Hello.
First of all I live in Ireland and iPhones are ridiculously expensive here, and are also locked to O2. Since I come from Poland I asked someone there to buy a phone for me, as they are available unlocked from one operator.
Now I have the phone in Ireland, but after less than two days of very light use it developed a small, hairline crack in the screen. I have a photo here. As you can see it's not big, but it bothers me a lot. It's a brand new phone after all and things like this should just not happen for no reason whatsoever.
Now the problem is, I bought the phone in a different country (I have a warranty), and second, we don't have an official Apple Store in Ireland, only authorised resellers and service centres. So what should I do with the phone? It was not dropped, abused or mistreated in any way, the crack is hairline-like, not spiderweb-like, apart from that the phone looks perfect. Should I got to local reseller? Will they be able to help me, get me a replacement, unlocked phone? Or just replace the screen?
I really don't want to pay for this, the phone was expensive already and was supposed to be a present. Going back to Poland is rather problematic as well, I'd probably have to wait for a replacement phone there.
Anyway, that iPhone seems really fragile. I really hope it won't happen again... I also own MBP15" and have owned every generation of iPod Nano (not to mention a dozen or so Nokia phones...). Never had problems with any of them as I take good care of my things.
First of all I live in Ireland and iPhones are ridiculously expensive here, and are also locked to O2. Since I come from Poland I asked someone there to buy a phone for me, as they are available unlocked from one operator.
Now I have the phone in Ireland, but after less than two days of very light use it developed a small, hairline crack in the screen. I have a photo here. As you can see it's not big, but it bothers me a lot. It's a brand new phone after all and things like this should just not happen for no reason whatsoever.
Now the problem is, I bought the phone in a different country (I have a warranty), and second, we don't have an official Apple Store in Ireland, only authorised resellers and service centres. So what should I do with the phone? It was not dropped, abused or mistreated in any way, the crack is hairline-like, not spiderweb-like, apart from that the phone looks perfect. Should I got to local reseller? Will they be able to help me, get me a replacement, unlocked phone? Or just replace the screen?
I really don't want to pay for this, the phone was expensive already and was supposed to be a present. Going back to Poland is rather problematic as well, I'd probably have to wait for a replacement phone there.
Anyway, that iPhone seems really fragile. I really hope it won't happen again... I also own MBP15" and have owned every generation of iPod Nano (not to mention a dozen or so Nokia phones...). Never had problems with any of them as I take good care of my things.