Other Has the throttling issue been blown out of proportion?

[LovingTeddy]

You missed my logic. My logic is that you don’t like it, you go to another option. the hyperbole and utter useless outrage expressed on here is ludicrous.

My logic is also that this is not even an issue for the vast majority of the phone buying population. Millions of people are not going to Apple stores with phones that are so slow they don’t work as advertised, and therefore being dupped into buying a new one. Ironically, they would be doing this if their battery caused a shut down.

No one Said get rid of warranty or consumer protection. But this “issue” is a non event for the vast majority.

I guess all these class action lawsuits will not agree with you.

This is not over blown. Apple now knows they aren't immune to customer dissatisfaction. And not all people will defend Apple to death.

Apple's response is good, but late. Now it looks like they were force to do. Their appology looks fake. But none the less, they made appology.

Apple need to learn that they need be more transparent. They need give consumer choices. You don't act like big brother and decide everything for your consumer.

 

[Bill91LX]

Yes because this is probably the tip of the iceberg what some of these large companies (Apple, Google, Facebook etc...) do without us knowing that we'd not agree with.

Exactly. People got their feelings so hurt cause Apple let them down. What’s gonna happen when they realize corporations are in this to make a profit and not be your buddy?
[doublepost=1515162999][/doublepost]

I guess all these class action lawsuits will not agree with you.

This is not over blown. Apple now knows they aren't immune to customer dissatisfaction. And not all people will defend Apple to death.

Apple's response is good, but late. Now it looks like they were force to do. Their appology looks fake. But none the less, they made appology.

Apple need to learn that they need be more transparent. They need give consumer choices. You don't act like big brother and decide everything for your consumer.

Ummm. Their business strategy has worked pretty well for them so far. They’re the largest corporation on the planet. And you think you know how to improve them? Lol

Oh, and I do agree with the lawsuits actually. I agree with free market enterprise taking care of things, and that includes legal decisions that keep companies in line. I don’t agree, however, with the utter butthurt I see from many on this forum because they are so stunned about lack of transparency. Some of the posts I read I can’t tell if their phone slowed down by half a second, or their wife slept with their brother.

 

[boltjames]

Apple need to learn that they need be more transparent. They need give consumer choices. You don't act like big brother and decide everything for your consumer.

This is a very naive view of who Apple's core customer is.

With the exception of a few techy types, the overwhelming majority of Apple owners want exactly that- we want Apple to decide how their product functions so it 'just works' so we don't have to fiddle with things and customize things. Smartphones here at the 10th year of existence need to be appliances, no different than your refrigerator which I bet you don't give a second thought to. Just put the milk inside, it stays cool.

These people who gravitate to Android or jailbreak their iPhone's.....these are the people who don't belong in the Apple ecosystem any longer. They are the 2% who like to mess with the OS and create their own incompatibility problems.
[doublepost=1515163527][/doublepost]

Of course. It's a non issue. In my opinion, Apple should have just let the bad batteries die. Instead they tried to do the right thing and extend the lives of peoples phones. People on here also for some reason think Apple owes them something.

Spot on DN.

And here's something else no one is really talking about: Who says this Geekbench app is accurate? We've heard reports of people going in to Apple Stores and being shown that data that Geekbench is showing is not consistent with what Apple's own software is showing. "Geekbench app tells me my battery is at 72% but Apple is telling me I'm at 84%". I don't think that's Apple being shady. I think it means this free Geek app from the app store isn't working well and making a lot of people upset for no reason. They should pull it from the app store if it's this inaccurate.

 

[Pnr2020]

I think they should bring out the option where you can choose to have cpu throttled or crap battery life. It should be the users choice not apples.

 

[boltjames]

You’ve got that totally wrong, iPhone batteries can drop to around 80% in a year, and the throttling is ALWAYS active no matter what the temperature is. I’ve tested my 6S so I know.
And considering I’ve also never had any of the 8 or 9 iOS devices I’ve owned over the years shutdown with a battery at 30%, in fact I’ve never owned any device that did that, then that is a faulty device, did Apple not hold a battery replacement peogramme for this fault on the 6S?

If your iPhone battery has dropped to 80% in a year, then I believe you need to ask yourself what you are doing to it. Did you buy this phone used or are you the original owner? Have you jailbroken this iPhone? Do you run the battery down to 2% each day, run it back up to 35% just to make it to bedtime, and then run it back down to 2% again? Do you stream video for hours at a time while getting Snapchat and Instagram notifications simultaneously? These things can all be the answer to why a battery is dying prematurely, nothing to do with Apple, everything to do with its users.

