Hearing Aids

[tmctjp123]

I have new iPhone 12 pro and can't use my hearing aids to stream phone calls. On many calls I get static and my hearing aids disconnect/ drop. I have to go to the speaker to stop.

Lots of post on apple community about the problem, but no information about a fix and when.

Most people depend on streaming calls to hearing aids and need this feature to work properly.

 

[CTHarrryH]

Don't know what kind of hearing aids you have. I have none of these problems with mine.

 

[tmctjp123]

Don't know what kind of hearing aids you have. I have none of these problems with mine.Glad you do not have the issue. My HA are Bernafon Serena 9.

 

[IowaLynn]

I was using iPhone 12, not using hearing aid, but tons of static coming through from call center somewhere. Unable to hear. Called using samsung S20 - perfectly fine. So it may be more than Bluetooth earphones. BT was on, always is. I switched my sim out of iphone to prevent happenings again.

And this with ios 14.2. I'm sure by 14.99 they'll figure it out ?

 

[PhillyGuy72]

??

Apple Says Hearing Aid Sound Issues With iPhone 12 Models Will Be Fixed in Future Software Update

In a new support document, Apple has acknowledged that users might experience sound quality issues with some Made for iPhone hearing aids/devices....

www.macrumors.com

 

[tmctjp123]

??

Apple Says Hearing Aid Sound Issues With iPhone 12 Models Will Be Fixed in Future Software Update

In a new support document, Apple has acknowledged that users might experience sound quality issues with some Made for iPhone hearing aids/devices....

www.macrumors.com

View attachment 1667963

Many thanks!

 

[CTHarrryH]

Great to know

 

[RednBlue]

Hope it happens soon!

 

[teeshot44]

Hope it happens soon!

14.2.1 was released on Nov 19th for just iPhone 12 series. It fixed it.

Release Date ― November 19, 2020
Build Number ― 18B121 (for iPhone 12 models)
Darwin Kernel Version ―

iOS 14.2.1 addresses the following issues for your iPhone:

• Some MMS messages may not be received
• Made for iPhone hearing devices could have sound quality issues when listening to audio from iPhone
• Lock Screen could become unresponsive on iPhone 12 mini