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All Devices Has iOS 13 ruined your phone as well?

It's not so bad for me, but i have one bug. So, as soon as my iPhone XR connects to Wifi, and when i go outside, it can't connect to mobile network, it's showing it's connected, but it's not. I have no internet, nothing, either i go to a place with wifi, or i have to restart my iPhone... this has been quite annoying.
 
dawesie1 said:
No I wasn’t, not at all. I’m perfectly happy with the xr. The replacement phone was on the 2nd visit to the Genius Bar, after 5 live chat conversations, 7 support calls and logs being sent to the engineers twice. The fact that after all that Apple couldn’t diagnose the issue surely entitled me to the opportunity to see if a replacement does the trick.

The fact it hasn’t worked is irritating but I don’t feel bad for going down that road as a multi billion dollar tech company couldn’t solve a tech issue.

If anything I’m worse off as now have a refurbished phone which I’ve no idea how was treated by its previous owner as opposed to mine which was well looked after.

I’m in no way trying to profit from this or get a free upgrade, I simply want my £799 phone to work properly.
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The refurbished phone will have numerous replacement parts and be fully inspected by Apple. If you were handed a brand new phone and a refurbished one you wouldnt really be able to tell the difference looking at them and using them. I've had a couple of refurbished phones in the past and they are flawless. Its not a case that you are just handed a phone thats sat in the back of the shop after someone else handed it in.
 
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bransoj said:
Standard internet though....generally its those that have issues that will take the time to post comments etc whilst those who are fine probably wont write about it much. I've got iOS13 on a 6S and had no issues bar Carplay crashing in one of the early betas. If you base making the decision to upgrade just on what people write on a forum like this you probably would be put off upgrading as its probably not the most balanced of discussions.
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True, posts in a forum like this are not at all a representative sampling of user experiences, but it does give you a sense of how bad it could be at the edges.

bransoj said:
The refurbished phone will have numerous replacement parts and be fully inspected by Apple. If you were handed a brand new phone and a refurbished one you wouldnt really be able to tell the difference looking at them and using them. I've had a couple of refurbished phones in the past and they are flawless. Its not a case that you are just handed a phone thats sat in the back of the shop after someone else handed it in.
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I've had Apple refurbs and they've been flawless. It's possible that they're even better than a truly new product, since they've essentially undergone an additional QC step (i.e., field testing), if you want to think of the return/repair process that way.
 
bransoj said:
The refurbished phone will have numerous replacement parts and be fully inspected by Apple. If you were handed a brand new phone and a refurbished one you wouldnt really be able to tell the difference looking at them and using them. I've had a couple of refurbished phones in the past and they are flawless. Its not a case that you are just handed a phone thats sat in the back of the shop after someone else handed it in.
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Fair enough, thanks for the reply.

With regard to the warranty, presumably there isn't one on a replacement phone? When I first got it on Saturday and checked in 'Settings > General > About' it said 'limited warranty expires 20/7/2020' but now says 7/11/20. The latter makes sense for my original phone as that is a year after I got it, but the 20/7/20 date seemed a bit random and it is odd that that has now changed. Do you not get any warranty on a replacement phone, or just until it would have expired anyway?
 
99% certain you get until when the warranty on your original phone expired or 3 months depending on which is longer. ie in your case its the date of the original phone, if it was out of warranty it would be three months and if your original phone had 2 months left you'd get an extra month...i think.
 
Mac2019 said:
No I wasn’t, not at all. I’m perfectly happy with the xr. The replacement phone was on the 2nd visit to the Genius Bar, after 5 live chat conversations, 7 support calls and logs being sent to the engineers twice. The fact that after all that Apple couldn’t diagnose the issue surely entitled me to the opportunity to see if a replacement does the trick.

The fact it hasn’t worked is irritating but I don’t feel bad for going down that road as a multi billion dollar tech company couldn’t solve a tech issue.

If anything I’m worse off as now have a refurbished phone which I’ve no idea how was treated by its previous owner as opposed to mine which was well looked after.

I’m in no way trying to profit from this or get a free upgrade, I simply want my £799 phone to work properly.
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just wait then. They will solve most of the problems.
And my advice is next time wait to update software, if you are so sensible to bugs.
 