My battery at full charge is around 92% yet CPU DasherX clearly shows my 6S being constantly throttled on speed. Indoors or outdoors cold or warm and doesn’t matter what the phone is doing either.

Here we go again with someone getting upset over an app. CPU DasherX? Never heard of it. Who says that app is accurate? Just like Geekbench, how do you know what the app developer created and how accurate it is? You can get a lot of app downloads if you play with the data and create an unnecessary panic.

 

[Bill91LX]

This is a very naive view of who Apple's core customer is.

With the exception of a few techy types, the overwhelming majority of Apple owners want exactly that- we want Apple to decide how their product functions so it 'just works' so we don't have to fiddle with things and customize things. Smartphones here at the 10th year of existence need to be appliances, no different than your refrigerator which I bet you don't give a second thought to. Just put the milk inside, it stays cool.

These people who gravitate to Android or jailbreak their iPhone's.....these are the people who don't belong in the Apple ecosystem any longer. They are the 2% who like to mess with the OS and create their own incompatibility problems.
[doublepost=1515163527][/doublepost]

Spot on DN.

And here's something else no one is really talking about: Who says this Geekbench app is accurate? We've heard reports of people going in to Apple Stores and being shown that data that Geekbench is showing is not consistent with what Apple's own software is showing. "Geekbench app tells me my battery is at 72% but Apple is telling me I'm at 84%". I don't think that's Apple being shady. I think it means this free Geek app from the app store isn't working well and making a lot of people upset for no reason. They should pull it from the app store if it's this inaccurate.

1000% correct!

 

[LovingTeddy]

This is a very naive view of who Apple's core customer is.

With the exception of a few techy types, the overwhelming majority of Apple owners want exactly that- we want Apple to decide how their product functions so it 'just works' so we don't have to fiddle with things and customize things. Smartphones here at the 10th year of existence need to be appliances, no different than your refrigerator which I bet you don't give a second thought to. Just put the milk inside, it stays cool.

These people who gravitate to Android or jailbreak their iPhone's.....these are the people who don't belong in the Apple ecosystem any longer. They are the 2% who like to mess with the OS and create their own incompatibility problems.
[doublepost=1515163527][/doublepost]

Spot on DN.

And here's something else no one is really talking about: Who says this Geekbench app is accurate? We've heard reports of people going in to Apple Stores and being shown that data that Geekbench is showing is not consistent with what Apple's own software is showing. "Geekbench app tells me my battery is at 72% but Apple is telling me I'm at 84%". I don't think that's Apple being shady. I think it means this free Geek app from the app store isn't working well and making a lot of people upset for no reason. They should pull it from the app store if it's this inaccurate.

I guess all these reactions are not typical Apple users right?

I think Apple though same as you. But the reactions are completely suprise to you and Apple right?

Because you and Apple don't get is, people aren't stupid and people aren't happy when someone made a decision to slow down their phone and then tell you it is for your seek. No, it doesn't work that way. The reactions shows.

I guess people get upset when someone makes decision on their behave, this is very hard for Apple fan understand

By the way, Android took more than 80% of smartphone market. Lots of Android users are just like average iPhone users.

 

[boltjames]

1000% correct!

There are a select few people who buy a brand new $50,000 BMW and tinker with it, they chip the engine, they change out the suspension. The other 99.9% of brand new BMW owners? They just want to get in the car and drive the offspring to soccer practice.

I knew emotional situations like this were going to happen. We're in a transitional phase where Apple has gone from the company whose iPhone 5's were given away for free with a two year carrier contract to a company whose entry level pricepoint for an old tech phone is $349 and whose hottest new technology is a whopping $1,250. Apple has always been a luxury brand selling high end electronics, the giveaways by carriers on the iPhone were an anomaly. We've got all these people with hand-me-down iPhone 6's bought on Craigslist who didn't get the memo.
[doublepost=1515165072][/doublepost]

I guess all these reactions are not typical Apple users right?

I think Apple though same as you. But the reactions are completely suprise to you and Apple right?

Because you and Apple don't get is, people aren't stupid and people aren't happy when someone made a decision to slow down their phone and then tell you it is for your seek. No, it doesn't work that way. The reactions shows.

