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reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
Hello,
I have a G4 computer that has the capacity of 57.26GB. It is also saying that I am using 48.81GB and have 8.44 GB available. Obviously, I need more space.

The thing I don't understand is that when I add up all the folders in my hard drive it is only 24.36GB. (not even close to 48.81GB)

Is there any way I can get more space on my hard drive without purchasing a new one?

Thank you~
 

reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
ok... I just tried the omnisweeper trial. I might not be doing this correctly but it seems that it is only reading 26GB on my hard drive (which I think is what I have) and asking what I want to delete but when I go into my "info" it is saying 49.61GB is being used. I don't want to delete anything I just want my lost 23GB back....
:confused: :(
 

baby duck monge

macrumors 68000
Feb 16, 2003
1,570
0
Memphis, TN
How long has it been since you restarted your computer? It may sound odd, but it could be that you have used that much of your HD over time in virtual memory, and a restart should fix that.
 

yellow

Moderator emeritus
Oct 21, 2003
16,018
6
Portland, OR
reginaoak said:
The thing I don't understand is that when I add up all the folders in my hard drive it is only 24.36GB. (not even close to 48.81GB)

There are many hidden folders that can hold a lot of data, so adding up what you "see" in the Finder always falls short of what is actually on the disk.

reginaoak said:
I just tried the omnisweeper trial. I might not be doing this correctly but it seems that it is only reading 26GB on my hard drive (which I think is what I have) and asking what I want to delete but when I go into my "info" it is saying 49.61GB is being used. I don't want to delete anything I just want my lost 23GB back....

Open ODS, choose your boot drive, click the sweep button at the bottom, and wait.. until it's done. It will list the largst directory of disk space at the top. Most likely it's /private..

How about some screenshots to help us interpret what you're seeing?
 

grapes911

Moderator emeritus
Jul 28, 2003
6,995
10
Citizens Bank Park
baby duck monge said:
How long has it been since you restarted your computer? It may sound odd, but it could be that you have used that much of your HD over time in virtual memory, and a restart should fix that.
That is an excellent point.



But if that doesn't work, can you give us a screen shot of Disk Utility with your hard drive selected, or at least tell us what it says. Maybe something is getting mounted wrong. (Note: I doubt this is the problem, but we are running out of ideas. It's time to start check everything no matter how unlikely).
 

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plinden

macrumors 601
Apr 8, 2004
4,029
142
reginaoak said:
ok... I just tried the omnisweeper trial. I might not be doing this correctly but it seems that it is only reading 26GB on my hard drive (which I think is what I have) and asking what I want to delete but when I go into my "info" it is saying 49.61GB is being used. I don't want to delete anything I just want my lost 23GB back....
:confused: :(
Try WhatSize too. I've just tried out both and they didn't quite give me identical results. For example, /usr is 1.1GB using OmniDiskSweeper and 1.88GB using WhatSize. Not a big difference on my machine, but mine isn't yours.

An alternative is to open Terminal and type "cd /", then "du -h > ~/result.txt". You can then view result.txt in a text editor and see where the most disk space is being used. That's a little less user-friendly.

Edit: I changed "du -H" to "du -h"
 

reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
Thank you for eveyone's help...
I have attached screen shots of both the omnidisksweeper and my disk utility...
 

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yellow

Moderator emeritus
Oct 21, 2003
16,018
6
Portland, OR
ODS is not giving you the correct info.. are you an admin on the box? Please post the results of (from Terminal.app):

du -h -d1 /

(it will take a while)

Oh.. and for the record, you seem to be using a Norton product. Is it Norton AV or something else?
 

plinden

macrumors 601
Apr 8, 2004
4,029
142
It might be a good idea to pipe the results of "du -h -d1 /" to a file, like I suggested before - you are going to get a very long list.