FlyingDutch said:
just wait then. They will solve most of the problems.
And my advice is next time wait to update software, if you are so sensible to bugs.
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Wait for what? The engineers had the first set of logs about 3 weeks ago and the 2nd set 10 days ago and still no reply. I can handle a few bugs here and there but not being able to use the camera app is a pretty fundamental flaw. Some of the bugs I've seen reported admittedly I don't fully get but they seem incredibly insignificant whereas a lack of a functioning camera app on a 2019 camera phone is a bit of an issue.

I have set the phone up as new and 15 hours in have not seen the issue so so far, so good. That said, I've been here before in the past month and the issue reared it's ugly head after a day therefore I'm not counting any chickens yet.
 
FlyingDutch said:
just wait then. They will solve most of the problems.
And my advice is next time wait to update software, if you are so sensible to bugs.
Click to expand...
They solve it but it feels like I am in a perpetual cycle of waiting for the bugs to be ironed out and when they finally do or I get to a stable place there is a new update at the ready to fix some but introduce yet more issues. Of every iOS version I think I’ve only ever felt stability well over a year after version release and even then it’s short lived as they’re already preparing to drop a successor version. So yeah, kinda feels like a perpetual cycle of issues & fixes since way back.
 
Has 13.2.2 actually fixed the background app closure problem? Mine did for 2 days and now it has reverted to type; less than a day after a hard reset everything in the background crashes and the camera app doesn’t work and crashes.

Wonder what the ‘engineers’ will say this time. “Wait for 13.2.1”.
 
Mac2019 said:
Has 13.2.2 actually fixed the background app closure problem? Mine did for 2 days and now it has reverted to type; less than a day after a hard reset everything in the background crashes and the camera app doesn’t work and crashes.

Wonder what the ‘engineers’ will say this time. “Wait for 13.2.1”.
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If your camera app keep crashing I would suggest a complete restore.
That's not a bug.
It could be something wrong with your restored backup or a defective component.
In this case you should go to an Apple Store.
 
FlyingDutch said:
If your camera app keep crashing I would suggest a complete restore.
That's not a bug.
It could be something wrong with your restored backup or a defective component.
In this case you should go to an Apple Store.
Click to expand...
Oh believe me, I have tried it all!

Factory reset and start as a new phone - done
Replacement device - done
Numerous calls, emails and live chats with Apple Support - done

No idea where to go from here.
 
iOS 13 has been a train wreck for me. iPhone X where the Apple apps such as Books and Music continually freeze and crash.

The App Store page refreshes so you struggle to select anything and CarPlay now freezes as well. Can’t even use Apple Music in CarPlay as that also crashes.

Non Apple apps work fine, and also the Apple apps work fine on my iPad. I’ve done diagnostics, reset from new both via phone and then iTunes and the same thing keeps happening. Both on 4G and WiFi. The phone gets hot as well. Apple diagnostics have come back all green ticks.

the phone analytics page is jammed full of jetsam errors, I’m not sure where Apple tech support are going to go with my case but I’m just about to cancel my Apple Music and consider moving over to third party apps for everything depending on the outcome.

Siri now takes ages to work on my watch as well.

my partner was the proud owner of a new Apple Watch S5 having never had an Apple Watch before but that had such shocking battery life she gave it back.

I’m getting really tired of this yearly software cycle, it’s totally unecessary and causes so many issues every year.
 
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Mac2019 said:
Oh believe me, I have tried it all!

Factory reset and start as a new phone - done
Replacement device - done
Numerous calls, emails and live chats with Apple Support - done

No idea where to go from here.
Click to expand...
maybe some app you installed ?
I have 4 iPhones running in my house (4 family members):

11 Pro
11
XR
SE

all of them running iOS 13.2.2 and none of them had a single crash in the camera app.
Not a single one.
I can't be just lucky.
 
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There was a 2 week period that I couldn't get 10 hours of battery life before needing to charge. Charging was problematic too, later discovering that the port was full of lint. After I cleaned the lint in the lighting port it began to behave better with no charging issues and suddenly one night it died at 14% battery. Then it rebooted and from that moment I get my 16 hour battery life with regular usage. Apple devices have the tendency to fix them selfs.
 
