Help deciphering panic attacks for 2015 MacBook Pro

[BeatCrazy]

Been getting shutdowns w/panics a few minutes after I plug my MacBook Pro in to charge. Can anyone help diagnose? This is a clean/fresh install of macOS 12.4, so I don't think it's software related.

panic(cpu 0 caller 0xffffff8009c2a001): PRT0::setPowerState(0xffffff952b399800 : 0xffffff800a5f544c, 0 -> 2) timed out after 30598 ms @IOServicePM.cpp:5524

Panicked task 0xffffff86c5965670: 174 threads: pid 0: kernel_task

Backtrace (CPU 0), panicked thread: 0xffffff90603e6000, Frame : Return Address

0xffffffa0a69eba30 : 0xffffff8009481c8d 

0xffffffa0a69eba80 : 0xffffff80095e1596 

0xffffffa0a69ebac0 : 0xffffff80095d0963 

0xffffffa0a69ebb10 : 0xffffff8009421a70 

0xffffffa0a69ebb30 : 0xffffff800948205d 

0xffffffa0a69ebc50 : 0xffffff8009481816 

0xffffffa0a69ebcb0 : 0xffffff8009d15163 

0xffffffa0a69ebda0 : 0xffffff8009c2a001 

0xffffffa0a69ebe00 : 0xffffff8009c297c9 

0xffffffa0a69ebe10 : 0xffffff8009c43b4e 

0xffffffa0a69ebe50 : 0xffffff8009c28608 

0xffffffa0a69ebe70 : 0xffffff80094d43a5 

0xffffffa0a69ebee0 : 0xffffff80094d5472 

0xffffffa0a69ebfa0 : 0xffffff800942119e 



Process name corresponding to current thread (0xffffff90603e6000): kernel_task



Mac OS version:

21F79



Kernel version:

Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:22 PDT 2022; root:xnu-8020.121.3~4/RELEASE_X86_64

Kernel UUID: 3C587984-4004-3C76-8ADF-997822977184

KernelCache slide: 0x0000000009200000

KernelCache base:  0xffffff8009400000

Kernel slide:      0x0000000009210000

Kernel text base:  0xffffff8009410000

__HIB  text base: 0xffffff8009300000

System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

System shutdown begun: NO

Panic diags file available: YES (0x0)

Hibernation exit count: 0



System uptime in nanoseconds: 1451272452764

Last Sleep:           absolute           base_tsc          base_nano

  Uptime  : 0x00000151e6944308

  Sleep   : 0x0000014ab1e4d77d 0x000003eb34353b46 0x0000013f3b74fdad

  Wake    : 0x0000014abeeac1ee 0x0000066ebfe29fd8 0x0000014abe199b45

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Zone info:

  Zone map: 0xffffff805e52a000 - 0xffffffa05e52a000

  . PGZ   : 0xffffff805e52a000 - 0xffffff805f52b000

  . VM    : 0xffffff805f52b000 - 0xffffff852bf91000

  . RO    : 0xffffff852bf91000 - 0xffffff86c585d000

  . GEN0  : 0xffffff86c585d000 - 0xffffff8b922c3000

  . GEN1  : 0xffffff8b922c3000 - 0xffffff905ed29000

  . GEN2  : 0xffffff905ed29000 - 0xffffff952b78f000

  . GEN3  : 0xffffff952b78f000 - 0xffffff99f81f6000

  . DATA  : 0xffffff99f81f6000 - 0xffffffa05e52a000

  Metadata: 0xffffffa07e53a000 - 0xffffffa09e53a000

  Bitmaps : 0xffffffa09e53a000 - 0xffffffa0a153a000



last started kext at 1272786456028: >!UAudio    416.2 (addr 0xffffff7fa2223000, size 335872)

last stopped kext at 863382961859: >!AFIVRDriver    4.1.0 (addr 0xffffff7fa0c37000, size 8192)

loaded kexts:

>!AUpstreamUserClient    3.6.9

>AudioAUUC    1.70

@filesystems.autofs    3.0

>X86PlatformShim    1.0.0

>AGPM    129

>!APlatformEnabler    2.7.0d0

>!AHDA    340.2

>!AGraphicsDevicePolicy    6.5.7

>!A!IBDWGraphics    18.0.7

@AGDCPluginDisplayMetrics    6.5.7

>pmtelemetry    1

|IOUserEthernet    1.0.1

>usb.!UUserHCI    1

>!AHV    1

>!ADiskImages2    126.100.13

>!A!ISlowAdaptiveClocking    4.0.0

>eficheck    1

>!ALPC    3.1

>!AThunderboltIP    4.0.3

>!A!IBDWGraphicsFramebuffer    18.0.7

>!ASMCLMU    212

>!ACameraInterface    7.9.1

>!ABacklight    180.8

>!AMCCSControl    1.16

|SCSITaskUserClient    456.121.3

>!UCardReader    533.120.2

>!AFileSystemDriver    3.0.1

@filesystems.tmpfs    1

@filesystems.lifs    1

@filesystems.hfs.kext    583.100.10

@BootCache    40

@!AFSCompression.!AFSCompressionTypeZlib    1.0.0

@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1

@filesystems.apfs    1934.121.2

>AirPort.BrcmNIC    1400.1.1

>!AAHCIPort    351.100.4

>!ATopCaseHIDEventDriver    5450.8

@private.KextAudit    1.0

>!ASmartBatteryManager    161.0.0

>!AACPIButtons    6.1

>!ARTC    2.0.1

>!AHPET    1.8

>!ASMBIOS    2.1

>!AACPIEC    6.1

>!AAPIC    1.7

@!ASystemPolicy    2.0.0

@nke.applicationfirewall    402

|IOKitRegistryCompatibility    1

|EndpointSecurity    1

@Dont_Steal_Mac_OS_X    7.0.0

@kec.!AEncryptedArchive    1

>!UAudio    416.2

>driverkit.serial    6.0.0

|IOSerial!F    11

@kext.triggers    1.0

>DspFuncLib    340.2

@kext.OSvKernDSPLib    529

>!AGraphicsControl    6.5.7

>!AAudioClockLibs    140.1

|IO!BSerialManager    9.0.0

|IO!BPacketLogger    9.0.0

|IO!BHost!CUSBTransport    9.0.0

|IO!BHost!CUARTTransport    9.0.0

|IO!BHost!CTransport    9.0.0

>IO!BHost!CPCIeTransport    9.0.0

|IOAVB!F    1040.6

@plugin.IOgPTPPlugin    1040.3

|IOEthernetAVB!C    1.1.0

|CSR!BHost!CUSBTransport    9.0.0

|Broadcom!BHost!CUSBTransport    9.0.0

|Broadcom!B20703USBTransport    9.0.0

>!AIPAppender    1.0

>!AHDA!C    340.2

|IOHDA!F    340.2

|IOAudio!F    340.2

@vecLib.kext    1.2.0

@!AGPUWrangler    6.5.7

|IOSlowAdaptiveClocking!F    1.0.0

>!AThunderboltDPOutAdapter    8.5.1

|IOAccelerator!F2    462.8

@!AGraphicsDeviceControl    6.5.7

>X86PlatformPlugin    1.0.0

>IOPlatformPlugin!F    6.0.0d8

>!ABacklightExpert    1.1.0

|IONDRVSupport    597

|IOGraphics!F    597

>!ASMBus!C    1.0.18d1

>usb.IOUSBHostHIDDevice    1.2

>usb.cdc    5.0.0

>usb.networking    5.0.0

>usb.!UHostCompositeDevice    1.2

>!AThunderboltDPInAdapter    8.5.1

>!AThunderboltDPAdapter!F    8.5.1

>!AThunderboltPCIDownAdapter    4.1.1

>!ABSDKextStarter    3

|IOSurface    302.14

@filesystems.hfs.encodings.kext    1

>!AActuatorDriver    5450.14

>!AXsanScheme    3

>!AThunderboltNHI    7.2.81

|IOThunderbolt!F    9.3.3

|IOAHCIBlock!S    333.100.3

|IO80211!FLegacy    1200.12.2b1

|IOSkywalk!F    1.0