And please, try WhatSize. It's pretty much the same as OmniDiskSweeper but may give different results.
 

reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
ok.... I hope I'm doing this right. Here is a screen shot of "what size" and below is the information I got from "terminal"

[Design-2s-Computer:~] design2% du -h -d1 /
251M / 2003 Organized Fonts
du: /.Trashes: Permission denied
0B /.vol
3.9G /Applications
113M /Applications (Mac OS 9)
1.5K /automount
3.4M /bin
0B /Cleanup At Startup
0B /cores
32K /Desktop Folder
8.7G /dev
1.1M /Documents
1.1M /hp LaserJet Folder
du: /Library/Logs/Console/admin: Permission denied
7.7G /Library
1.5K /Network
du: /private/etc/cups/certs: Permission denied
du: /private/var/backups: Permission denied
du: /private/var/cron: Permission denied
du: /private/var/db/dhcpclient: Permission denied
du: /private/var/db/netinfo/local.nidb: Permission denied
du: /private/var/db/openldap/openldap-data: Permission denied
du: /private/var/db/openldap/openldap-slurp: Permission denied
du: /private/var/root: Permission denied
du: /private/var/spool/clientmqueue: Permission denied
du: /private/var/spool/cups: Permission denied
du: /private/var/spool/mqueue: Permission denied
du: /private/var/spool/postfix/active: Permission denied
du: /private/var/spool/postfix/bounce: Permission denied
du: /private/var/spool/postfix/corrupt: Permission denied
du: /private/var/spool/postfix/defer: Permission denied
du: /private/var/spool/postfix/deferred: Permission denied
du: /private/var/spool/postfix/flush: Permission denied
du: /private/var/spool/postfix/hold: Permission denied
du: /private/var/spool/postfix/incoming: Permission denied
du: /private/var/spool/postfix/maildrop: Permission denied
du: /private/var/spool/postfix/private: Permission denied
du: /private/var/spool/postfix/public: Permission denied
du: /private/var/tmp/tmp.0.6I03mH: Permission denied
du: /private/var/tmp/tmp.1.rPWTaK: Permission denied
du: /private/var/tmp/tmp.4.yhAHNu: Permission denied
du: /private/var/tmp/tmp.5.xhyMyr: Permission denied
du: /private/var/vm/app_profile: Permission denied
1.3G /private
2.1M /sbin
du: /System/Library/User Template/da.lproj/Desktop: Permission denied
du: /System/Library/User Template/da.lproj/Documents: Permission denied
du: /System/Library/User Template/da.lproj/Library: Permission denied
du: /System/Library/User Template/da.lproj/Movies: Permission denied
du: /System/Library/User Template/da.lproj/Music: Permission denied
du: /System/Library/User Template/da.lproj/Pictures: Permission denied
du: /System/Library/User Template/da.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/Dutch.lproj/Desktop: Permission denied
du: /System/Library/User Template/Dutch.lproj/Documents: Permission denied
du: /System/Library/User Template/Dutch.lproj/Library: Permission denied
du: /System/Library/User Template/Dutch.lproj/Movies: Permission denied
du: /System/Library/User Template/Dutch.lproj/Music: Permission denied
du: /System/Library/User Template/Dutch.lproj/Pictures: Permission denied
du: /System/Library/User Template/Dutch.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/English.lproj/Desktop: Permission denied
du: /System/Library/User Template/English.lproj/Documents: Permission denied
du: /System/Library/User Template/English.lproj/Library: Permission denied
du: /System/Library/User Template/English.lproj/Movies: Permission denied
du: /System/Library/User Template/English.lproj/Music: Permission denied
du: /System/Library/User Template/English.lproj/Pictures: Permission denied
du: /System/Library/User Template/English.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/fi.lproj/Desktop: Permission denied
du: /System/Library/User Template/fi.lproj/Documents: Permission denied
du: /System/Library/User Template/fi.lproj/Library: Permission denied
du: /System/Library/User Template/fi.lproj/Movies: Permission denied
du: /System/Library/User Template/fi.lproj/Music: Permission denied
du: /System/Library/User Template/fi.lproj/Pictures: Permission denied
