My daughter has one of those cassette things she uses to connect her iPhone to the car stereo, and today when she pulled out the "headphone" part of it from her iPhone 3G, the tip broke off inside the phone. It still works, but she has to use the speaker for phone conversations.
We took it to the Apple Store tonight, one of the genius bar guys took it in back for a few minutes, came back out and said, "sorry." He couldn't get it out with tweezers, and said they are not equipped and do not have the time to do more. The phone was purchased the day the 3Gs first went on sale, so it is out of warranty. We are going to a different Apple Store tomorrow, and hope they might be a little more helpful.
A couple of questions....
1) I tried to remove the tip with tweezers too, but there is really nothing to grab on to, it seems. Any suggestions as to something else that might work?
2) I have a Square Trade warranty on this phone, including the provision for accidental damage. I would assume something like this would be covered, but I'm not sure. Would anyone happen to know?
Thanks much!
We took it to the Apple Store tonight, one of the genius bar guys took it in back for a few minutes, came back out and said, "sorry." He couldn't get it out with tweezers, and said they are not equipped and do not have the time to do more. The phone was purchased the day the 3Gs first went on sale, so it is out of warranty. We are going to a different Apple Store tomorrow, and hope they might be a little more helpful.
A couple of questions....
1) I tried to remove the tip with tweezers too, but there is really nothing to grab on to, it seems. Any suggestions as to something else that might work?
2) I have a Square Trade warranty on this phone, including the provision for accidental damage. I would assume something like this would be covered, but I'm not sure. Would anyone happen to know?
Thanks much!
