iPad Air Help: Cause Ipad air 3 blank/black screen issue?

[Sada61]

Hi all!

So since a few months my Ipad air 3 has the blank screen issue Apple recognizes in the following article: https://www.google.com/am...ank-screen-issue.html/amp

My IPad air 3 has this exact issue (and is among the ipads produced between Mar-Oct 2019) but after many attempts to have my IPad repaired they tell me mine does not fall under warranty (because it has been purchased "as is") . So my question is what exactly causes this issue, so I can repair it myself (is it the screen?).

Thank you all!

 

[toto207888]

Hi all!

So since a few months my Ipad air 3 has the blank screen issue Apple recognizes in the following article: https://www.google.com/am...ank-screen-issue.html/amp

My IPad air 3 has this exact issue (and is among the ipads produced between Mar-Oct 2019) but after many attempts to have my IPad repaired they tell me mine does not fall under warranty (because it has been purchased "as is") . So my question is what exactly causes this issue, so I can repair it myself (is it the screen?).

Thank you all!

Can't apple tell you?

 

[Sada61]

Unfortunately.. They don't want to give me any information whatsoever I have tried numerous times speaking to different employees

 

[AutomaticApple]

Unfortunately.. They don't want to give me any information whatsoever I have tried numerous times speaking to different employees

That's extremely suspicious. What could they possibly be hiding?

 

[Sada61]

I really have no clue, it really would be helpful if they'd give me some broad general info like it's the display or something.

 

[toto207888]

Hi all!

So since a few months my Ipad air 3 has the blank screen issue Apple recognizes in the following article: https://www.google.com/am...ank-screen-issue.html/amp

My IPad air 3 has this exact issue (and is among the ipads produced between Mar-Oct 2019) but after many attempts to have my IPad repaired they tell me mine does not fall under warranty (because it has been purchased "as is") . So my question is what exactly causes this issue, so I can repair it myself (is it the screen?).

Thank you all!

Article says all were released last year and that Apple will fix it for free within two years so I would escalate it


There's also alot of info when googling it