>mDNSOffloadUserClient    1.0.1b8

>corecapture    1.0.4

|IOAHCI!F    297

>!AHIDKeyboard    228.2

>!AMultitouchDriver    5450.14

>!AInputDeviceSupport    5450.4

>!AHS!BDriver    5450.8

>IO!BHIDDriver    9.0.0

>!AHSSPIHIDDriver    63

>usb.!UHostPacketFilter    1.0

|IOUSB!F    900.4.2

>!AHSSPISupport    63

>!A!ILpssSpi!C    3.0.60

>!A!ILpssDmac    3.0.60

>!A!ILpssI2C    3.0.60

>!A!ILpssGspi    3.0.60

>usb.!UXHCIPCI    1.2

>usb.!UXHCI    1.2

>!AEFINVRAM    2.1

>!AEFIRuntime    2.1

|IOSMBus!F    1.1

|IOHID!F    2.0.0

|IOTimeSync!F    1040.3

|IONetworking!F    3.4

>DiskImages    493.0.0

|IO!B!F    9.0.0

|IOReport!F    47

$quarantine    4

$sandbox    300.0

@kext.!AMatch    1.0.0d1

|CoreAnalytics!F    1

>!ASSE    1.0

>!AKeyStore    2

>!UTDM    533.120.2

|IOUSBMass!SDriver    210.120.3

|IOSCSIBlockCommandsDevice    456.121.3

|IO!S!F    2.1

|IOSCSIArchitectureModel!F    456.121.3

>!AMobileFileIntegrity    1.0.5

$!AImage4    4.2.0

@kext.CoreTrust    1

>!AFDEKeyStore    28.30

>!AEffaceable!S    1.0

>!ACredentialManager    1.0

>KernelRelayHost    1

|IOUSBHost!F    1.2

>!UHostMergeProperties    1.2

>usb.!UCommon    1.0

>!ABusPower!C    1.0

>!ASEPManager    1.0.1

>IOSlaveProcessor    1

>!AACPIPlatform    6.1

>!ASMC    3.1.9

|IOPCI!F    2.9

|IOACPI!F    1.4

>watchdog    1

@kec.pthread    1

@kec.Libm    1

@kec.corecrypto    12.0

 

[Slartibart]

you seem to run the Intel Power Gadget (?) - check for /System/Library/Extensions/EnergyDriver.kext and /Library/Frameworks/IntelPowerGadget.framework and delete the file and the framework. Then restart.
There is an update for IPG - but >=Big Sur there are problems reported.

EDIT: if the above isn’t applicable, you can download and run Etrecheck (”free” is sufficient) - run the app with full disk access, it will take a Snap Shot - both the hardware and software. The Report will Not Reveal Any Personal Information. Copy and paste the full report here.

 

[BeatCrazy]

you seem to run the Intel Power Gadget (?) - check for /System/Library/Extensions/EnergyDriver.kext and /Library/Frameworks/IntelPowerGadget.framework and delete the file and the framework. Then restart.
There is an update for IPG - but >=Big Sur there are problems reported.

EDIT: if the above isn’t applicable, you can download and run Etrecheck (”free” is sufficient) - run the app with full disk access, it will take a Snap Shot - both the hardware and software. The Report will Not Reveal Any Personal Information. Copy and paste the full report here.

I don't run Intel Power Gadget, nor have I ever downloaded it. I'll considering using/running Etrecheck, although I'm typically hesitant to use freeware I'm not familiar with.

 

[rpmurray]

Not enough of the log to make a diagnosis.

 

[BeatCrazy]

Not enough of the log to make a diagnosis.

I thought I copied it all? Any tips for a better capture?

