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iPhone X Have you had hardware defects with your iPhone X?
- Thread starter TNThomas
- Start date
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At least 3 days a week my lock screen and notifications go blank. I have to reset the phone for it to get back to normal.
What kind of problems would you be expecting? The most Common problems I have read have been either with the display or dust under the camera lens cover primarily.
3D Touch only intermittently works on my X, Apple have been unable to determine whether it is being caused by software or hardware and I’ve given up (been jumping through hoops over the last 2 and a half weeks) trying to get it fixed so will just live with it.
Personally, I would not ‘live with it.’ If 3D Touch is not working as it is intended, then I would at least take advantage of a warranty replacement if you can. Technically if you go to sell your iPhone X at one point, it would be considered somewhat defective if it’s not working as intended with a specific function like 3D Touch.
3D-Touch not working consistently on my X.
Already have an appointment at the Apple store for tomorrow.
My guess is that some displays are faulty and mine is one of them.
Already have an appointment at the Apple store for tomorrow.
My guess is that some displays are faulty and mine is one of them.
I don’t have the time or the inclination to keep going back and forth with Apple, a replacement phone has been refused by Apple and my retailer, only a repair (once the figure out what it is that needs repairing, which so far they haven’t been able to do). They did offer to send it away but couldn’t tell me how long it would be and offered an iPhone 6 to use on the mean time. I’d prefer to continue to use a faulty X than that
The phone will either be passed on to my wife (possibly before the next iPhone is released if it bugs me too much). She doesn’t care about 3D Touch, alternatively it will be sent to a phone recycling company rather than sold as I hate selling phones.
If it is a hardware fault, eventually it may turn into hardware failure at which point I’ll get it dealt with (the retailer I purchased from in the UK give a 2 year warranty).
3D touch would work intermittently on my X around the second week of Feb. I bought it in Dec. I performed a hard reset, and when that didn't work, I performed a DFU restore. After that, it still wouldn't work properly. I called Apple support and explained my issue and they said a technician would need to look at it. I went to the Apple Store the same day, they said it was hardware related and issued me a white box replacement.
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I don’t have the time or the inclination to keep going back and forth with Apple, a replacement phone has been refused by Apple and my retailer, only a repair (once the figure out what it is that needs repairing, which so far they haven’t been able to do). They did offer to send it away but couldn’t tell me how long it would be and offered an iPhone 6 to use on the mean time. I’d prefer to continue to use a faulty X than that
The phone will either be passed on to my wife (possibly before the next iPhone is released if it bugs me too much). She doesn’t care about 3D Touch, alternatively it will be sent to a phone recycling company rather than sold as I hate selling phones.
If it is a hardware fault, eventually it may turn into hardware failure at which point I’ll get it dealt with (the retailer I purchased from in the UK give a 2 year warranty).
If you try to send it to someone like magpie.com they will deem it faulty and offer you a lot less money for it.
I would take a loaner phone and get it fixed, I believe in the U.K. they are only allowed to repair the same fault twice I think before having to replace it.
It is a device costing at least 1000 pounds or a very expensive monthly contract! I would get it fixed.
I’ll see how I feel over the next month or so. Not like there is any need to rush to get it fixed.
Yes, day 15 had green line of death. Couldn't return to AT&T as I was just outside the return period. Other iPhone X bought same time is perfect.