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Hearing Aid Feature UK

M

mitchino

macrumors member
Original poster
May 25, 2015
82
34
So updated to 18.2, and now I can do the hearing test. Needed to reset my AirPods Pro 2, but have completed test.

Still can't see any features to actually use the AirPods as hearing aids though? Is this still not available in the UK?

So frustrating!
 
mitchino said:
So updated to 18.2, and now I can do the hearing test. Needed to reset my AirPods Pro 2, but have completed test.

Still can't see any features to actually use the AirPods as hearing aids though? Is this still not available in the UK?

So frustrating!
Click to expand...
The AirPods haven't been approved in the UK yet. The only thing 18.2 added was the hearing test so it's a step in the right direction, I suppose. Hearing test apps have been available on the iPhone for years so I doubt any regulatory approval was needed for the latest crumb we have been given.

Thank goodness I am still on IOS 17.7.1.
 
I am running 18.2 and have a UK iCloud account and UK spec device

This is what I see and the functionality I have.
 

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rasg said:
Can you apply the audiogram to the AirPods?
Click to expand...
Yes ….. You can add it in the update hearing test results. I think you can also add it in the health app.
 

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Last edited:
I also have a UK iCloud account and UK spec device and running 18.2 but I can't see Hearing Assistance as an option under Hearing Health.
 
can you share a screenshot to compare with mine ? I have 2 devices both now exactly the same.
 
Attached
 

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Interesting and not really sure what the answer is ........ does the hearing test result show in Apple Health ?
 
ukms said:
I am running 18.2 and have a UK iCloud account and UK spec device

This is what I see and the functionality I have.
Click to expand...
Are you away from the UK when the Hearing Aid shows? Pretty sure it's physical location enabled so if you are in a country where it's available, it would explain how its working on a UK spec & account device.
 
Pug72 said:
Are you away from the UK when the Hearing Aid shows? Pretty sure it's physical location enabled so if you are in a country where it's available, it would explain how its working on a UK spec & account device.
Click to expand...
It's not done on physical location, it's your Apple ID / store location. I travel a lot and nothing has changed. These features were working for me before 18.2 (audiogram etc) when I was often in a country (including UK) not yet enabled for Hearing test. It's strange and dont know why. I have had an audiogram and used the very good transparency mode for a very long time before they were ever marketed as hearing aids, perhaps that is the reason I really dont know.
 
My country region is set to United Kingdom. There must be some setting on yours that's giving you these features that no-one else has in the UK
 
My phone is a UK spec phone, using a UK iCloud account and UK App Store, everything is set for a UK user. No other settings I’m aware of.

I’m not sure we can say nobody else in the UK has the features but clearly you and I have differences, it could easily be something about your device or setup.
 
ukms said:
It's not done on physical location, it's your Apple ID / store location. I travel a lot and nothing has changed. These features were working for me before 18.2 (audiogram etc) when I was often in a country (including UK) not yet enabled for Hearing test. It's strange and dont know why. I have had an audiogram and used the very good transparency mode for a very long time before they were ever marketed as hearing aids, perhaps that is the reason I really dont know.
Click to expand...
It's not store/AppleID location as we could just change to a country where it's enabled to get it to work. That doesn't work, it did for the AI stuff but not the hearing aid.

Anyway, somehow you are able to use Hearing Aid but there is currently no way for us in the UK to enable it.
 
Apple's support page lists the UK as having the hearing test available, but not the hearing aid feature. Ah well, lucky you!
 
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Pug72 said:
It's not store/AppleID location as we could just change to a country where it's enabled to get it to work. That doesn't work, it did for the AI stuff but not the hearing aid.

Anyway, somehow you are able to use Hearing Aid but there is currently no way for us in the UK to enable
Click to expand...
When you say ‘us’ in the UK you mean a couple people on this thread, it’s hard to get any idea who does and doesn’t have the functionality or why they do or don’t.

From my experience over many years functions on Apple devices don’t simply change because you happen to be in another country, it’s typically either the origin of the device or the base country of the iCloud account. I would put the hearing in the same category as the ECG function which didn’t change as you travelled.
 
Pug72 said:
It's not store/AppleID location as we could just change to a country where it's enabled to get it to work. That doesn't work, it did for the AI stuff but not the hearing aid.

Anyway, somehow you are able to use Hearing Aid but there is currently no way for us in the UK to enable it.
Click to expand...
Changing your Apple ID and store location is not that simple.
 
The actual hearing aid function is only currently available in the United States and the United Arab Emirates.
But you can take a hearing test in Cyprus, Czechia, France, Italy, Luxembourg, Romania, Spain, United Arab Emirates, United Kingdom and the United States.
 
Lounge vibes 05 said:
The actual hearing aid function is only currently available in the United States and the United Arab Emirates.
But you can take a hearing test in Cyprus, Czechia, France, Italy, Luxembourg, Romania, Spain, United Arab Emirates, United Kingdom and the United States.
Click to expand...
I don't know where you got that information from because it is totally wrong.

The hearing aid feature is available in over 100 countries.

Here is the up to date list:

www.apple.com

AirPods Pro 2 - Hearing Health Feature Availability

Hearing Health in AirPods Pro 2 is a Hearing Test, Hearing Aid, and Hearing Protection all in one device. See feature availability based on location.
www.apple.com
 
rasg said:
I don't know where you got that information from because it is totally wrong.

The hearing aid feature is available in over 100 countries.

Here is the up to date list:

www.apple.com

AirPods Pro 2 - Hearing Health Feature Availability

Hearing Health in AirPods Pro 2 is a Hearing Test, Hearing Aid, and Hearing Protection all in one device. See feature availability based on location.
www.apple.com
Click to expand...

This version is probably better: https://www.apple.com/uk/airpods-pro/feature-availability/

"Due to regulatory restrictions, Apple is unable to release the Hearing Aid feature in the UK at this time."
 
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