 

[Fishrrman]

Put aside your hesitance, and download and run Etrecheck.
Post the results here.

 

[jav6454]

Not enough of the log to make a diagnosis.

What more do you need? The Panic seems to com from a daemon

 

[rpmurray]

I thought I copied it all? Any tips for a better capture?

My bad. I wasn't scrolling enough to see everything.

 

[BeatCrazy]

Put aside your hesitance, and download and run Etrecheck.
Post the results here.

Here you go, panic confirmed at the very bottom of the report.

EtreCheckPro version: 6.6 (66014)

Report generated: 2022-06-06 19:06:39

Download EtreCheckPro from https://etrecheck.com

Runtime: 2:54


Performance: Excellent

Problem: Computer is restarting


Major Issues:
    Anything that appears on this list needs immediate attention.


    No Time Machine backup - Time Machine backup not found.

    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.


Hardware Information:
    MacBook Pro (Retina, 13-inch, Early 2015)
    MacBook Pro Model: MacBookPro12,1
    2.9 GHz Dual-Core Intel Core i5 (i5-5287U) CPU: 2-core
    8 GB RAM - Not upgradeable
        BANK 0/DIMM0 - 4 GB DDR3 1867
        BANK 1/DIMM0 - 4 GB DDR3 1867
    Battery: Health = Normal - Cycle count = 401

Video Information:
    Intel Iris Graphics 6100 - VRAM: 1536 MB
        Color LCD (built-in) 2880 x 1800

Drives:
    disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)
    Internal PCI 5.0 GT/s x2 Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 250.79 GB
            disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes)
                disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 42.40 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 298 MB used)
                disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used)
                disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used)
                disk1s5 (APFS) [APFS Container] (Shared - 15.24 GB used)
                    disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used)
                disk1s6 - Update (APFS) (Shared - 754 KB used)

Mounted Volumes:
    disk1s1 - Macintosh HD - Data [APFS Virtual drive]
        250.79 GB (Shared - 42.40 GB used, 218.69 GB available, 191.59 GB free)
        APFS
        Mount point: /System/Volumes/Data
        Encrypted
    disk1s2 - Preboot [APFS Preboot]
        250.79 GB (Shared - 298 MB used, 191.59 GB free)
        APFS
        Mount point: /System/Volumes/Preboot
    disk1s4 - VM [APFS VM]
        250.79 GB (Shared - 1 MB used, 191.59 GB free)
        APFS
        Mount point: /System/Volumes/VM
    disk1s5s1 - Macintosh HD [APFS Snapshot]
        250.79 GB (Shared - 15.24 GB used, 218.69 GB available, 191.59 GB free)
        APFS
        Mount point: /
        Read-only: Yes
    disk1s6 - Update
        250.79 GB (Shared - 754 KB used, 191.59 GB free)
        APFS
        Mount point: /System/Volumes/Update

Network:
    Interface en3: USB 10/100/1000 LAN
    Interface en5: DUBE250 2.5GbE Adapter
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac
    Interface bridge0: Thunderbolt Bridge
    iCloud Status: one pending file

System Software:
    macOS Monterey 12.4 (21F79)
    Time since boot: Less than an hour

Security:
    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple


Unsigned Files:
    Apps: 4

System Launch Daemons:
    [Not Loaded] 36 Apple tasks

    [Loaded] 208 Apple tasks

    [Running] 135 Apple tasks

    [Other] One Apple task


System Launch Agents:
    [Not Loaded] 15 Apple tasks

    [Loaded] 196 Apple tasks

    [Running] 145 Apple tasks


User Login Items:
    [Not Loaded] AdGuard Login Helper (App Store - installed 2022-05-21)
        Modern Login Item
        /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app
    [Loaded] magnetLauncher (App Store - installed 2022-05-09)
        Modern Login Item
        /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app
    [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-09)
        Modern Login Item
        /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

Backup:
    Time Machine Not Configured!