du: /System/Library/User Template/fi.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/French.lproj/Desktop: Permission denied
du: /System/Library/User Template/French.lproj/Documents: Permission denied
du: /System/Library/User Template/French.lproj/Library: Permission denied
du: /System/Library/User Template/French.lproj/Movies: Permission denied
du: /System/Library/User Template/French.lproj/Music: Permission denied
du: /System/Library/User Template/French.lproj/Pictures: Permission denied
du: /System/Library/User Template/French.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/German.lproj/Desktop: Permission denied
du: /System/Library/User Template/German.lproj/Documents: Permission denied
du: /System/Library/User Template/German.lproj/Library: Permission denied
du: /System/Library/User Template/German.lproj/Movies: Permission denied
du: /System/Library/User Template/German.lproj/Music: Permission denied
du: /System/Library/User Template/German.lproj/Pictures: Permission denied
du: /System/Library/User Template/German.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/Italian.lproj/Desktop: Permission denied
du: /System/Library/User Template/Italian.lproj/Documents: Permission denied
du: /System/Library/User Template/Italian.lproj/Library: Permission denied
du: /System/Library/User Template/Italian.lproj/Movies: Permission denied
du: /System/Library/User Template/Italian.lproj/Music: Permission denied
du: /System/Library/User Template/Italian.lproj/Pictures: Permission denied
du: /System/Library/User Template/Italian.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/Japanese.lproj/Desktop: Permission denied
du: /System/Library/User Template/Japanese.lproj/Documents: Permission denied
du: /System/Library/User Template/Japanese.lproj/Library: Permission denied
du: /System/Library/User Template/Japanese.lproj/Movies: Permission denied
du: /System/Library/User Template/Japanese.lproj/Music: Permission denied
du: /System/Library/User Template/Japanese.lproj/Pictures: Permission denied
du: /System/Library/User Template/Japanese.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/ko.lproj/Desktop: Permission denied
du: /System/Library/User Template/ko.lproj/Documents: Permission denied
du: /System/Library/User Template/ko.lproj/Library: Permission denied
du: /System/Library/User Template/ko.lproj/Movies: Permission denied
du: /System/Library/User Template/ko.lproj/Music: Permission denied
du: /System/Library/User Template/ko.lproj/Pictures: Permission denied
du: /System/Library/User Template/ko.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/no.lproj/Desktop: Permission denied
du: /System/Library/User Template/no.lproj/Documents: Permission denied
du: /System/Library/User Template/no.lproj/Library: Permission denied
du: /System/Library/User Template/no.lproj/Movies: Permission denied
du: /System/Library/User Template/no.lproj/Music: Permission denied
du: /System/Library/User Template/no.lproj/Pictures: Permission denied
du: /System/Library/User Template/no.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/Non_localized/Library: Permission denied
du: /System/Library/User Template/pt.lproj/Desktop: Permission denied
du: /System/Library/User Template/pt.lproj/Documents: Permission denied
du: /System/Library/User Template/pt.lproj/Library: Permission denied
du: /System/Library/User Template/pt.lproj/Movies: Permission denied
du: /System/Library/User Template/pt.lproj/Music: Permission denied
du: /System/Library/User Template/pt.lproj/Pictures: Permission denied
du: /System/Library/User Template/pt.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/Spanish.lproj/Desktop: Permission denied
du: /System/Library/User Template/Spanish.lproj/Documents: Permission denied
du: /System/Library/User Template/Spanish.lproj/Library: Permission denied
du: /System/Library/User Template/Spanish.lproj/Movies: Permission denied
du: /System/Library/User Template/Spanish.lproj/Music: Permission denied
du: /System/Library/User Template/Spanish.lproj/Pictures: Permission denied
du: /System/Library/User Template/Spanish.lproj/Public/Drop Box: Permission denied
 

