I got up the other day to find my iMac was hung up and wouldn't awake from sleep. So, I re-booted it using the power button at the back of the computer. On re-boot it stalled out at the grey screen with the apple logo in the middle of it...only the apple logo was flashing from apple logo to folder icon with a question mark in the middle.
I called Apple care. My iMac was not able to access the hard drive. We used my set up discs to access the disk utility built into OSX and attempted to "Repair Disk". Didn't work...said...invalid node structure...yada yada yada.
The fella on the phone immediately said that it was not a hardware issue and that the only issue was that I was guilty of improperly disconnecting external devices such as cameras, iPods, usb memory sticks and the like. We could solve the problem right now with an erase and install or I could take my chances with 3rd party software or an Apple Certified repair shop to try and rescue my data.
I declined the erase option and went with the 3rd party software option -- Data Rescue 2 from Prosoft...worked like a charm. I also bought an 250gb G-Drive Q to move the rescued data to....also worked like a charm...what a nice drive.
My question after this long pre-amble is:
Is this Apple guy full of it or did I really cause this problem with the handfull of times I may have inadvertently disconnected my iPod without waiting for it to fully eject? At the time that the computer went down there had been nothing like this connected to the computer for a number of days.
On another front...Since erasing and reinstalling osx and then manually moving all my programs and data back onto the computer I have found the computer to be much more stable and snappier in it's performance. When I bought the computer I used the migration assistant to migrate from my old G4 800mhz iMac. I really don't think that the migration assistant is a good idea...brings over bad things with it!
darren
I called Apple care. My iMac was not able to access the hard drive. We used my set up discs to access the disk utility built into OSX and attempted to "Repair Disk". Didn't work...said...invalid node structure...yada yada yada.
The fella on the phone immediately said that it was not a hardware issue and that the only issue was that I was guilty of improperly disconnecting external devices such as cameras, iPods, usb memory sticks and the like. We could solve the problem right now with an erase and install or I could take my chances with 3rd party software or an Apple Certified repair shop to try and rescue my data.
I declined the erase option and went with the 3rd party software option -- Data Rescue 2 from Prosoft...worked like a charm. I also bought an 250gb G-Drive Q to move the rescued data to....also worked like a charm...what a nice drive.
My question after this long pre-amble is:
Is this Apple guy full of it or did I really cause this problem with the handfull of times I may have inadvertently disconnected my iPod without waiting for it to fully eject? At the time that the computer went down there had been nothing like this connected to the computer for a number of days.
On another front...Since erasing and reinstalling osx and then manually moving all my programs and data back onto the computer I have found the computer to be much more stable and snappier in it's performance. When I bought the computer I used the migration assistant to migrate from my old G4 800mhz iMac. I really don't think that the migration assistant is a good idea...brings over bad things with it!
darren