I guess people get upset when someone makes decision on their behave, this is very hard for Apple fan understand

By the way, Android took more than 80% of smartphone market. Lots of Android users are just like average iPhone users.

Yes, that's right, 30 unhappy and repetitive posters in a niche tech forum do not represent the public at large or the typical Apple consumer. I feel fairly confident I am correct when I say that.

The core Apple consumer is not "stupid" (your words), in fact we are very smart, we are educated, we are wealthy. What you determine to be "stupidity" is actually what we call "convenience". We don't want to re-engineer our smartphones. We don't jailbreak. We have 4K TV's so we don't use our small iPhone's to watch movies. We have notebooks so we don't use iPhone's to write and reply to the majority of our emails. We have XBOX's and PS's so we don't need to use our tiny iPhones for gaming. We don't abuse or iPhone's so the batteries are just fine.

We want Apple to make decisions for us. It's what makes their products easy to use and less apt to be screwed up. It's the fundamental reason why Apple is one of the largest companies in the world.

 

[essential]

I don't think it's overblown. It's a real issue, not just because of the lack of communication, but because even if there is some slowness with older devices this seems like too much because of how the throttling works, it seems like it's in an always on state. I understand Apple says throttling only occurs when peak voltages are required, but many phones, including mine, are slow all the time, not just in peak voltage scenarios. If I open my text app, it's takes a good 3-4 seconds to open, then there is lag between typing and seeing text ... that is not a peak scenario. Also, I started clean with iOS11 so that's not the issue.

Of course. It's a non issue. In my opinion, Apple should have just let the bad batteries die. Instead they tried to do the right thing and extend the lives of peoples phones. People on here also for some reason think Apple owes them something.

I don't agree with your sentiment in general but somewhat agree just in regards to my situation. I have a launch iPhone 6 Plus, and while I was experiencing the random shutdown issue prior to the power management "feature" introduced in 10.2.1, at least my phone felt fast most of the time. Also, I was only shutting down randomly when the battery level would drop below 50%. For me, I'd choose having a fast phone that I must keep above a 50% battery level as opposed to a constantly slow phone that isn't prone to random shut downs. So I'd much rather Apple not have introduced the power management feature. And you say "extend" the life like we are talking about iPhone 4's. This is happening to one year old iPhone 7's ... how long do you think the like span should be?

Apple having the keys to allowing you to change your battery was also total BS, you have to at least admit that. If they knew degrading batteries could cause issues, they should have allowed a battery change if a customer wanted it, they shouldn't have been able to say no. If you had a sluggish phone and they said no to a battery replacement, I'm sure many people would have ended up with a new phone. Their actions directly resulted in new sales instead of <$100 battery replacements.

People mention all Lithium Ion battery's degrade over time, but my laptop with a battery with less capacity still functions at full clock speeds with wall power. My iPhone is throttled no matter what the battery level or power source.

Not only should Apple have communicated what they were doing when they did it, there should be a power management toggle that allows the used to chose if they want to use it, it shouldn't be forced. I'd turn it off immediately if I gained some snappiness back. I've been using a battery case for well over a year to get through the day anyway.

 

[DNichter]

I don't think it's overblown. It's a real issue, not just because of the lack of communication, but because even if there is some slowness with older devices this seems like too much because of how the throttling works, it seems like it's in an always on state. I understand Apple says throttling only occurs when peak voltages are required, but many phones, including mine, are slow all the time, not just in peak voltage scenarios. If I open my text app, it's takes a good 3-4 seconds to open, then there is lag between typing and seeing text ... that is not a peak scenario. Also, I started clean with iOS11 so that's not the issue.



I don't agree with your sentiment in general but somewhat agree just in regards to my situation. I have a launch iPhone 6 Plus, and while I was experiencing the random shutdown issue prior to the power management "feature" introduced in 10.2.1, at least my phone felt fast most of the time. Also, I was only shutting down randomly when the battery level would drop below 50%. For me, I'd choose having a fast phone that I must keep above a 50% battery level as opposed to a constantly slow phone that isn't prone to random shut downs. So I'd much rather Apple not have introduced the power management feature. And you say "extend" the life like we are talking about iPhone 4's. This is happening to one year old iPhone 7's ... how long do you think the like span should be?