Performance:
    System Load: 84.21 (1 min ago) 90.01 (5 min ago) 42.03 (15 min ago)
    Nominal I/O speed: 1.27 MB/s
    File system: 24.22 seconds
    Write speed: 691 MB/s
    Read speed: 603 MB/s

CPU Usage Snapshot:
    Type Overall

    System: 11 %

    User: 24 %

    Idle: 65 %


Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)

    mds_stores 74.14 % (Apple)

    system_profiler (4) 19.20 % (Apple)

    kernel_task 14.00 % (Apple)

    mdworker_shared (8) 10.86 % (Apple)

    WindowServer 9.92 % (Apple)


Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)

    com.apple.Safari.ContentBlockerLoader 451 MB (Apple)

    EtreCheckPro 283 MB (Etresoft, Inc.)

    com.apple.WebKit.WebContent (3) 272 MB (Apple)

    kernel_task 158 MB (Apple)

    Safari 119 MB (Apple)


Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)

    com.apple.WebKit.Networking 16 MB / 102 KB (Apple)

    mDNSResponder 896 KB / 67 KB (Apple)

    apsd 482 KB / 391 KB (Apple)

    rapportd 109 KB / 79 KB (Apple)

    transparencyd 90 KB / 8 KB (Apple)


Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)

    mds_stores 33 (Apple)

    WindowServer 6 (Apple)

    mds 1 (Apple)

    SubmitDiagInfo 0 (Apple)

    cfprefsd (3) 0 (Apple)


Virtual Memory Information:
    Physical RAM: 8 GB


    Free RAM: 53 MB

    Used RAM: 3.89 GB

    Cached files: 4.06 GB


    Available RAM: 4.11 GB

    Swap Used: 0 B


Software Installs (past 60 days):
    Install Date Name (Version)

    2022-05-09 macOS 12.3.1 (12.3.1)

    2022-05-09 MRTConfigData (1.93)

    2022-05-09 Speedtest (1.25)

    2022-05-09 Disk Speed Test (3.4)

    2022-05-09 Magnet (2.8.0)

    2022-05-10 Better Battery 2 (2.6.3)

    2022-05-12 XProtectPlistConfigData (2159)

    2022-05-16 ToothFairy (2.8)

    2022-05-16 macOS 12.4 (12.4)

    2022-05-21 AdGuard for Safari (1.11.4)

    2022-06-05 Vinegar (2.3.7)


Diagnostics Information (past 7-30 days):
    2022-06-05 18:20:09 Kernel Panic
        Details:
            panic(cpu 0 caller 0xffffff8009c2a001): PRT0::setPowerState(0xffffff95
            2b399800 : 0xffffff800a5f544c, 0 -> 2) timed out after 30598 ms @IOSer
            vicePM.cpp:5524
            Panicked task 0xffffff86c5965670: 174 threads: pid 0: kernel_task


End of report

 

[rpmurray]

Have you tried booting into safe mode and seeing if you still have the problem? If you don't see it in safe mode you may try disabling/removing/updating any software that you have that may be involved with charging or power and see if that resolves it. Better Battery 2 looks like a likely candidate.

I wish Etrecheck wouldn't show "no Time Machine backup" as a major issue. I use CCC for my backups and don't really trust Time Machine considering the number of reports I've read of problems with it.

 

[Slartibart]

reset the SMC and recheck.

 

[BeatCrazy]

Have you tried booting into safe mode and seeing if you still have the problem? If you don't see it in safe mode you may try disabling/removing/updating any software that you have that may be involved with charging or power and see if that resolves it. Better Battery 2 looks like a likely candidate.

I wish Etrecheck wouldn't show "no Time Machine backup" as a major issue. I use CCC for my backups and don't really trust Time Machine considering the number of reports I've read of problems with it.

I haven't tried Safe Mode. I've had issues with Better Battery 2 causing panics on another machine, so I removed it from this particular MacBook Pro (and still had this latest panic). I don't know why it would still be showing up? It's from the Apple Mac Store.

reset the SMC and recheck.

Good idea.