I have an iPhone XR that my boyfriend got me for Christmas last year and an iPad Air 2 that are both on iOS 13 and no issue except for mail acting stupid at times.
 
Well, in regards to the Threads-Owner Question: I got my iPhone 11 Pro on October 16th and did one mistake: i upgraded from iOS 13 to the (at this time) newest iOS. Since then, my phone is a piece of junk for me- i jumped on the Beta Train in hope, it would get better- but it's not.

Currently i'm still using my iPhone 8 Plus with iOS 12.1 installed- it works fabulous. But my new iPhone 11 Pro, is just not (for me) in terms of Battery (Software issue i guess) and this nasty "Location-Arrow"-(Bug or Feature, that's still discussed in another thread here).

Overall, I really don't use my >1000$ Phone because of it's buggy software. So to answer your question: My feeling is, Yes it did ruin my phone. I don't have the "amazing experiences" Tim Cook was presenting during the Key Note, I assume he's not using a normal iPhone with the normal iOS on it.

Right now I'm doing another DFU downgrade to iOS Beta 13.3 Beta 2, because Beta 3 sucks my battery empty.
 
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Ninflu said:
Well, in regards to the Threads-Owner Question: I got my iPhone 11 Pro on October 16th and did one mistake: i upgraded from iOS 13 to the (at this time) newest iOS. Since then, my phone is a piece of junk for me- i jumped on the Beta Train in hope, it would get better- but it's not.

Currently i'm still using my iPhone 8 Plus with iOS 12.1 installed- it works fabulous. But my new iPhone 11 Pro, is just not (for me) in terms of Battery (Software issue i guess) and this nasty "Location-Arrow"-(Bug or Feature, that's still discussed in another thread here).

Overall, I really don't use my >1000$ Phone because of it's buggy software. So to answer your question: My feeling is, Yes it did ruin my phone. I don't have the "amazing experiences" Tim Cook was presenting during the Key Note, I assume he's not using a normal iPhone with the normal iOS on it.

Right now I'm doing another DFU downgrade to iOS Beta 13.3 Beta 2, because Beta 3 sucks my battery empty.
Click to expand...

Still in the same boat; can’t remember how long my issues have been ongoing but must be 6-7 weeks now. 3 hard resets today due to taking a photo and subsequent crashing of the phone. A fundamental feature of a smartphone ruined.

Yes, I’ve today been googling best android phones and how to transfer to android from iOS because I’m almost at that stage :(
 
I'm just over the constant barrage of random things... whether its Siri in CarPlay becoming stupidly slow, music playback in CarPlay suddenly every 5 seconds going 'slow mo' for a split second, suddenly loosing signal, wifi just not working, etc etc etc.
 
How is everyone finding ios 13 now? Are you still experiencing issues?

Almost 2 months on I am still getting:
- apps closing/restarting in the background
- camera app crashing itself and the phone occasionally
- phone needs at least 1 hard reset per day to function properly

Troubleshooting steps tried:
- updates to latest ios
- replacement device
- logs sent to engineers 4 times
- reset to factory settings and restored via icloud
- reset to factory settings and set up as new

Save for the engineers actually finding the problem (I rate the chances as approx. 1%), it looks like I am now stuck with this issue for the foreseeable. How very odd and disappointing. *Googles 'best android phones'*
 
C DM said:
And somehow all kinds of Android related forums have plenty of people discussing and complaining about all kinds of issues as well.
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Fair point but perhaps I'd be one of the millions who have no problems with the device, as there are millions of ios users with no such issues. Just reaching the end of my tether. I love the iphone and ipad but given how expensive they are I would expect them to be able to fix fundamental problems like those I have experienced for the past 6-7 weeks.
 
C DM said:
And somehow all kinds of Android related forums have plenty of people discussing and complaining about all kinds of issues as well.
Click to expand...
I moved over to Android. No regrets. There are some minor quirks or annoyances, but I actually get my email now, so that's nice.
 
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