Apple having the keys to allowing you to change your battery was also total BS, you have to at least admit that. If they knew degrading batteries could cause issues, they should have allowed a battery change if a customer wanted it, they shouldn't have been able to say no. If you had a sluggish phone and they said no to a battery replacement, I'm sure many people would have ended up with a new phone. Their actions directly resulted in new sales instead of <$100 battery replacements.

People mention all Lithium Ion battery's degrade over time, but my laptop with a battery with less capacity still functions at full clock speeds with wall power. My iPhone is throttled no matter what the battery level or power source.

Not only should Apple have communicated what they were doing when they did it, there should be a power management toggle that allows the used to chose if they want to use it, it shouldn't be forced. I'd turn it off immediately if I gained some snappiness back. I've been using a battery case for well over a year to get through the day anyway.

With your first point, I agree, they should have let the phone die. In regards to iPhone 7's, I have heard a few rumblings, but I actually haven't had a one on one conversation with someone who had a 7 that was throttled. There just isn't any concrete data to prove this, so I think it's unfair to claim it as a normal occurrence. I agree with them allowing or not allowing you to change the battery, although again, no real evidence to prove this besides a few examples on internet forums. This may simply just be bad diagnostics on Apple's end, which can happen. They see the battery in good health, that worker probably has no idea about the issue and won't replace it. I can't fault them there. In the end, I feel that they shouldn't have done anything and if someone had a battery failure - they come in and get it fixed/replaced. When I say extend the life, I am referring to phones that are typically past the average lifespan of a phone battery (I think its 500 cycles) and they slowed it down so it would continue to function. For an iPhone 7 for example, there was likely a bad batch of batteries as this isn't happening to ALL iPhone 7's.

 

[rui no onna]

Anyone that believes Apple did this in the best interest of the consumer either has a financial or emotional interest in the company.

Boltjames if this software throttle is only applicable to old phones with old batteries why roll it out to iPhone 7 that can be as new as the current gen iPhones? But I guess you will go to your backup excuse that the battery and CPU in the 8 are better than the 7.

Apple's entire philosophy is built on iPhone users upgrading every year. Unfortunately it seems that they decided bringing out a better phone was not enough; they also undermined the previous gen ones.

Maybe it started as a way to hide a faulty battery but then they realized this is pure gold.

Quick guess, they've received diagnostics and usage data via iPhone Analytics and saw that a few iPhone 7's were also exhibiting random shutdown issues albeit just not as widespread and not as often as the 6/6s (which have older/more degraded batteries). Likely as a pre-emptive measure, Apple decided to include the iPhone 7 in the devices that get throttled depending on battery status.
[doublepost=1515170091][/doublepost]

I don't have any definite proof of that and neither do you. Let's deal with facts before we just start throwing out claims. Are some affected? Yes of course. Do some of those likely have a bad batch of batteries? Yes. Does every iPhone 7 start throttling as soon as they update to 10.2.1? No, of course not. Could Apple have been more transparent about the issue? Yes, definitely. Should they have just let the phones with bad batteries die so that they could properly identify the problem and replace them? Yes. Apple isn't perfect in this scenario, but yes 100% - it is overblown. Not every phone is throttled. It's a phone, deal with it an move on. If you don't like the way Apple handled it, don't buy iPhone's. They made a business decision and that's all it is.

None of the iPhone 7's throttled as soon as they're updated to iOS 10.2.1 (at least based on battery, they're probably all subject to thermal throttling). Apple didn't introduce battery health-related throttling on the iPhone 7 until iOS 11.2.

 

[DNichter]

Quick guess, they've received diagnostics and usage data via iPhone Analytics and saw that a few iPhone 7's were also exhibiting random shutdown issues albeit just not as widespread and not as often as the 6/6s (which have older/more degraded batteries). Likely a pre-emptive measure, Apple decided to include the iPhone 7 in the devices that get throttled depending on battery status.
[doublepost=1515170091][/doublepost]
None of the iPhone 7's throttled as soon as they're updated to iOS 10.2.1 (at least based on battery, they're probably all subject to thermal throttling). Apple didn't introduce battery health-related throttling on the iPhone 7 until iOS 11.2.

Okay, that's fine. I would expect this feature to be in place for all iOS versions moving forward. Fine by me.

 

[jeyf]

apple seems to have a business model that promotes the creep and sneak marketing.

thats why mac rumors is so much fun.

