Headphone volume and ringer changing

[Psyko]

I found some other threads on this issue but none that solve it.

When using my bluetooth headphones, sometimes upon locking it the headphone volume will shoot up crazy high (perhaps because the lock sound uses the higher ringer volume level in these instances, instead of my playback volume?).

And other times, likewise very intermittently (once a day or twice a week), the phone ringer volume goes to zero.

Very frustrating and very weird. I don't know if these two factors correlate. Volume shot up twice a few hours ago today but ringer remained the same.

 

[djlythium]

Device and iOS context?

Regardless, Apple will tell you the inevitable: fully wipe & reset both devices, set up as new.

 

[Psyko]

iOS 14.1, iPhone 12 mini. Brand new phone and I set it up as new just for the sake of a clean slate. Had the same problems on my iPhone 7 which has spanned more iOS versions, including the pesky 14.2 that messes with my volume levels for "hearing protection purposes" (so 14.2 did not solve this particular issue, to be clear).

 

[BrianBaughn]

Just for clarity…when you say you set it up as "new" did you then restore from a backup? Have the volume issues been tested on the iPhone with no "restore"?

 

[Psyko]

No restore from backup. Blank slate. I don't understand your second question. Both phones, both the old iPHone 7 and the new iPhone 12 mini produce this issue very intermittently.

 

[Psyko]

Gaah, I've made no progress in trying to diagnose this problem! Apple seems to be keen on protecting users hearing as of 14.2 with turning down users volume at their, not our, will. So having the volume shoot to max isn't doing me much of a favor.

 

[Psyko]

My ringer volume is typically at around 50% and I have "change with buttons" turned off. Something interesting happened yesterday where the lock sound played at what sounded like 100%. Maybe it's a bug with iOS and not related to bluetooth devices then?

 

[adrianlondon]

I don't use bluetooth devices often, and have all sorts of weird volume issues. Both on my 11 and my 6S. The 6S still has the old bug of both volume sliders randomly appearing after the phone boots and after facetime calls.

As far as I'm concerned it's an iOS 14 bug. It's been there for months, and Apple appear to have reverted to their iOS 13 method of dealing with Feedback requests (ie ignoring most of them).