There are programs that will "trace" the image for you, but the results usually suck. When a customer gives me a low-res, unusable bitmap, I tell them they must provide a hi-res or vector version, or pay me for the time to recreate it manually.
Thanks for the help. Next time I will post the images. I was going to do that originally, but wasn't sure if I'd receive that kind of help. Greatly appreciated.