 

[essential]

With your first point, I agree, they should have let the phone die. In regards to iPhone 7's, I have heard a few rumblings, but I actually haven't had a one on one conversation with someone who had a 7 that was throttled. There just isn't any concrete data to prove this, so I think it's unfair to claim it as a normal occurrence. I agree with them allowing or not allowing you to change the battery, although again, no real evidence to prove this besides a few examples on internet forums. This may simply just be bad diagnostics on Apple's end, which can happen. They see the battery in good health, that worker probably has no idea about the issue and won't replace it. I can't fault them there. In the end, I feel that they shouldn't have done anything and if someone had a battery failure - they come in and get it fixed/replaced. When I say extend the life, I am referring to phones that are typically past the average lifespan of a phone battery (I think its 500 cycles) and they slowed it down so it would continue to function. For an iPhone 7 for example, there was likely a bad batch of batteries as this isn't happening to ALL iPhone 7's.

https://techcrunch.com/2017/12/20/a...ones-with-older-batteries-are-running-slower/

Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.

Apple's official statements says as of iOS 11.2 the power management "throttling" feature includes the iPhone 7. That doesn't happen unless iPhone 7's are experiencing voltage issues on a larger level than "a few rumblings" might suggest. If they are publically acknowledging the iPhone 7 is included, how much more concrete data is needed?

I agree that workers might have no idea in terms of battery issues or whatever, my general point is that Apple shouldn't have been allowed to turn people away who wanted a battery replacement at any point (especially after they introduced the power management feature).

I have a friend who has an iPhone 6 who was experiencing the throttling issue (and poor battery performance) over the summer. He went in to Apple and asked for one of the $79 battery replacements. At the time he had no knowledge of the throttling and wasn't going in because of the sluggishness of his phone, he just wanted his battery to last the entire day again. He was turned away, Apple said no because their diagnostic reported his battery was in good health, but he couldn't make it through work, let alone the full day, with his current battery, when he could the first 2 years or so. That turned into him upgrading his phone ... when if he was allowed a battery upgrade, not only would his phone had better longevity through the day, the sluggishness would have also disappeared if a new batter brought his clock speeds back to normal.

It's a culmination of things that makes me feel this isn't blown out of proportion. There have been others that have listed things but earlier in this thread:

- Apple throttled devices based on battery health without telling anyone
- Apple removed access to device battery health information
- Apple begins the throttling while the battery still reports as "Healthy" by Apple's diagnostics and they wouldn't replace it
- Nobody suspected the battery as a cause of slowdown (it never was and wouldn't be unless deliberately added)
- People would buy a new phone when all they needed was a battery change
- It took a third party to figure out about the throttling

 

[QuarterSwede]

Here we go again with someone getting upset over an app. CPU DasherX? Never heard of it. Who says that app is accurate? Just like Geekbench, how do you know what the app developer created and how accurate it is? You can get a lot of app downloads if you play with the data and create an unnecessary panic.

When the stats it gives you matches what UX you have it seems pretty credible. People having issues with throttling being so bad that it greatly affects the device usage understand how aggressive Apple made the throttling. My battery is at 69% (which I'll get confirmed today by Apple when doing a battery swap) and when it's throttling aggressively I literally can't take a photo in the stock photo app, it just crashes. I was in a life and death emergency situation and I almost couldn't text my family as needed to keep them in the loop. It's absolutely an issue with negative real world effects.

 

[joeblow7777]

My SE was 330 cycles and only about a year old and it was being throttled, most of the time running at 600-900mhz. The minute I changed the battery it jumped to 1800-1848mhz and phone is far more responsive now. So in my experience you can now expect throttling to kick in easily within 1-2 years of your $800-1200 iPhone purchase which to me is unacceptable.

My own testing I’ve been doing over the last week. As my battery drops in charge so does the estimated quality and the throttling gets more and more aggressive, it’s supposed to run at 1850, the max it gets is 1511 and it drops to between 600 and 933 MHz when the battery is at 60 to 70% charge and stays there.
I bought my 6S in November 2016 brand new.

I was asking about the claims regarding battery ware, not throttling.

 

[deferredAnon]

I find it interesting that those with iPhone X seems to think this is a non-issue simply because it doesn't apply to them, or perhaps it will never apply to them because they line up every year to buy the latest.

Maybe it is snobbery, maybe it is ignorance, maybe it is lack of empathy, maybe it is because they made a huge investment on a device and they will argue for the company that made it regardless of circumstances. Don't worry, one day iPhone(whatever model) will be diminishing returns to you as well. Just you wait.