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  • whatsize.jpg
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reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
terminal continued

du: /System/Library/User Template/sv.lproj/Desktop: Permission denied
du: /System/Library/User Template/sv.lproj/Documents: Permission denied
du: /System/Library/User Template/sv.lproj/Library: Permission denied
du: /System/Library/User Template/sv.lproj/Movies: Permission denied
du: /System/Library/User Template/sv.lproj/Music: Permission denied
du: /System/Library/User Template/sv.lproj/Pictures: Permission denied
du: /System/Library/User Template/sv.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/zh_CN.lproj/Desktop: Permission denied
du: /System/Library/User Template/zh_CN.lproj/Documents: Permission denied
du: /System/Library/User Template/zh_CN.lproj/Library: Permission denied
du: /System/Library/User Template/zh_CN.lproj/Movies: Permission denied
du: /System/Library/User Template/zh_CN.lproj/Music: Permission denied
du: /System/Library/User Template/zh_CN.lproj/Pictures: Permission denied
du: /System/Library/User Template/zh_CN.lproj/Public/Drop Box: Permission denied
du: /System/Library/User Template/zh_TW.lproj/Desktop: Permission denied
du: /System/Library/User Template/zh_TW.lproj/Documents: Permission denied
du: /System/Library/User Template/zh_TW.lproj/Library: Permission denied
du: /System/Library/User Template/zh_TW.lproj/Movies: Permission denied
du: /System/Library/User Template/zh_TW.lproj/Music: Permission denied
du: /System/Library/User Template/zh_TW.lproj/Pictures: Permission denied
du: /System/Library/User Template/zh_TW.lproj/Public/Drop Box: Permission denied
1.0G /System
2.9G /System Folder
184M /TheFindByContentFolder
8.0K /TheVolumeSettingsFolder
du: /Users/admin/.Trash: Permission denied
du: /Users/admin/Desktop: Permission denied
du: /Users/admin/Documents: Permission denied
du: /Users/admin/Library: Permission denied
du: /Users/admin/Movies: Permission denied
du: /Users/admin/Music: Permission denied
du: /Users/admin/Pictures: Permission denied
du: /Users/admin/Public/Drop Box: Permission denied
8.7G /Users
300M /usr
du: /Volumes/WhatSize_10.3.91/.Trashes: Permission denied
182G /Volumes
217G /
[Design-2s-Computer:~] design2%

It didn't all fit...
:)
 

yellow

Moderator emeritus
Oct 21, 2003
16,018
6
Portland, OR
My bad.. I omitted the use of sudo in the command line use above, so all the "permission denied" are for this reason. Anyway, WhatSize seemed to work for you.

As you can see.. there's something in your /Library that is eating a lot of space.. unfortunately for you, it's probably related to iMovie, iDVD, and GarageBand.

Beyond that, if you don't use Classic at all, then you can get rid of "/System Folder" and save yourself almost 3GB (As well as "/Applications (Mac OS 9)" for an additional 112MB).

Ultimately, I think you've just found out that you need a bigger hard drive. It seems you have Norton System Works or some other such Norton Util installed. I STRONGLY suggest you uninstall that ASAP. Norton's time with the Mac has passed into legend. It's current offerings for OS X are pathetic.
 

reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
why is it that in "what size" on the top portion it says 26.6 GB but on the bottom I'm using 49.7GB? I know it wouldn't be the exact same number but shouldn't it be close?
 

yellow

Moderator emeritus
Oct 21, 2003
16,018
6
Portland, OR
Off hand I'd say that it's registering what can be see in the Finder. You'd have to look at the whatsize documentation for what that means.
 

reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
When I add up all the items in "What size" it still only adds up to 26.6GB...
:(
Where is my other 23GB?
 

yellow

Moderator emeritus
Oct 21, 2003
16,018
6
Portland, OR
Looks like you're going to have to try again:

sudo du -h -d1 /

And post the results. This requires that you be an admin user on the Mac.
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
18,490
2,991
Correct me if I'm wrong...

It looks like there's another user on your computer called "admin." Because your account doesn't have admin privileges (I assume), you can't see very much inside of admin's user folder using any of the methods outlined above. If you log into the admin account, I think you'll find your space. If it's not immediately obvious, run WhatSize or ODS from that account and show us what you see.
 

yellow

Moderator emeritus
Oct 21, 2003
16,018
6
Portland, OR
yellow said:
ODS is not giving you the correct info.. are you an admin on the box?

Yes.. you never answered that question that I saw. If you're not an admin, then ODS and WhatSize will not display the fully correct data.
 

reginaoak

macrumors newbie
Original poster
Apr 19, 2006
16
0
I went into the admin account and did the "terminal" and the "ODS" Please see attached.

When I was in the admin account the hard drive had the same information regarding how much space I had available.
 

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