.

 

[thecoolone1]

I say take it back! You paid good money for your iPhone and if your previous one didn't have this problem then why would you want your replacement to have this problem.

But a heads up. When Apple gives you a refurbished phone your usually trading in one problem in exchange for another (ex. light leaks, chrome bezel mis aligned, cracks, and etc.) but that's just from my past experience.

I finally got my iPhone replaced due to hairline cracks but now I have light leaks on the left and right side which I never had before but I know I'll never get a "perfect" phone no matter how bad I want one

 

[superstrikertwo]

You're lucky that's your only problem. I got mine replaced Monday and have a faulty wifi/edge/3g chip whatever it's called. Drops both wifi and cell constantly and when it does it makes the phone freeze for a few seconds. Heading back tomorrow (er today now) to get it replaced. I thought referbs were supposed to be better.

 

[aeaglex07]

its absolutely ridiculous that apple gives you a refurb to replace a defective unit especially since these phones dont run cheap LOL.

 

[STEVESKI07]

its absolutely ridiculous that apple gives you a refurb to replace a defective unit especially since these phones dont run cheap LOL.

It's not ridiculous because if they gave you a brand new one every time you guys brought your phone back for a minor cosmetic issue, we would be paying double or triple the price we pay now for the iPhone.

 

[bstpierre]

I got a 3GS replacement but the little silver rim on the camera is raised and bumpy. I hate it. ><

I'm just looking for some opinions, is it worth going back and complaining about? It's really annoying to me because it isn't supposed to be like that.

Would apple replace it again or no, since it's a cosmetic issue?

My 3G fits that description (now that I check).

 

[yentrog31]

im on my 3rd phone since July...both got hot and crashed(wifi chip) like a poster said earlier...Apple support is the best.....if you have any issue w/ your phone..call them or if close enough go to a store...they will give you another phone(refurb) but they are just as good or sometimes better....glta.

 

[DaReaper]

I'm still on the phone i got since i bought it... havent had any problems as of yet..

 

[rgarjr]

So if you buy a brand new phone and take it back for cosmetic/hardware [whatever] problems, u get a refurb in return? That blows..

Is this policy only on the iphones?

 

[superstrikertwo]

So if you buy a brand new phone and take it back for cosmetic/hardware [whatever] problems, u get a refurb in return? That blows..

Is this policy only on the iphones?

Referbs look identical to a brand new phone and usually they act the same way. There is no way to tell a refurb iPhone apart from a brand new iPhone.

But yes they usually give you a refurb instead of a brand new phone.

 

[rablat]

Referbs look identical to a brand new phone and usually they act the same way. There is no way to tell a refurb iPhone apart from a brand new iPhone.

But yes they usually give you a refurb instead of a brand new phone.

Just to clarify.
You get a refurb phone after your 30 days are up, until then you can request a new phone.

 

[ct2k7]

Seriously, it is really necessary? Is the little cosmetic issue affecting the way you use the device or is it life threatening? Or do you not want it to dent your pride?

 

[ozzyman500]

The first 3Gs I got was like that. I brought it back to AT&T and got the color switched anyway and then it was fine. I'm completely satisfied with the iPhone I have now.

 

[Max(IT)]

So if you buy a brand new phone and take it back for cosmetic/hardware [whatever] problems, u get a refurb in return? That blows..

Is this policy only on the iphones?

This is their policy (actually not only their) for all the hardware.
If they cannot repair your Mac in a reasonable time frame, they could give you a refurb.
It' s not unusual and it's not weird: your hardware is not new anymore, when you unwrap the package, so there's nothing to complain, as long as the refurb is ok.

 

[Ish]

If it's only the little phone ring I'd live with it. You don't know what the next one will be like.

I had my 3G replaced after about 9 months when it started turning itself on and off. Real shame because I had no problems at all before that and the replacement has a much darker screen. It was disappointing but I decided to live with it. Hopefully, the next one will have as good a screen as the first one.

 

[Aramyth]

Seriously, it is really necessary? Is the little cosmetic issue affecting the way you use the device or is it life threatening? Or do you not want it to dent your pride?

I just don't expect small, simplistic flaws like that from an Apple product.

You don't know what the next one will be like.

This is the problem. What if I get it replaced for that and end up with a different kind of hardware issue? It would suck. But I guess I'm a perfectionist and it's agitating that the rim on the camera is like that.