 

[sean000]

I find it interesting that those with iPhone X seems to think this is a non-issue simply because it doesn't apply to them, or perhaps it will never apply to them because they line up every year to buy the latest.

I don't think anyone is saying that this was 100% okay behavior from Apple. Much of the disagreement over how outraged we should be comes from different assessments of the events that transpired.

• Some of us believe that this was a poorly executed response to a real problem and that Apple simply should have communicated it to customers before the change was made... and that they should have given customers the choice of whether or not to implement the fix.
• Then there are those who see a much more deliberate and sinister motive within the curved walls of the Apple headquarters.
• There are also those who fall somewhere in between; or those who see this not as a sign of something malicious, but as a sign of growing incompetence and a failing leadership.

There is also the opinion that this comes down to those who don't want technology to ever change (why can't my iPhone 6 just work as well as it always has?) vs those who embrace the new. Anyone who has purchased technology over the last 25 years knows that you can't expect the latest software to run well on aging hardware indefinitely, but there is a distinction between hardware that just can't keep up and a manufacturer deliberately slowing things down.

I have the X, and it is a concern of mine because I did have the iphone 6 up until a couple of weeks ago. My wife still has the iPhone 6. Now I would have upgraded regardless of how well my 6 was doing, because I wanted the iPhone X for a variety of reasons. My wife doesn't use her iPhone nearly as much as she uses her iPad, so she is sticking with the 6 for now and she hasn't really noticed any issues with iOS 11 (I noticed a significant performance impact on my iPhone 6). So of course I'm concerned about the performance of her 6, but even if she upgraded as well there is still a concern about what Apple will do in the future. Will my iPhone X get slower after one year? Two years?

I also have the original Apple Watch series 0, which has a battery that is 2.5 years old. Apple did in fact throttle the Apple Watch in watchOS1, for a similar reason. The Apple Watch was brand new and Apple wanted to limit background app sync and, presumably, CPU performance until they could gather some data on how well the battery held up under real world use. watchOS 2 gave the original Apple Watch a huge performance increase. Part of that gain came from OS improvements and from allowing third party apps to run natively and refresh more frequently, but part of it might have been allowing the CPU to run full throttle. It was like a whole new watch. I guess that's why I wasn't shocked that Apple would throttle performance on an older iPhone in order to resolve other issues, but they should have been transparent about it. My entire career has been in the IT industry and we have a saying that customers should feel like we are doing things for them and not things to them.

Better yet, if Apple really wants to control some of the damage, the next OS update should allow users of older devices to choose from two or three performance levels. One setting maximizes performance and the other maximizes stability and battery life. Provide us with the options, the rationale for each, and let us decide. In the end Apple will do what Apple wants to do, and hopefully Apple wants to make up for the mistrust this covert change generated. So the collective outrage on this site and others does serve a couple of purposes: Allowing people to vent, and also creating negative publicity that Apple executives will need to respond to. That said it's difficult for me to spend a lot of time and energy being outraged when I personally think this was just a poorly executed and communicated fix to a growing problem.

 

[Shanghaichica]

In a nutshell, yes it has.

 

[slippery-pete]

Just curious. For all the people who think "apple is getting what they deserved" or feel absolutely wronged by what Apple did, how many of you still own an iPhone? an Apple product?

With all the hate/outrage on this post I assume everyone complaining has severed all ties with Apple by now....

 

[deferredAnon]

I don't think anyone is saying that this was 100% okay behavior from Apple. Much of the disagreement over how outraged we should be comes from different assessments of the events that transpired.

• Some of us believe that this was a poorly executed response to a real problem and that Apple simply should have communicated it to customers before the change was made... and that they should have given customers the choice of whether or not to implement the fix.
• Then there are those who see a much more deliberate and sinister motive within the curved walls of the Apple headquarters.
• There are also those who fall somewhere in between; or those who see this not as a sign of something malicious, but as a sign of growing incompetence and a failing leadership.

There is also the opinion that this comes down to those who don't want technology to ever change (why can't my iPhone 6 just work as well as it always has?) vs those who embrace the new. Anyone who has purchased technology over the last 25 years knows that you can't expect the latest software to run well on aging hardware indefinitely, but there is a distinction between hardware that just can't keep up and a manufacturer deliberately slowing things down.

