Have you had an Apple purchase in the past 3-4 months go missing?

[walterpaisley]

I'm curious if others have had the same issue with an Apple device being lost during the shipping process. I ordered an M1 Mac Mini at the beginning of December and it was supposed to be delivered on Monday. Then on Tuesday. Now, it's showing as "In Transit" but UPS says they don't know where it is. I've spoken to Apple and they said they will replace it once it's been missing five business days.

I feel like I've seen more people posting that their orders went missing recently and I wasn't sure if this is the nature of holiday shipping, or if something had changed. Thus, this poll.

If you vote yes, please mention where you live and the carrier.

 

[Eugr]

Mine was “delivered” last Friday. I left missing package claim through FedEx app and next day in person, and also reported it to Apple. Apple placed a replacement order on Monday, but I kept calling FedEx every day. They finally found it yesterday and I picked it up this morning and called Apole to cancel the replacement.

 

[FocusAndEarnIt]

Philadelphia, FedEx, marked as delivered but nothing showed. This happened in August.