I have the X, and it is a concern of mine because I did have the iphone 6 up until a couple of weeks ago. My wife still has the iPhone 6. Now I would have upgraded regardless of how well my 6 was doing, because I wanted the iPhone X for a variety of reasons. My wife doesn't use her iPhone nearly as much as she uses her iPad, so she is sticking with the 6 for now and she hasn't really noticed any issues with iOS 11 (I noticed a significant performance impact on my iPhone 6). So of course I'm concerned about the performance of her 6, but even if she upgraded as well there is still a concern about what Apple will do in the future. Will my iPhone X get slower after one year? Two years?

I also have the original Apple Watch series 0, which has a battery that is 2.5 years old. Apple did in fact throttle the Apple Watch in watchOS1, for a similar reason. The Apple Watch was brand new and Apple wanted to limit background app sync and, presumably, CPU performance until they could gather some data on how well the battery held up under real world use. watchOS 2 gave the original Apple Watch a huge performance increase. Part of that gain came from OS improvements and from allowing third party apps to run natively and refresh more frequently, but part of it might have been allowing the CPU to run full throttle. It was like a whole new watch. I guess that's why I wasn't shocked that Apple would throttle performance on an older iPhone in order to resolve other issues, but they should have been transparent about it. My entire career has been in the IT industry and we have a saying that customers should feel like we are doing things for them and not things to them.

Better yet, if Apple really wants to control some of the damage, the next OS update should allow users of older devices to choose from two or three performance levels. One setting maximizes performance and the other maximizes stability and battery life. Provide us with the options, the rationale for each, and let us decide. In the end Apple will do what Apple wants to do, and hopefully Apple wants to make up for the mistrust this covert change generated. So the collective outrage on this site and others does serve a couple of purposes: Allowing people to vent, and also creating negative publicity that Apple executives will need to respond to. That said it's difficult for me to spend a lot of time and energy being outraged when I personally think this was just a poorly executed and communicated fix to a growing problem.

You have X. Sigh.

And as much as I would like there to be a option to turn off slow down, there won't be, because then all the people with legitimate bad batteries would now suddenly have shut downs, and that would be even a greater disaster.

Yes, a 'poorly executed' fix of not letting customer know his battery was failing but then double own by slowing down his phone without his knowledge. What did Apple think... we all update after two/three years? This is fraud 101. No where in our contract is it shown or written that phones will be throttled. Battery wear is not associated with performance issues other than shutdowns.

[doublepost=1515175900][/doublepost]

Just curious. For all the people who think "apple is getting what they deserved" or feel absolutely wronged by what Apple did, how many of you still own an iPhone? an Apple product?

With all the hate/outrage on this post I assume everyone complaining has severed all ties with Apple by now....

Are you serious? You want us to throw away our iPhones, iPads, etc? We are not millionaires like you, and I think what I said in my first post in this thread clearly applies to you.

 

[slippery-pete]

You have X. Sigh.

And as much as I would like there to be a option to turn off slow down, there won't be, because then all the people with legitimate bad batteries would now suddenly have shut downs, and that would be even a greater disaster.

Yes, a 'poorly executed' fix of not letting customer know his battery was failing but then double own by slowing down his phone. What did Apple think... we all update after two/three years? This is fraud 101. No where in our contract is it shown or written that phones will be throttled.
[doublepost=1515175900][/doublepost]

Are you serious? You want us to throw away our iPhones, iPads, etc? We are not millionaires like you, and I think what I said in my first post in this thread clearly applies to you.

Exactly, you are "outraged", but still happily use your Apple products. That a boy, you are really showing Apple!

 

[deferredAnon]

Exactly, you are "outraged", but still happily use your Apple products. That a boy, you are really showing Apple!

Trump!

I don't know what else to say.

 

[crazynewf7]

I think they should bring out the option where you can choose to have cpu throttled or crap battery life. It should be the users choice not apples.

Do you really think the average user has the ability to make that decision on their own and know what the impacts of such a decision are?

 

[joeblow7777]

Just curious. For all the people who think "apple is getting what they deserved" or feel absolutely wronged by what Apple did, how many of you still own an iPhone? an Apple product?

With all the hate/outrage on this post I assume everyone complaining has severed all ties with Apple by now....

I don’t think that’s a reasonable expectation. Not buying Apple products in the future, sure. But you expect people to go out and get rid of all their Apple products, which Apple has already received payment for, so not using them doesn’t hurt Apple any, and buy replacements?